Buttermilk Sky Operational Report

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

FOH

• Front door area clean (sidewalks, storefront, window signage clean and in good repair)

  Yes

  No

  N/A

• FOH area clean ( floor, ledges, displays, shelving, counter, display case)

  Yes

  No

  N/A

• Retail full (standard retail, displayed correctly)

  Yes

  No

  N/A

• Counters , drawers, and cubbies clean and organized

  Yes

  No

  N/A

• Checklists and Checklist items Complete<br>

  Yes

  No

  N/A

• FOH Deco. (Signage, displays, Retail combos for Seasonal Promotions)

  Yes

  No

  N/A

Service

• All guests greeted within 3 seconds

  Yes

  No

  N/A

• Greeter offering samples by name

  Yes

  No

  N/A

Office Area

• Computers / Pos Clean

  Yes

  No

  N/A

• Office Desk area clean and organized

  Yes

  No

  N/A

• Suggestive Selling

  Yes

  No

  N/A

• Greeter asking guest to join e-club

  Yes

  No

  N/A

BOH

• Floors and Walls Clean

  Yes

  No

  N/A

• Equipment Clean and in Good Repair

  Yes

  No

  N/A

• Checklists and Checklist items Complete

  Yes

  No

  N/A

Bakery Prepared for Business

• All Boxes Prepped for Future Business

  Yes

  No

  N/A

• Production completed for days projection. All Standard Pies available?

  Yes

  No

  N/A

• Critical items Crusts for next 7 days production

  Yes

  No

  N/A

General

• Dish area clean and organized

  Yes

  No

  N/A

• Storage Area Clean and Organized. Shelves labeled

  Yes

  No

  N/A

• Everything off of the floor

  Yes

  No

  N/A

• Ordering and Stock

  Yes

  No

  N/A

Quality

• Crusts made and stores to standard

  Yes

  No

  N/A

• Fillings made and stored to standard. Within Shelf Life?

  Yes

  No

  N/A

• Crust color on baked pies

  Yes

  No

  N/A

• Pie Fillings / Toppings Baked to Standard

  Yes

  No

  N/A