Information
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
Pre-Visit
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Guest Count for last completed period is higher YOY
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Guest Count year to date is higher YOY
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Restaurant is staffed in HOH
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Restaurant is staffed in FOH
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NA Beverage rate higher than last year
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Appetizers per 100 higher than last year
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LBW per 100 higher than last year
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Achieving targeted 4% PPA increase
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AVT from last full period is 1.5% or less
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Overtime less than 25 hours per week
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Achieving labor matrix
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Supplies at 3.5% or less last full period
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Beating last year's REBITDA by a minimum of 150 basis points
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Manager staffing level meets determined par for restaurant
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Manager schedule follows agreed upon commitments
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STL staffing meets determined par
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CTL staffing meets determined par
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Restaurant turnover company standard or lower
In-Restaurant
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If restaurant is not staffed, there is a plan in place to get staffed that is communicated to the GM/MP
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GSS results discussed weekly in manager meeting
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Checkbook is being used properly
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Number of co-certs matches the co-cert log
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Observe a culture of respect, integrity and recognition
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Other observations during visit
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Action plan with "by when" dates - make it specific and measurable
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Visit is recapped with GM/MP
