Bumpers Drive-In Inspection

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

• Select date

  Date
• Add location
  Address

• Manager on Duty:

EXTERIOR

• Signs (Marquee)

  Yes

  No

• Yard (landscape edged, grass cut, trash, weeds, landscaping weekly)

  Yes

  No

  N/A

• Menus & Speaker Stands (clean & in working condition)

  Yes

  No

• Parking Lot (pot holes, oil spots, trash, weeds, gum)

  Yes

  No

• Canopy (clean, dents, lights)

  Yes

  No

• Building (paint, mildew)

  Yes

  No

• Sidewalks (clean, gum, hosed off 2 times a week)

  Yes

  No

• Trash Bin & Grease Barrel Area (clean & neat)

  Yes

  No

• Windows clean inside and out

  Yes

  No

• Add media

  Media

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  Media

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  Media

• Comments:

CREW APPEARANCE

• Cooks, Carhops & Front in Uniform (clean & neat)

  Yes

  No

• Cooks & Carhops Personal Appearance (hair cut, clean shaven, neat, cooks wearing hairnets and/or caps)

  Yes

  No

• Manager presents a good business-like appearance

  Yes

  No

• Comments:

FOOD QUALITY

• All food items in the walk-in covered - onion rings, etc.

  Yes

  No

• FIFO being observed & dated - all thawed meats, tomatoes, lettuce, cheese, onion rings

  Yes

  No

• All fried items being shaken 7 times and grease-free

  Yes

  No

• Grease drained from grilled meat

  Yes

  No

• Food prep for today use only (fresh & appetizing - prep charts posted/used)

  Yes

  No

• Code & date followed (bread 3 days)

  Yes

  No

• Prep specifications posted & in use

  Yes

  No

• Portion control charts posted & in use

  Yes

  No

• Meat being seasoned with proper mix

  Yes

  No

• Dessert procedures posted & followed

  Yes

  No

• Proper level of ice in cups

  Yes

  No

• No eating or drinking on the production line

  Yes

  No

• No picking at fries, ice, etc.

  Yes

  No

• Onion rings fresh & good quality

  Yes

  No

• Add media

  Media

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  Media

• Comments:

SERVICE

• Time order placed?

• Time order received?

• 2 1/2 minute service time?

  Yes

  No

• Order accuracy (order repeated at car by carhop)

  Yes

  No

• Speaker technique (greeting & tone)

  Yes

  No

• Carhop greeting & dialogue (appearance, smile, thank you, eye contact)

  Yes

  No

• Carhop checkback procedure in use

  Yes

  No

• Sense of urgency exhibited (helpful attitude displayed)

  Yes

  No

• Suggestive sell procedure posted & in use

  Yes

  No

• Special attention displayed to elderly

  Yes

  No

  Not Applicable

• Complaint policy and procedure in use

  Yes

  No

• Ticket times

  Yes

  No

• Carhop invites the guest back with a bounce back/coupon/catering flyer/postcard

  Yes

  No

• All food & drinks clean & neatly packed when sent out

  Yes

  No

• Add media

  Media

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  Media

• Comments:

BUILDING INTERIOR

• Fountain & Fountain Area (shelves, floor, walls, trash)<br>Drink machine (Coke machine brixed & clean)<br>Ice machine<br>Ice cream machine<br>Slush machine<br>Non-carbonated dispenser and tea urns

  Yes

  No

• Swamp area (shelves, floor, walls, trash)<br>Fry area & fryers (hood, filter, excessive grease)<br>Food warmer (clean & cover in use)<br>Steamer

  Yes

  No

• Grill area (shelves, walls, floor, trash)<br>Grill (hood, runners, trays, excess grease)<br>Under grill<br>Bun toaster

  Yes

  No

• Dresser area (shelves, floor, walls)<br>Sandwich unit (interior, exterior, racks)

  Yes

  No

• Prep area (work tables, shelves, floor, walls, trash, trash cans)<br>Reach-in (interior, exterior)<br>Walk-in cooler (floor, organization, food properly stored, exterior appearance, racks, mildew)<br>Walk-in freezer (floor, organization, food properly stored, exterior appearance, racks, mildew)

  Yes

  No

• Hand washing areas & bathrooms - clean and stocked

  Yes

  No

• Back storage room (clean, organized, off floor)

  Yes

  No

• Ceiling (clean, repair, filters, vents, lights)

  Yes

  No

• Cleaning list posted & in use

  Yes

  No

• Add media

  Media

• Add media

  Media

• Comments:

ADMINISTRATIVE

• Ledger sheet date - complete

  Yes

  No

• Last week labor percentage<br>This week labor percentage<br>Schedule made w/ pre-projected labor $<br>Compared to time sheets for discrepancies

  Yes

  No

• Cooler & Freezer temperatures in line

  Yes

  No

• Bun machine clean

  Yes

  No

• Fryer temperature 350 degrees and fryers boiled out & free of grease

  Yes

  No

• Side work list posted for all stations

  Yes

  No

• Service checklists posted & in use; cleaning lists

  Yes

  No

• DCR complete w/ bank deposit verified

  Yes

  No

• P&L control procedures followed; ledger

  Yes

  No

• Checklist posted by shift & followed

  Yes

  No

• Equipment being well maintained

  Yes

  No

• No employee using a Bumpers cup

  Yes

  No

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• Comments:

MARKETING & PROMOS

• POP materials up to date & displayed neatly & correctly

  Yes

  No

• Add media

  Media

• MGR marketing calendar up-to-date & followed

  Yes

  No

• Suggestive selling practiced

  Yes

  No

• Appropriate reader board message

  Yes

  No

• Add media

  Media

• Bouncebacks

  Yes

  No

• Banners & signs hanged neatly & tightly

  Yes

  No

• Comments: