Title Page
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
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Driver Name
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Truck Rego and Truck Size
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Select date
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Shipment number/Load number
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What process do you follow when you identify a hazard either on the road or at a customer location?
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What is it within your job that enables you to delight our customers?
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Delivery instructions (deliver through back door) - Are they correct? Do they need updating?
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Are there customers you find difficult to deliver to? What are the difficulties?
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What difficulties do you encounter while out on the road?
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What could the team at Mentone do differently to assist you to delight our customers?
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What are your thoughts or suggestions around CoR solutions for load restraint?
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General comments or Observation