Drive around parking lot twice upon arrival. Parking lot and building in good condition?
Landscaping is free of weeds and over growth?
Team member parking is offsite when applicable / furthest from the building?
Trees are trimmed and alive (Bottom branch above 7 feet)?
All bushes and plants are alive?
Mulch is vibrant and coverage is consistent ?
Property free of visible ant piles?
Sidewalks and entry are clean, free of stains or gum?
Copper cleaned and in good condition? Check awnings and entry.
Exterior paint in good condition?
Building structure in excellent condition?
Gas lamps working and in excellent condition?
All light bulbs in the parking lot and on building working?
All exterior signage working?
Entry doors clean?
Entry doors in good condition?
Menus are stocked at appropriate levels, clean, not damaged?
Seater greets guest at front door with a genuine smile?
Podium organized, free of clutter?
Pager system in working order, wires not exposed, ample pagers?
Staffed to build sales?
Peak shifts staffed to par -(Friday & Saturday 6p-8p and Sunday 12p-2p ) No false waits?
Benches and woodwork in good condition?
All light bulbs working?
Twelve seat section rule in place at all times? No server assigned to more than twelve seats.
Silverware rolled to support forecasted guest counts ? Organized in storage baskets.
Liquor display (storage) organized, lights working, clean/ free of dust?
Highchairs and booster seats clean? (Check Straps)
Infant Carriers, clean and without damage, straps intact?
Table tops clean and in good condition?
All tables are uniform? Ketchup, Salt & Pepper (left), Sweetener caddy, and Cheddar's Table book?
Sugar caddies uniform: 10 Sugar 5 Splenda 5 Sweet & Low 5 Equal -Ketchup bottles are clean?
Compliant with no gum on or under tables?
All chairs free of dust?
Floors cleaned, tile and carpeted surfaces in good condition?
All picture frames, decor, woodwork, plants, wedges are free of dust?
Paddle fans free of dust, in excellent condition?
All windows and glass clean?
All mini blinds angled correctly? Angled downward towards parking lot at 20°.
Window frames and casing clean ( free of dust and debris )?
All lightbulbs working and pointed in correct direction?
All vents free of dust and mold?
Floors clean and free of debris during shift?
All booth backs and seats free of tears and stains?
All POS stations clean and free of clutter?
Compliant with No straws, take-out boxes etc. in dining room?
Fish tank clean, vibrant, and not cloudy ? All fish alive ?
Managers in position building Real Relationships with guests (table visits observed) ?
Bar tools present and in use (observed) ?
Correct beverage garnish adherence observed ?
Displayed liquor and wine bottles are free of dust?
Three compartment sinks filled [WASH RINSE SANITIZE]
All pour spouts flag to the left? Bottles clean?
Mixer and Margarita machines are clean, not sticky?
All beer, wine, and liquor orders are at appropriate levels?
Backbar is clutter free?
Front bar is clean and clutter free? No recipe glass on bar unless a guest is seated!
Bar chairs flagged to be inviting to the guest? (Facing entry of Restaurant)
Beer towers clean and free of yeast buildup?
Soda guns and holsters are cleaned with nightly cleaning in place?
Under side bar is clean?
Drains are clean?
All glassware coolers are clean and free of glass chips, broken glass?
All refrigerators are clean? Gaskets in good condition?
Televisions are on sports channels?
Hand sinks clean, stocked, and used for hand washing only?
Gloves in use with all contact of READY TO EAT FOOD?
Red bucket sanitizer at every station, towels present, proper parts per million level.
Kitchen is free of towels excluding those properly contained in sanitizer buckets?
Floors cleaned between volume, dry surfaces?
Tile in good condition, not cracked or loose?
Ice Machine clean, working order, ice buckets stored off the floor?
Managers in position, nonnegotiable
Extras requested by guests are to specification:
Example: Extra napkin = 2. Extra dressing or sauces in small ramekin on the side.
All drains are clean, clear of debris?
All utensils are clean?
All plateware is clean?
Food inventory levels are manageable, not excessive?
All pots, pans, utensils, are at appropriate levels, not excessive?
Floors are spotless?
Baseboards are clean throughout?
All refrigerators cleaned nightly?
Gaskets are in good condition?
All cooking equipment clean?
Fry station vats cleaned nightly?
Hood vents in place, clean, and in good condition?
Correct light bulbs under hoods and working?
Drip pans in place?
Ice cream refrigerator defrosted and cleaned nightly?
All timers are clean?
Product stored in lowboy refrigeration at proper levels? (not overstocked)
Microwaves Are cleaned daily?
Microwaves have laminated time charts?
Printers are cleaned daily?
All counters cleaned daily?
Can opener blade clean?
Dish machine spotless? *** Check interior -lime build up, exterior door, debris on backside ***
Trash cans cleaned (exterior and interior container surface) ?
Storage containers dry, no wet nesting or encrusted debris?
All food labeled, within rotation standards, and stored properly according to hierarchy?
Recipe book's - updated and open in front of every prep employee, Cleaned and Organize?
Cutting gloves worn when utilizing knives?
All knives in good condition, clean and sharp? Properly stored?
All shields guarding fluorescent lights are clean and in good condition?
Ceiling tiles are clean , good condition, and properly positioned in ceiling?
HVAC vents are clean and in good condition?
All refrigerated walki-in units are clean, walls, racks, floors, and vents? No odor
Food seasoned correctly ( burgers, onion rings)
All side items piping hot, make to specification?
Dry storage area is clean and organized, all boxtops are cut?
Back dock clean, organized, contains storage for items relevant to operations ( no salvage storage )
Hand sinks clean, stocked, and used for hand washing only?
Silverware clean, stored properly (handle up), and sufficient supply on hand for shift?
Peppermill's used 100%?
Glassware and coffee mugs clean and stocked for shift ?
HVAC vents are clean and in good condition (alley)?
Shakers and bottles are properly labeled and in good condition?
Observe window and validate garnishing: Observed food garnished correctly ?
Soda machines are clean, no rusted grates?
Soda nozzles clean?
Salads make correctly, scales in place for accuracy, salad bowls cold?
Anticipation followed, led by the manager, no shagging?
CA In the culinary window inspecting every plate and ensuring 100% to specification.
CA has courage to push plates back, provides coaching and direction to HOH employees
Underside of pass window is clean?
Dustpans and Brooms are clean and suitable for use?
Restrooms are maintained on regular intervals (30 minutes)?
Compliment with chemicals NOT accessible to guests?
Toilet paper dispenser full, working order?
Partitions are dust free (check top surface) ?
All countertops are dry and clean?
Mirrors are clean and free of damage? Not chipped or broken.
Toilet seats intact and not loose, stall locks work?
Baby changer in good condition and clean? Stocked with liners?
Walls are clean, Free of graffiti, or writing?
All vents are free of dust and mold?
Hot water is at proper temperature for guest safety and sanitation? 120°
Fresh scent in the restrooms?
Urinal cakes are fresh, urinals are clean? ( check underneath side, externally )
Drains are clean?
Paper towel dispensers are stocked and in working order?
Manager appearance is compliant with Cheddar's dress and appearance standards?
ServeSafe certifications are displayed and current ?
Office is organized and clean?
Floors and walls clean?
Door to the office remains locked?
Office desk free of clutter and clean?
All items in cabinets organized?
Operations safe key is not in the safe?
Only appropriate amount of office supplies are on hand and ordered?
Safe never on DayLock- AM Manager responsible for the a.m. drop ~ PM Manager responsible for the p.m. drop?
Manger schedules written fairly & posted-Full Period (Posted prior to period start)
Validate Health Department inspection - On File
Review: Recent Ecolab Pest Control Service Report - On File.
Safe audit completed.
Does the safe balance?
Petty cash audit completed.
Count sheet verified?
Tip declaration verified?
Deposit control form filled out 100%?
Validate HACCO (30 days on file )
Validate QFC (30 days on file)
Validate Atmosphere Guide (30 days on file)
Checkbook in place and utilized?
Picture Perfect Food: Chicken Fried Steak
Picture Perfect Food: Chips & Homemade Queso
Picture Perfect Food: Chicken Tender Platter
Picture Perfect Food: Homemade Onion Rings
Picture Perfect Food: Santa Fe Spinach Dip
Spend a minimum of 30 minutes, one-on-one time with every manager on duty.
Spend time building Real Relationships with employees, learning names
Ensure our policies are known and followed.
Ensure that there are no inappropriate signs, notes posted in the restaurant.
Per-Shifts Conducted 100%?
Need to Talk - Hotline Poster: Posted, good visibility?
All employee schedules posted by 5 PM on Thursday?
- Inappropriate Comments,
- 100% Compliant
Music levels are set based on volume of the restaurant?
All fans are set for ambience, on low?
- No Hat / Hair Net,
- 100% Compliant
Equipment, Supplies, and Service ware is in good condition and quantities appropriate for business level?
Slip Resistant Shoes: 100% compliment
Compliant with NO visible tattoos?
Compliant with NO cellular telephones visible in the restaurant?
All security standards in place?
Policies are being followed?