Manager on duty:

Are lot lights and sign all working?

Are the building lights all working?

Is the parking lot clean, no garbage?

Drive thru visit

Is the Drive thru menu board lit and setup correctly

Order sequence correct, great hospitality

Suggestive selling, offer medium or large size combo

Total given, " pleases and thank you "

Total given at window" please and thank you"

thank you on closing,

Service times: this order under 150 seconds?

Order is accurate, hot, and prepared correct

Sauce and napkins: 1 per item

Dining room

Doors and windows clean, no finger prints

Dining room lights all work

Menu board working and setup correct

Dining room tables and chairs : clean

Beverage /sauce center: all stocked and clean

Threshold greeting: " Hi, welcome to Arby's "

Service sequence correct: Please and Thank you heard, repeat order, suggestive sell, medium or large size combo offered,

Order sequence correct : beverage, sandwich, fry

Service time under 90 seconds

Lobby table touch noticed

Garages not over flowing

All Employees in proper uniform

Front counter & Fry station

All equipment is operational, nothing closed early

Minimum or no par levels

Timers are operating


Sink and mirror clean

Floors, wall, ceiling clean

Toilets , urinal clean

Toilet paper and or paper towel stocked. All toweling in its holder

Garbage not over flowing

No Odor


Hourly round noticed and full

Beef sheet complete and up to date

All temps up to date

Sales cooking labor up to date


4 hour cleaning initials 2pm and 5pm completed. 9pm in progress or completed.

Personal alarm on all Managers, emergency alarm code known

Safe locked, no day lock

Manager on duty signature
Please note that this checklist is a hypothetical example and provides basic information only. It is not intended to take the place of, among other things, workplace, health and safety advice; medical advice, diagnosis, or treatment; or other applicable laws. You should also seek your own professional advice to determine if the use of such checklist is permissible in your workplace or jurisdiction.