Information
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Coca-Cola Equipment Service
Field Service In-Field Technician Audit -
Technician Name
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Team leader name
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State
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* All audits must be completed within 2 weeks of technician visit to an outlet.
* All yes answers receive one point.
* A total of 10 scores must be given at each outlet.
* One in-field audit to be completed per trimester per technician in conjunction with coaching guide. -
Conducted on
Outlet Information
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Outlet Name
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Equipment Number
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Job Number
Generic Equipment Checks
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Equipment Model Type
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Is the equipment test and tag correctly within date?
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Is the electrical power supply cord in good condition and anchored securely ?<br>Is the equipment level?
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Is the drain and condensate tray clean and in good working condition?<br>
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Has the unit been repaired to the correct standards and quality workmanship been displayed?
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Did the technician leave the equipment including peripherals and site in a clean and tidy condition?
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Has the service history card been fitted and completed?
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Is the product dispensing as expected?
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Are all lights working?
Equipment Specific Checks
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Fountain
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Merchandiser
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Have the door/s been tensioned correctly?<br>Is the night curtain operating correctly?
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Is the light box header working and in good condition?
Quality Assurance checks
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Are the CO2 gas and water pressure regulators set at the correct operating pressure for the application?<br>Has periodic maintenance been carried out on the CO2 gas regulator board?
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Is main unit and BIB stand stable and is area free from syrup and water leaks?
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Are all the pumps,pump covers,agitator/s and fan motors in good working condition?
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Is condenser clean <br>
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Are BIB flavour line markers fitted and correspond to correct syrup flavours<br>
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Are BIB connectors clean and tubing free from kinks <br>
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Are barguns and syrup manifolds free of leaks
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Are barguns buttons and flexible metal sheath in good condition
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Are bargun nozzles able to be removed and are bargun diffusers clean
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Are the QA syrup ratios within specifications?
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Enter QA syrup ratio readings. ( targets are 5.2 for CC DC CCNS CZ, 4.8 for cascade tonic and cascade dry ginger ale. All others 4.2.)
Sign Off
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Scores
6-10 Meeting all competencies and expectation
3-6 Meeting most competencies,specific coaching required
0-3 Performance below expectations.Significant coaching/SMART action plan required -
Auditors comments
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Add signature
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Review date
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Select date