Information

  • Coca-Cola Equipment Service
    Field Service In-Field Technician Audit

  • Technician Name

  • Team leader name

  • State

  • * All audits must be completed within 2 weeks of technician visit to an outlet.
    * All yes answers receive one point.
    * A total of 10 scores must be given at each outlet.
    * One in-field audit to be completed per trimester per technician in conjunction with coaching guide.

  • Conducted on

Outlet Information

  • Outlet Name

  • Equipment Number

  • Job Number

Generic Equipment Checks

  • Equipment Model Type

  • Is the equipment test and tag correctly within date?

  • Is the electrical power supply cord in good condition and anchored securely ?<br>Is the equipment level?

  • Is the drain and condensate tray clean and in good working condition?<br>

  • Has the unit been repaired to the correct standards and quality workmanship been displayed?

  • Did the technician leave the equipment including peripherals and site in a clean and tidy condition?

  • Has the service history card been fitted and completed?

  • Is the product dispensing as expected?

  • Are all lights working?

Equipment Specific Checks

  • Fountain

  • Merchandiser

  • Have the door/s been tensioned correctly?<br>Is the night curtain operating correctly?

  • Is the light box header working and in good condition?

Quality Assurance checks

  • Are the CO2 gas and water pressure regulators set at the correct operating pressure for the application?<br>Has periodic maintenance been carried out on the CO2 gas regulator board?

  • Is main unit and BIB stand stable and is area free from syrup and water leaks?

  • Are all the pumps,pump covers,agitator/s and fan motors in good working condition?

  • Is condenser clean <br>

  • Are BIB flavour line markers fitted and correspond to correct syrup flavours<br>

  • Are BIB connectors clean and tubing free from kinks <br>

  • Are barguns and syrup manifolds free of leaks

  • Are barguns buttons and flexible metal sheath in good condition

  • Are bargun nozzles able to be removed and are bargun diffusers clean

  • Are the QA syrup ratios within specifications?

  • Enter QA syrup ratio readings. ( targets are 5.2 for CC DC CCNS CZ, 4.8 for cascade tonic and cascade dry ginger ale. All others 4.2.)

Sign Off

  • Scores
    6-10 Meeting all competencies and expectation
    3-6 Meeting most competencies,specific coaching required
    0-3 Performance below expectations.Significant coaching/SMART action plan required

  • Auditors comments

  • Add signature

  • Review date

  • Select date

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