Audit
SERVICE STANDARDS
-Was the hostess area clean, neat, and tidy?
- Did the Ambassador utilize the 15/5 rule as the guest approached?
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Did the Ambassador smile and offer a warm and friendly greeting (How many? is not an acceptable greeting)?
Did the Ambassador accompany the guest to a clean table and provide a clean menu?
Did the hostess engage with guest and inquire guest name at arrival to pass on to server.
ADDITIONAL COMMENTS:
AMBASSADOR NAME:
AMBASSADOR'S DEPARTMENT:
AUDITOR'S NAME:
