Manager on duty:
Are lot lights and sign all working?
Are the building lights all working?
Is the parking lot clean, no garbage?
Is the Drive thru menu board lit and setup correctly
Order sequence correct, great hospitality
Suggestive selling, offer medium or large size combo
Total given, " pleases and thank you "
Total given at window" please and thank you"
thank you on closing,
Service times: this order under 150 seconds?
Order is accurate, hot, and prepared correct
Sauce and napkins: 1 per item
Doors and windows clean, no finger prints
Dining room lights all work
Menu board working and setup correct
Dining room tables and chairs : clean
Beverage /sauce center: all stocked and clean
Threshold greeting: " Hi, welcome to Arby's "
Service sequence correct: Please and Thank you heard, repeat order, suggestive sell, medium or large size combo offered,
Order sequence correct : beverage, sandwich, fry
Service time under 90 seconds
Lobby table touch noticed
Garages not over flowing
All Employees in proper uniform
All equipment is operational, nothing closed early
Minimum or no par levels
Timers are operating
Sink and mirror clean
Floors, wall, ceiling clean
Toilets , urinal clean
Toilet paper and or paper towel stocked. All toweling in its holder
Garbage not over flowing
Hourly round noticed and full
Beef sheet complete and up to date
All temps up to date
Sales cooking labor up to date
4 hour cleaning initials 2pm and 5pm completed. 9pm in progress or completed.
Day deposit has been taken to bank
If dining room is closed , no one else other than at least 3 closers are in the building - Confirm with MOD they understand this policy
All door glass clean
When Dining room is closed - bathrooms are checked and doors propped open - Confirm with MOD they understand this policy
At least 3 closers , all closers will leave together. Confirm with MOD they understand this policy
All closing employee who have vehicles are parked near the doors used to leave building at night - Confirm with MOD they understand this policy
Back door is shut , no one is going out back door after dark - Confirm with MOD they understand this policy
Safe locked, no day lock
Personal alarm on all Managers, emergency alarm code known - Confirm with MOD they understand this policy