Title Page

  • Title of Document

  • Document Number

  • Prepared on

  • Prepared by

  • Business Entity

  • Location

Business Process Documentation

  • Process Name

  • Process Owner

  • Project Objective

  • Process Documentation Goal

  • Focus Areas

  • Challenges

Process Roles and Responsibilities

    Role
  • Title

  • Name

  • Primary Responsibility

  • Process Boundaries

  • Process Activities

  • Process Inputs

  • Process Outputs

Process Steps

    Step
  • What

  • Who

  • When

  • How

Exceptions Management

Exceptions

  • Exceptions - Not following the process steps in order or deviating from the intended process flow.

  • Possible exceptions and what to do should exceptions occur:

  • Method for detecting exceptions:

  • Person/s responsible for managing exceptions:

  • Aftermath of exceptions/enforcing controls to prevent exceptions:

Approval and Revision Schedule

Approval

  • Verification from Document Author:

  • Verification from Process Owner:

  • Business Process Documentation approved by:

Revision Schedule

  • Business Process Documentation shall be reviewed on:

  • Business Process Documentation shall be reviewed by:

  • Other Stakeholders Involved in Business Process Documentation Review:

  • Business Process Documentation shall be revised by:

  • Business Process Documentation Revision shall be approved by:

  • Other Stakeholders Involved in Business Process Documentation Revision:

  • Note: To revise business process documentation, duplicate the completed inspection and only edit the duplicate and not the original.

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