Information
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TLC
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Audit frequency
- Daily
- Weekly
- Monthly
- Quarterly
- Yearly
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Document No.
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Conducted on
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Prepared by
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Special Notes
Car Park
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General Presentation
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Car Park (including disabled spaces)
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Landscape areas & planters
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Display and signage
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Lighting
Building Exterior (including Entrance Bridge)
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General presentation
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Building exterior
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Lighting
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Walkway or route to front door
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Doors and frames
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Windows and frames
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Equipment (inc bins)
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Displays and signage
Reception Area & Foyer
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General presentation
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Walls, skirting and ceilings
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Doors and frames (inc glass)
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Windows and frames
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Floors (inc around equipment)
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Fixtures, fittings and furniture (including reception desk etc...)
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Ducts, grills and vents (inc those in doors)
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Electrical equipment (inc lighting, TVs etc...)
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Equipment (inc bins & storage trays)
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Displays and signage
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Staff presentation
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Odour free
Conference Room
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General presentation
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Walls, skirting and ceilings
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Doors and frames (inc glass)
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Windows and frames
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Ducts, grills and vents (inc those in doors and on ceiling)
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Floors (inc around equipment)
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Fixtures, fittings and furniture (inc tables)
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Lighting
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Equipment (projector)
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Displays and signage
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Staff presentation
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Odour free
Reception Kitchen
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General presentation
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Walls, skirting and ceilings
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Ducts, grills and vents (inc those in doors)
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Floors (inc around equipment)
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Fixtures, fittings and furniture (inc sink)
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Lighting
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Equipment
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Displays and signage
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Staff presentation
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Odour free
Ladies Reception Toilet
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General presentation
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Walls, skirting and ceilings
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Doors and frames (inc glass)
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Windows and frames
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Ducts, grills and vents (inc those in doors)
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Floors (inc around equipment)
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Toilets, sinks and other fixtures, fittings and furniture (cubicles etc...)
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Lighting
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Equipment (hand dryers etc..)
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Displays and signage
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Staff presentation
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Odour free
Gents Reception Toilet
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General presentation
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Walls, skirting and ceilings
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Doors and frames (inc glass)
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Windows and frames
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Ducts, grills and vents (inc those in doors)
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Floors (inc around equipment)
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Toilets, sinks and other fixtures, fittings and furniture
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Lighting
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Equipment (hand dryers etc..)
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Displays and signage
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Staff presentation
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Odour free
Lite Zone Studio
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General presentation
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Walls, skirting and ceilings
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Doors and frames (inc glass)
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Windows and frames
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Ducts, grills and vents (inc those in doors)
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Floors (inc around equipment)
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Fixtures, fittings and furniture (inc mirrors)
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Lighting
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Equipment
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Displays and signage
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Staff presentation
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Odour free
Safe Store
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General presentation
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Walls, skirting and ceilings
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Doors and frames (inc glass)
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Windows and frames
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Ducts, grills and vents (inc those in doors)
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Floors (inc around equipment)
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Fixtures, fittings and furniture (inc mirrors)
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Lighting
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Equipment
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Displays and signage
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Odour free
Supervisors Office
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General presentation
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Walls, skirting and ceilings
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Doors and frames (inc glass)
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Windows and frames
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Floors (inc around equipment)
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Fixtures, fittings and furniture (inc mirrors)
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Ducts, grills and vents (inc those in doors)
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lighting
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Equipment (fridge, microwave and bins etc..)
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Displays and signage
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Staff presentation
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Odour free
Café Seating area
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General presentation
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Walls, skirting and ceilings
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Doors and frames (inc glass)
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Windows and frames
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Floors (inc around equipment)
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Fixtures, fittings and furniture
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Ducts, grills and vents (inc those in doors)
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Lighting
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Equipment (inc bins)
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Displays and signage
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Staff presentation
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Odour free
Ladies Café toilet
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General presentation
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Walls, skirting and ceilings
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Doors and frames (inc glass)
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Windows and frames
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Ducts, grills and vents (inc those in doors)
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Floors (inc around equipment)
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Toilets, sinks and other fixtures, fittings and furniture (cubicles etc...)
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Lighting
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Equipment (hand dryers etc..)
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Displays and signage
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Staff presentation
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Odour free
Disabled Café toilet
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General presentation
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Walls, skirting and ceilings
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Doors and frames (inc glass)
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Windows and frames
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Ducts, grills and vents (inc those in doors)
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Floors (inc around equipment)
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Toilets, sinks and other fixtures, fittings and furniture
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Lighting
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Equipment (hand dryers etc..)
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Displays and signage
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Staff presentation
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Odour free
Ladies Café toilet
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General presentation
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Walls, skirting and ceilings
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Doors and frames (inc glass)
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Windows and frames
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Ducts, grills and vents (inc those in doors)
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Floors (inc around equipment)
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Toilets, sinks and other fixtures, fittings and furniture
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Lighting
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Equipment (hand dryers etc..)
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Displays and signage
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Staff presentation
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Odour free
Bowls Hall
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General presentation
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Walls, skirting and ceilings
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Doors and frames (inc glass)
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Windows and frames
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Floors (inc around equipment)
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Fixtures, fittings and furniture (chairs, bar area)
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Ducts, grills and vents (inc those in doors)
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Lighting
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Equipment (inc bins)
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Displays and signage
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Staff presentation
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Odour free
Balcony
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General presentation
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Walls, skirting and ceilings
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Doors and frames (inc glass)
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Windows and frames
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Floors (inc around equipment)
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Fixtures, fittings and furniture
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Ducts, grills and vents (inc those in doors)
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Lighting
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Displays and signage
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Staff presentation
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Odour free
Gents balcony toilet
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General presentation
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Walls, skirting and ceilings
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Doors and frames (inc glass)
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Windows and frames
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Ducts, grills and vents (inc those in doors)
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Floors (inc around equipment)
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Toilets, sinks and other fixtures, fittings and furniture
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Lighting
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Equipment (hand dryers etc..)
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Displays and signage
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Staff presentation
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Odour free
Ladies Balcony Toilet
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General presentation
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Walls, skirting and ceilings
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Doors and frames (inc glass)
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Windows and frames
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Ducts, grills and vents (inc those in doors)
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Floors (inc around equipment)
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Toilets, sinks and other fixtures, fittings and furniture
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Lighting
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Equipment (hand dryers etc..)
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Displays and signage
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Staff presentation
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Odour free
Gym
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General presentation
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Walls, skirting and ceilings
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Doors and frames (inc glass)
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Windows and frames
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Floors (inc around equipment)
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Fixtures, fittings and furniture (desks, chairs etc..)
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Ducts, grills and vents (inc those in doors)
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Lighting
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Equipment (machines, benches, mats etc...)
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Displays and signage
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Staff presentation
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Odour free
Gym Office
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General presentation
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Walls, skirting and ceilings
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Doors and frames (inc glass)
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Windows and frames
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Floors (inc around equipment)
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Fixtures, fittings and furniture
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Ducts, grills and vents (inc those in doors)
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Lighting
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Equipment (inc bins)
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Displays and signage
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Staff presentation
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Odour free
Staff Room 1
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General presentation
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Walls, skirting and ceilings
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Doors and frames (inc glass)
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Windows and frames
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Floors (inc around equipment)
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Fixtures, fittings and furniture
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Ducts, grills and vents (inc those in doors)
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Lighting
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Equipment (inc bins)
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Displays and signage
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Staff presentation
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Odour free
Cleaning Cupboard 1
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General presentation
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Walls, skirting and ceilings
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Doors and frames (inc glass)
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Windows and frames
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Floors (inc around equipment)
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Fixtures, fittings and furniture
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Ducts, grills and vents (inc those in doors)
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Lighting
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Equipment (inc bins)
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Displays and signage
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Staff presentation
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Odour free
Vending Cupboard 1
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General presentation
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Walls, skirting and ceilings
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Doors and frames (inc glass)
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Windows and frames
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Floors (inc around equipment)
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Fixtures, fittings and furniture
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Ducts, grills and vents (inc those in doors)
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Lighting
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Equipment (inc bins)
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Displays and signage
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Staff presentation
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Odour free
Back Coridoor 1
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General presentation
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Walls, skirting and ceilings
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Doors and frames (inc glass)
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Windows and frames
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Floors (inc around equipment)
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Fixtures, fittings and furniture
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Ducts, grills and vents (inc those in doors)
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Lighting
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Equipment (inc bins)
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Displays and signage
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Staff presentation
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Odour free
Staff Café Toilet
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General presentation
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Walls, skirting and ceilings
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Doors and frames (inc glass)
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Windows and frames
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Ducts, grills and vents (inc those in doors)
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Floors (inc around equipment)
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Toilets, sinks and other fixtures, fittings and furniture (inc cubicles)
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Lighting
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Equipment (hand dryers etc..)
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Displays and signage
-
Staff presentation
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Odour free
Café store area
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General presentation
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Walls, skirting and ceilings
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Doors and frames (inc glass)
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Windows and frames
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Floors (inc around equipment)
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Fixtures, fittings and furniture
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Ducts, grills and vents (inc those in doors)
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Lighting
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Equipment (inc bins)
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Displays and signage
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Staff presentation
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Odour free
Café Office
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General presentation
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Walls, skirting and ceilings
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Doors and frames (inc glass)
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Windows and frames
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Floors (inc around equipment)
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Fixtures, fittings and furniture
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Ducts, grills and vents (inc those in doors)
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Lighting
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Equipment (inc bins)
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Displays and signage
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Staff presentation
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Odour free
Cafe Kitchen Area
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General presentation
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Walls, skirting and ceilings
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Doors and frames (inc glass)
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Windows and frames
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Floors (inc around equipment)
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Fixtures, fittings and furniture (inc fridges, microwaves etc...)
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Ducts, grills and vents (inc those in cooker hood etc...)
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Lighting
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Equipment (inc bins)
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Displays and signage
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Staff presentation
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Odour free
Main Stairs
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General presentation
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Walls, skirting and ceilings
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Windows and frames
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Floors (inc around equipment)
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Fixtures, fittings and furniture
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Ducts, grills and vents (inc those in doors)
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Lighting
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Equipment (inc bins)
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Displays and signage
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Staff presentation
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Odour free
Downstairs Foyer
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General presentation
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Walls, skirting and ceilings
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Doors and frames (inc glass)
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Windows and frames
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Floors (inc around equipment)
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Fixtures, fittings and furniture
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Ducts, grills and vents (inc those in doors)
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Lighting
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Equipment (inc bins)
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Displays and signage
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Staff presentation
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Odour free
Gents Dryside Changing
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General presentation
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Walls, skirting and ceilings
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Doors and frames (inc glass)
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Windows and frames
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Ducts, grills and vents (inc those in doors)
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Floors (inc around equipment)
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Toilets, sinks and other fixtures, fittings and furniture
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Lighting
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Equipment (hand dryers etc..)
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Displays and signage
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Staff presentation
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Odour free
Ladies Dryside Changing
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General presentation
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Walls, skirting and ceilings
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Doors and frames (inc glass)
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Windows and frames
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Ducts, grills and vents (inc those in doors)
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Floors (inc around equipment)
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Toilets, sinks and other fixtures, fittings and furniture
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Lighting
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Equipment (hand dryers etc..)
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Displays and signage
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Staff presentation
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Odour free
Managers Office
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General presentation
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Walls, skirting and ceilings
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Doors and frames (inc glass)
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Windows and frames
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Floors (inc around equipment)
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Fixtures, fittings and furniture
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Ducts, grills and vents (inc those in doors)
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Lighting
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Equipment (inc bins)
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Displays and signage
-
Staff presentation
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Odour free
Dance Studio
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General presentation
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Walls, skirting and ceilings
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Doors and frames (inc glass)
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Windows and frames
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Floors (inc around equipment)
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Fixtures, fittings and furniture (inc towel dispenser)
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Ducts, grills and vents (inc those in doors)
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Lighting
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Equipment for classes (balls, mats, weights etc...)
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Displays and signage
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Staff presentation
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Odour free
Powerplate Studio
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General presentation
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Walls, skirting and ceilings
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Doors and frames (inc glass)
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Windows and frames
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Floors (inc around equipment)
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Fixtures, fittings and furniture (inc towel dispenser)
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Ducts, grills and vents (inc those in doors)
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Lighting
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Equipment (power plate, mats etc...)
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Displays and signage
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Staff presentation
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Odour free
Squash Court
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General presentation
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Walls, skirting and ceilings
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Doors and frames (inc glass)
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Windows and frames
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Floors (inc around equipment)
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Fixtures, fittings and furniture
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Ducts, grills and vents (inc those in doors)
-
Lighting
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Displays and signage
-
Staff presentation
-
Odour free
Studio Store Cupboards
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General presentation
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Walls, skirting and ceilings
-
Doors and frames (inc glass)
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Floors (inc around equipment)
-
Fixtures, fittings and furniture
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Ducts, grills and vents (inc those in doors)
-
Lighting
-
Equipment (inc bins)
-
Staff presentation
-
Odour free
Disabled Changing Area
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General presentation
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Walls, skirting and ceilings
-
Doors and frames (inc glass)
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Windows and frames
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Floors (inc around equipment)
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Fixtures, fittings and furniture
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Ducts, grills and vents (inc those in doors)
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Lighting
-
Equipment (inc bins)
-
Displays and signage
-
Staff presentation
-
Odour free
Studio Corridor
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General presentation
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Walls, skirting and ceilings
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Doors and frames (inc glass)
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Windows and frames
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Floors (inc around equipment)
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Fixtures, fittings and furniture
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Ducts, grills and vents (inc those in doors)
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Lighting
-
Equipment (inc bins)
-
Displays and signage
-
Staff presentation
-
Odour free
Wetside Changing Village
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General presentation
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Walls, skirting and ceilings
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Doors and frames (inc glass)
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Windows and frames
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Floors (inc around equipment)
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Fixtures, fittings and furniture
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Ducts, grills and vents (inc those in doors)
-
Lighting
-
Equipment (inc bins)
-
Displays and signage
-
Staff presentation
-
Odour free
Cleaning Cupboard 1
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General presentation
-
Walls, skirting and ceilings
-
Doors and frames (inc glass)
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Windows and frames
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Floors (inc around equipment)
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Fixtures, fittings and furniture
-
Ducts, grills and vents (inc those in doors)
-
Lighting
-
Equipment (inc bins)
-
Displays and signage
-
Staff presentation
-
Odour free
Poolside Storage
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General presentation
-
Walls, skirting and ceilings
-
Doors and frames (inc glass)
-
Windows and frames
-
Floors (inc around equipment)
-
Fixtures, fittings and furniture
-
Ducts, grills and vents (inc those in doors)
-
Lighting
-
Equipment (inc bins)
-
Displays and signage
-
Staff presentation
Poolside
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General presentation
-
Walls, skirting and ceilings
-
Doors and frames (inc glass)
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Windows and frames
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Floors (poolside tiles)
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Fixtures, fittings and furniture (lane reels, steps, hoists etc...)
-
Ducts, grills and vents (inc those in doors)
-
Lighting
-
Equipment (inc lifesaving equipment)
-
Displays and signage
-
Staff presentation
-
Odour free
Pool Tank
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General presentation
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Pool water clarity
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Pool Tank floor
Poolside Showers
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General presentation
-
Walls, skirting and ceilings
-
Floors (inc around equipment)
-
Fixtures, fittings and furniture (shower heads etc...)
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Ducts, grills and vents
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Lighting
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Equipment (inc bins)
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Displays and signage
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Odour free
First Aid Room
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General presentation
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Walls, skirting and ceilings
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Doors and frames (inc glass)
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Windows and frames
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Floors (inc around equipment)
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Fixtures, fittings and furniture (inc first aid bed)
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Ducts, grills and vents (inc those in doors)
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Lighting
-
Equipment (first aid box/bag etc...)
-
Displays and signage
-
Odour free
Wetside Staff Room
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General presentation
-
Walls, skirting and ceilings
-
Doors and frames (inc glass)
-
Windows and frames
-
Floors (inc around equipment)
-
Fixtures, fittings and furniture
-
Ducts, grills and vents (inc those in doors)
-
Lighting
-
Equipment (inc bins)
-
Displays and signage
-
Staff presentation
-
Odour free
Gents Wetside Toilet
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General presentation
-
Walls, skirting and ceilings
-
Doors and frames (inc glass)
-
Windows and frames
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Ducts, grills and vents (inc those in doors)
-
Floors (inc around equipment)
-
Toilets, sinks and other fixtures, fittings and furniture
-
Lighting
-
Equipment (hand dryers etc..)
-
Displays and signage
-
Staff presentation
-
Odour free
Ladies Wetside Toilet
-
General presentation
-
Walls, skirting and ceilings
-
Doors and frames (inc glass)
-
Windows and frames
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Ducts, grills and vents (inc those in doors)
-
Floors (inc around equipment)
-
Toilets, sinks and other fixtures, fittings and furniture
-
Lighting
-
Equipment (hand dryers etc..)
-
Displays and signage
-
Staff presentation
-
Odour free
Corridoor Plant Room
-
General presentation
-
Walls, skirting and ceilings
-
Doors and frames (inc glass)
-
Windows and frames
-
Floors (inc around equipment)
-
Fixtures, fittings and furniture
-
Ducts, grills and vents (inc those in doors)
-
Lighting
-
Equipment (inc bins)
-
Displays and signage
-
Staff presentation
-
Odour free
Plant Room
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General presentation
-
Walls, skirting and ceilings
-
Doors and frames (inc glass)
-
Windows and frames
-
Floors (inc around equipment)
-
Fixtures, fittings and furniture
-
Ducts, grills and vents (inc those in doors)
-
Lighting
-
Equipment (inc bins)
-
Displays and signage
-
Staff presentation
-
Odour free
Cleaning Cupboard 3
-
General presentation
-
Walls, skirting and ceilings
-
Doors and frames (inc glass)
-
Windows and frames
-
Floors (inc around equipment)
-
Fixtures, fittings and furniture
-
Ducts, grills and vents (inc those in doors)
-
Lighting
-
Equipment (inc bins)
-
Displays and signage
-
Staff presentation
-
Odour free
Outside Compound
-
General presentation
-
Floors (inc around equipment)
-
Fixtures, fittings and furniture
-
Lighting
-
Equipment (inc bins)
-
Displays and signage
-
Staff presentation
-
Odour free
Back Stairs
-
General presentation
-
Walls, skirting and ceilings
-
Doors and frames (inc glass)
-
Windows and frames
-
Floors (inc around equipment)
-
Fixtures, fittings and furniture
-
Ducts, grills and vents (inc those in doors)
-
Lighting
-
Equipment (inc bins)
-
Displays and signage
-
Staff presentation
-
Odour free
Outdoor Area
-
General presentation
-
Landscaped areas
-
Lighting
-
Equipment (inc bins)
-
Displays and signage
-
Staff presentation
-
Odour free
Service
-
Phone call answered within 5 rings
-
Polite introduction on the phone with name given
-
Helpful & enquiry dealt with
-
Website information up to date
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Social media post within the last week
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Welcomed at reception within 2 minutes on arrival
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Friendly and helpful staff throughout site visit
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Staff presentation
COMPLIANCE MATTERS
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Has the health & safety audit been completed
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Has the score improved/remained at the highest level
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Auditor Signature
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Centre Staff Signature