CF 16

• Site:

• Conducted on

  Date

• Personnel

• Select audit task

  Select Customer First Safety First

  • Customer First
  • Safety First

Store Walk

• Store Ambience - When you walk in how does the site feel? Well stocked & clean? Staff engaging with customers? Radio on & an approved station? Clutter free?

  Red

  Orange

  Green

• Chillers/Deli/Ice cream freezers - well stocked, faced, fronted?

  Yea

  Nah

  N/A

• Chillers/Deli/Ice cream freezers - shelves, equipment & stock clean?

  Yea

  Nah

  N/A

• Grocery/Bread - well stocked, faced, fronted?

  Yea

  Nah

  N/A

• Grocery/Bread - shelves, equipment & stock clean?

  Yea

  Nah

  N/A

• Confectionery/Salty snacks - well stocked, faced, fronted?

  Yea

  Nah

  N/A

• Confectionery/Salty snacks - shelves, equipment & stock clean?

  Yea

  Nah

  N/A

• Leisure/Lubes/Car care - well stocked, faced, fronted?

  Yea

  Nah

  N/A

• Leisure/Lubes/Car care - shelves, equipment & stock clean?

  Yea

  Nah

  N/A

• Food Bar (Tier 3 only) - well stocked, stock & equipment clean? (N/A for Z Espress site)

  Yea

  Nah

  N/A

• Chillzone - Machines working & clean? Toppings full & area clean? Cup, lids, spoons all available?

• Price labels - no more than 3 missing. Labels aligned with products?

  Yea

  Nah

  N/A

• Check current POS Summary - Is all POS displayed & correct (none missing, no old POS, no unapproved signs)?

• Check current POS Summary - Are all promos available for purchase (there is stock available)?

  Yea

  Nah

  N/A

• Promo ends well stocked & clean?

  Yea

  Nah

  N/A

• Correct off-location display in place, well stocked, priced & in correct location? No unapproved off-location displays?

  Yea

  Nah

  N/A

• Planograms/mud maps correct (check one)?

  Yea

  Nah

  N/A

• Floors, walls, Windows, doors & security screens above counter (if fitted) clean?

  Yea

  Nah

  N/A

• Front windows uncluttered? No unapproved displays in the window?

  Yea

  Nah

  N/A

• All counter areas (including back & side counters) in customer view clean, tidy & uncluttered?

  Yea

  Nah

  N/A

• Toilet cleanliness- toilet bowl, seat, cistern, area behind toilet, pipes, hand basin, mirror, hand dryer, baby change table, wall tiles, floor all clean? Toilet is pleasant smelling?

• Toilet maintenance - All toilet equipment in good condition? Soap, hand dryer or paper towels, toilet paper available? Light & privacy lock working? Spicy and span & sanitary towel sign displayed?

Customer

• All staff well presented & wearing clean & correct

  Yes

  No

  N/A