C&K Affiliate BOC Service Visit Audit - 2014

• Document No.

• Service Type:

  Long Day Care

  Kindergarten

  Family Day Care

• Service Name

• Date of Visit

  Date

• Business Operations Consultant completing this checklist:

  Select Paula Crothers Caz Crawford Rachael Vogel Vicki Steczkowicz Robyn Hine Kristy Taynton Helen Sheppard Sonia Stewart Jodie Morris Nicole Duffy Leith McDougall

  • Paula Crothers
  • Caz Crawford
  • Rachael Vogel
  • Vicki Steczkowicz
  • Robyn Hine
  • Kristy Taynton
  • Helen Sheppard
  • Sonia Stewart
  • Jodie Morris
  • Nicole Duffy
  • Leith McDougall

• Service Manager's Name:

• Photograph of the service (street view)

  Media

Quality Area 1 – Educational Program and Practice

• Children’s portfolios are on display for families and children to access

  Yes

  No

  N/A

• Building Waterfalls information on display for families

  Yes

  No

  N/A

• EYLF information is available for families

  Yes

  No

  N/A

• The routine/program is on display for families/visitors to see

  Yes

  No

  N/A

• Children are engaged and involved in the program

  Yes

  No

  N/A

• How are families communicated to about the program?

Quality Area 2 – Children’s Health and Safety

• Handwashing Quick Reference Guide is on display

  Yes

  No

  N/A

• Visual hand-washing display is present in each bathroom area

  Yes

  No

  N/A

• MSDS on hand for all chemicals stored at the service

  Yes

  No

  N/A

• Children's health needs are supported - medical action plans are on display etc

  Yes

  No

  N/A

• How are permanent and relief staff made aware of children with medical needs?

• Chemicals are out of reach of children and stored in locked cupboards when not in use as per Procedure SO:01.19<br>Cleaning and laundry<br>

  Yes

  No

  N/A

• What is done if staff has their own products for use at the service e.g. Hand creams?

• All chemicals storage cupboards are clearly signed

  Yes

  No

  N/A

• All cleaning materials are as per the C&K approved products list as per Quick Reference Guide SO:1.4.1A Approved Products

  Yes

  No

  N/A

• Opening and Closing checklists are completed dailyS

  Yes

  No

  N/A

• A cleaning checklist is kept for mid-day cleaning duties and completed each day

  Yes

  No

  N/A

• Cleaning products are not used in the direct vicinity of children as per Quick Reference Guide SO:1.4.2<br>Using Cleaning Products<br>

  Yes

  No

  N/A

• There are appropriate food handling practices as per Procedure SO:01.20<br>Food and beverage

  Yes

  No

  N/A

• Fridge temperatures are checked and recorded daily

  Yes

  No

  N/A

• Children’s food is stored in the fridge in non-insulated food containers

  Yes

  No

  N/A

• Signage and action plans on display for children with allergies

  Yes

  No

  N/A

• Children are supervised at meal times and educators interact with children

  Yes

  No

  N/A

• How is healthy eating promoted at the service? Look at poster, newsletters, listen to discussions of educators

• The meal tables are cleaned before and after meals as per Procedure SO:01.20<br>Food and beverage<br>

  Yes

  No

  N/A

• Children and educators wash their hands before meal times and after toileting as per Procedure SO:01.3<br>Hand washing<br>

  Yes

  No

  N/A

• Water is available to children at all times

  Yes

  No

  N/A

• How are children's needs for sleep or rest catered for?

• Safe sleeping (SIDS) info is on display in cot rooms

  Yes

  No

  N/A

• How are families informed of safe sleeping practices by the service?

• Sleep check chart is used for the 0 – 2 room. Babies are checked every 10 minutes by an educator as per Procedure SO:1.13<br>Safe Sleeping Rest & Relaxation<br>

  Yes

  No

  N/A

• Children’s beds are stored appropriately and cleaned between users

  Yes

  No

  N/A

• Bottle register maintained

  Yes

  No

  N/A

• All babies bottles are clearly labelled and stored in the fridge

  Yes

  No

  N/A

• A mouthed toys container is kept and is inaccessible to children – items cleaned daily

  Yes

  No

  N/A

• All children and educators wear appropriate hats when outside

  Yes

  No

  N/A

• What process is used if a child forgets their hat?

• Appropriate sun protection clothing is worn by children and educators as per Procedure SO:01.1<br>Sun care & protection<br>

  Yes

  No

  N/A

• A daily sunscreen register is maintained<br>Procedure SO:01.1 Sun care & protection<br>

  Yes

  No

  N/A

• First aid kits are stocked and signed appropriately as per Quick Reference Guide SO:1.8.5 First Aid Kits

  Yes

  No

  N/A

• First Aid & CPR signage is displayed indoors and outdoors

  Yes

  No

  N/A

• An opening and closing safety checklist for the outdoor environment is maintained

  Yes

  No

  N/A

• Broken equipment is disposed of and/or kept out of reach of children

  Yes

  No

  N/A

• Equipment maintenance schedule maintained

  Yes

  No

  N/A

• Equipment meets Australian Standards

  Yes

  No

  N/A

• Children are actively supervised at all times. Supervision plans are on display if necessary as per Procedure SO:1.24<br>Supervision<br>

  Yes

  No

  N/A

• Toileting and Nappy Change QRG on display in all bathrooms

  Yes

  No

  N/A

• Procedure SO:1.2<br>Nappy changing & toileting procedure is adhered to at all times<br>

  Yes

  No

  N/A

• Sign-in registers are maintained for all visitors and students as per Procedure SO:1.23<br>Student, volunteer and visitor<br>

  Yes

  No

  N/A

• Excursions follow the Procedure SO:01.15<br>Excursions and documentation is kept on file<br>

  Yes

  No

  N/A

• Cleaning cloths,mops and buckets are labelled appropriately for the specified area

  Yes

  No

  N/A

• Soiled clothing bucket is kept out of reach of children as per Quick Reference Guide SO:1.2.3<br>Soiled Clothing<br>

  Yes

  No

  N/A

• How is soiled clothing communicated to families?

• Children’s up to date immunisation records are taken upon enrolment and kept in children’s individual files as per Procedure SO:01.07<br>Infectious Diseases and Immunisation <br>

  Yes

  No

  N/A

• How do children’s families keep the children’s immunisation information at the service, up to date.

• Incident report forms are filled out when appropriate, signed by director then parents

  Yes

  No

  N/A

• Incident report forms kept filed confidentially until children are 25 years old

  Yes

  No

  N/A

• All staffs first aid training is up to date and certificates on file

  Yes

  No

  N/A

• How are staff made aware of serious incident reporting process?

• Illness register maintained

  Yes

  No

  N/A

• Time Out Poster on display

  Yes

  No

  N/A

• Immunisation clinic information made available to families

  Yes

  No

  N/A

• How are families informed of an outbreak of a contagious disease?

• All staff abide by the Procedure SO:01.08 Administration of medication<br>

  Yes

  No

  N/A

• All medications are clearly labelled with a doctor’s label and stored appropriately

  Yes

  No

  N/A

• When was the last evacuation drill practiced?

• Fire drill/Lockdown evaluation forms completed after each drill and kept on file

  Yes

  No

  N/A

• How do services notify families/visitors that a drill is taking place?

• Fire evacuation plans on display throughout the service

  Yes

  No

  N/A

• Fire exits kept clear

  Yes

  No

  N/A

• An emergency bag is maintained

  Yes

  No

  N/A

• Fire and Emergency Folder kept on site and maintained as per Quick Reference Guide SO:1.18.1<br>Fire and Emergency

  Yes

  No

  N/A

• Emergency numbers are clearly displayed near each phone - Fire, Ambulance, Police, Poisons Info Line, Hospital

  Yes

  No

  N/A

• WHS Policy on display

  Yes

  No

  N/A

• Service has a WHS representative who conducts the quarterly audits

  Yes

  No

  N/A

• Six monthly WHS checklist completed

  Yes

  No

  N/A

• Service tidy and clean and staff are vigilant in maintaining this

  Yes

  No

  N/A

• Risk assessment forms kept on file (waterplay, woodwork, excursions, animals, any other hazard identified at the service)

  Yes

  No

  N/A

• The environment is appropriately challenging for the particular age group and safety precautions are maintained eg. Mats for heights over 50cm

  Yes

  No

  N/A

• Staff/Committee have completed Child Protection Training

  Yes

  No

  N/A

• Staff are aware of their obligations in regards to Child Protection

  Yes

  No

  N/A

Quality Area 3 – Physical Environment

• Photograph the entrance to the service

  Media

• The environment is warm and welcoming

  Yes

  No

  N/A

• How are children and families and staff made to feel as though they belong at the service?

• Director’s office is clean, tidy and organised with all relevant documents filed and stored appropriately

  Yes

  No

  N/A

• The director has a time management plan to achieve all tasks and priorities

  Yes

  No

  N/A

• The service is free from clutter

  Yes

  No

  N/A

• Gardens and lawns are maintained

  Yes

  No

  N/A

• Sustainable practices such as air-conditioners turned off when outside are practiced

  Yes

  No

  N/A

• Natural elements are apparent throughout the service

  Yes

  No

  N/A

• How are children’s and families input gained in regards to changes to the environment?

• Each room/unit is organised, clean and tidy

  Yes

  No

  N/A

• Displays are well maintained, displayed well and of interest

  Yes

  No

  N/A

• There is adequate ventilation and natural light

  Yes

  No

  N/A

• Photograph areas where maintenance is required

  Media

Quality Area 4 – Staffing Arrangements

• Does each staff member have a Professional Development plan and goals in place for the coming year?

  Yes

  No

  N/A

• Roster is on display for families

  Yes

  No

  N/A

• Educational Leader information is on display and written consent on file

  Yes

  No

  N/A

• Ratio’s adhered to at all times

  Yes

  No

  N/A

• Staff sign in and out each day

  Yes

  No

  N/A

• Signage displayed regarding staffing e.g. When staff are away

  Yes

  No

  N/A

• Casual staff records include:

  Select Blue Card Qualifications Orientation checklist Driver's licence

  • Blue Card
  • Qualifications
  • Orientation checklist
  • Driver's licence

• C&K Staff handbook available for staff

  Yes

  No

  N/A

• The NQF staff checklist is on each staff member's file and complete and includes:

  Select Resume Qualifications First Aid Certificates Blue Cards Teacher Registration Certified Supervisor Certificates Orientation checklists for each staff member Probation forms for each staff member Performance Reviews PD Training Records Performance concerns documented

  • Resume
  • Qualifications
  • First Aid Certificates
  • Blue Cards
  • Teacher Registration
  • Certified Supervisor Certificates
  • Orientation checklists for each staff member
  • Probation forms for each staff member
  • Performance Reviews
  • PD Training Records
  • Performance concerns documented

• Staff meeting minutes are kept on file and are available for all staff

  Yes

  No

  N/A

• ECA Code of Ethics on display

  Yes

  No

  N/A

• Educator library resources are on display in the staff room

  Yes

  No

  N/A

• Discuss the process of attaining relief staff

• Staff provide families with feedback regarding their child’s day – both written and verbal

  Yes

  No

  N/A

• Staff are professionally dressed and communicate professionally with each other, children and families

  Yes

  No

  N/A

• Are educator qualification requirements met?

  Yes

  No

  N/A

• Yearly staff appraisals including Professional Development Plan for staff

• Discuss how the staff are kept informed of policy changes and witness evidence of this

Quality Area 5 – Relationships with Children

• Staff abide by Procedure SO:4.8<br>Guiding Children’s Behaviour<br>

  Yes

  No

  N/A

• Interactions with children are warm and responsive

  Yes

  No

  N/A

• Children’s day is communicated to families both verbally and written

  Yes

  No

  N/A

• How do children feel as though they belong and are a part of the service?

Quality Area 6 – Collaborative partnerships with Families and Communities

• An orientation process and checklist is conducted for each family and kept on file

  Yes

  No

  N/A

• Newsletters sent to families at least once per month

  Yes

  No

  N/A

• Local directory of services is displayed

  Yes

  No

  N/A

• Parent Library/Display maintained

  Yes

  No

  N/A

• Community information available for families

  Yes

  No

  N/A

• Feedback box etc. is available for families

  Yes

  No

  N/A

• Waiting list information available for new families

  Yes

  No

  N/A

• Waiting list spreadsheet maintained

  Yes

  No

  N/A

• Interactions are warm and communicative

  Yes

  No

  N/A

• Family events and fundraising ventures are undertaken to foster a sense of community

  Yes

  No

  N/A

• Community partnerships are maintained e.g. Schools, libraries etc.

  Yes

  No

  N/A

• Policies and procedures made available to families

  Yes

  No

  N/A

• How is input into C&K Policies sort?

• How does the director communicate policy changes to families and staff to ensure they have been read and understood?

• C&K Family Handbook on display

  Yes

  No

  N/A

• Parents are welcomed at all times of the program – open door policy

  Yes

  No

  N/A

• Discuss links to the community that the service has?

Quality Area 7 – Leadership and Service Management

• Services ACECAQ or NCAC profile/ or 'Not Yet Assessed' signs on display

  Yes

  No

  N/A

• Statement of Fee's is on display for families and visitors to see

  Yes

  No

  N/A

• Enrolment book for each child is completed and kept in individual files:<br>- Filled out completely<br>- Signed by the parent<br>- Birth certificate copied<br>- Immunisation record on file<br>- Fee payment agreement signed<br>

  Yes

  No

  N/A

• KPP approval certificate is on display

  Yes

  No

  N/A

• Health Care Cards on file for all holders and checked at each visit

  Yes

  No

  N/A

• Target aged children enrolled in kindy group – LDC

  Yes

  No

  N/A

• Proof of birth kept in children's files and checked at each visit

  Yes

  No

  N/A

• Rolls marked daily

  Yes

  No

  N/A

• Individual service guide

• Service profile on display

  Yes

  No

  N/A

• Certified Supervisor poster in day-to-day charge is on display in absence of Nominated Supervisor

  Yes

  No

  N/A

• Service Approval displayed

  Yes

  No

  N/A

• Provider Approval certificate displayed

  Yes

  No

  N/A

• Philosophy and goals on display

  Yes

  No

  N/A

• Staff photo’s displayed

  Yes

  No

  N/A

• Copies of the National Regulations, Act, Staying Healthy in Childcare, National Quality Standards are made available for staff to access at all times

  Yes

  No

  N/A

• Compliance History Log book accessible

  Yes

  No

  N/A

• Sign-in and out sheets for each room/unit

  Yes

  No

  N/A

• Children’s and staffs files stored confidentially

  Yes

  No

  N/A

• Grievance procedure on display

  Yes

  No

  N/A

• Family grievance are documented on a complaints register

  Yes

  No

  N/A

• QIP made available to staff and families

  Yes

  No

  N/A

• Service QIP is up to date - provide comments

• Public Liability Insurance certificate on file

  Yes

  No

  N/A

• ACECQA reports are submitted according to the procedure and followed-up on

  Yes

  No

  N/A

• How is continuity of care maintained in the service?

• Service archives are well maintained

  Yes

  No

  N/A

• Inventory of centre equipment maintained

  Yes

  No

  N/A

• What additional support does the director/committee need at this time?

• Discuss the service's marketing plan.

• How does the service collaborate with community?

Documents included/sent with the audit sent to services

Approval Signatures required

• Director Approval

  Sign

• BOC Approval

  Sign