Title Page

  • Cafe Name

  • Location
  • Conducted on

  • Prepared by

First impressions

  • Was the entrance / car park free of litter?

  • Is the food display case clean and full?

  • Were you greeted straight away?<br>

  • We're the display jars in front of the till full?


  • Was the person on the till friendly?

  • Was their uniform clean / did they have a name badge on?

  • We're you offered their best sellers?

  • We're you offered any promotions and discounts?

  • Is your name taken?

  • We're you given a napkin / cutlery with your food?

Bar service

  • Was the person making the drinks friendly?

  • Was your name called for you to collect your drink?

  • Did the person making your drink say thank you?

Cafe environment

  • Was the condiment stand clean?

  • Was the cafe clean?

  • Was the music at a comfortable volume ?

  • Was the WiFi working?

  • We're all the lights in the store working?

  • We're the toilets clean?

General observations

  • Any member of staff stand out during your visit?

  • Any general observations from your visit today?

  • General Observations


  • Full Name and Signature of Inspector

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.