Title Page

  • Business Requirements Document No.

  • Completed on

  • Prepared by

Role

  • Can you please provide me with an overview of your department’s key functions or the processes that you perform?

  • Do you currently have any existing operational reports which help you manage this team?

If yes:

  • Are you able to tell us about your most important reports?

  • Which systems produce your reports for you?

  • How often do you receive these reports?

  • Are you able to share some examples of these reports with me/us?

If no:

  • Tell us about some of your reporting requirements.

  • What would you really like to see produced as a report? Why?

  • Discuss the content, frequency, audience and layout of the report at a high level.

Organization

  • What are the biggest challenges in your role?

  • Who are the key business resources involved with this business process?

  • Who do you think is impacted (positive and negative) by the project and how?

  • What other changes are happening within the organization that may impact this project?

Requirements

  • If you were able to provide me with your top 3 business requirements for this project, what would they be?

  • Why is this requirement important to your business function / group / team?

  • How will this requirement help the business become more efficient?

  • What will this requirement enable your team to do differently or better?

  • How does this business requirement add value to your team and the entire organization?

  • What would happen if we don't change the way things are done today?

  • What will happen to the business if we choose to not implement this requirement?

  • What are the key business data requirements to capture and store for future use?

Process

Current

  • Can you perhaps tell me/us more about [process XYZ]

  • How would you describe the process?

  • What is the purpose of this process?

  • What business objective does this process satisfy?

  • What triggers this process to start?

  • Who is responsible to perform this process?

  • How does this process work today?

  • What is the end result or output of this process?

Ideal

  • Which areas of this process can be improved?

  • Why is this a problem area?

  • What do you believe will help address this problem?

  • What else do you think can help address this problem?

  • What ideas do you and your teammates talk about as ways to improve the process?

System

  • Is there a system that supports this process today?

If there is a system:

  • Are you able to refer us to where we can find the user guide for this system?

  • Are you able to provide us with some screenshots from this system?

  • Are you able to show us how this system works?

Verification

  • Name and signature of stakeholder:

  • Name and signature of business analyst:

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