CES Operations Manager Review

• Service Area

• Conducted on

  Date

• Prepared by

• Name of Manager Present
  Address

Review of last meeting

• Have all outstanding issues/actions been addressed

  Yes

  No

  N/A

• If yes, what actions have been completed?

Delivery and Collections

• Are your logistics output and performance in line with set targets?

  Yes

  No

  N/A

• Is the service area free of a backlog? If not, please detail area and volume of backlog and plan for reducing.

  Yes

  No

  N/A

• Are there any actions required for logistics. If so, please record below inc. action date and responsible officer.

Refurbishment

• Is your refurbishment output and performance in line with set targets?

  Yes

  No

  N/A

• Is the service area free of a backlog? If not, please detail area and volume of backlog and plan for reducing.

  Yes

  No

  N/A

• Are there any actions required for refurbishment. If so, please record below inc. action date and responsible officer.

Servicing/Maintenance

• Is your servicing/maintenance output and performance in line with set targets?

  Yes

  No

  N/A

• Is the service area free of a backlog? If not, please detail area and volume of backlog and plan for reducing.

  Yes

  No

  N/A

• Are there any actions required for servicing/maintenance. If so, please record below inc. action date and responsible officer.

Budgetary Analysis

• Is equipment spend within target? If not, provide details of overspend and reasons .

  Yes

  No

  N/A

• Are you reviewing equipment spend trends/data within the agreed period. If no, provide reasons why.

  Yes

  No

  N/A

• Can you confirm that the service has been clear of any stock shortages or supplier issues. If no provide details of issue an actions taken or required to rectify.

  Yes

  No

  N/A

• QUARTERLY ONLY -Is the service area within its staffing budget? If not, provide details and reasons of overspend.

  Yes

  No

  N/A

• Are there any actions required for budgets. If so, please record below inc. action date and responsible officer.

Staffing/HR

• Is Vision correctly updated? If no, provide reasons why.

  Yes

  No

  N/A

• Are there any Staffing/HR issues?

Quality Assurance

• Have you had any non conformities or quality issues since the last review?

• Have you or your team undertaken any quality checks. If so, please provide details.

• Are there any actions required for quality. If so, please record below inc. action date and responsible officer.

Health & Safety

• Are there any health and safety issues/concerns you wish to raise?

• Are there any actions required for H&S? If so, please record below inc. action date and responsible officer.

Period ahead

• Do you have any concerns/trends for future you wish to discuss/raise?

Any Other Business

• Any other business to discuss?