Welcome
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Select the date and time.
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Who are you?
- Daniel Trotter
- Kevin Fry
- Danielle Schmidt
- Kenny Sprague
- Michael Dickison
- Jessica Nicely
- Michelle Dorsey
- Paul J
- Kevin Schenk
2PM Shift
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"For EVERY guest to have a REMARKable Chick-fil-A story to tell"
Always be thinking about how you can help make that happen!
These lists do not need to be followed in exact order, but they all must be completed. -
2PM - 5PM Manager Shift Setup - Note any immediate concerns here
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Confirm all team members are in a position
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Confirm there are at least two active drawers
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Assess dining room and assign someone to maintain it
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Find out who needs breaks
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After tasks are completed begin preparing and counting drawers
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Make board for dinner
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Keep labor under 20% as best as possible
2PM Stocking
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2PM - 5PM Stocking
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Assign team members as needed - Click yes to begin.
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Icedream Machine
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Fill Icedream machine, place two backup pouches in lowboy
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Fill Oreo dispenser
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Fill cherry container
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Stock 5 whipped cream cans
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Replace shake base if necessary
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Fill both strawberry backups
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Fill both peach backups
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Front Counter Sauces
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BBQ
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Polynesian
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Honey Mustard
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Buffalo
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Ranch
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Chick-fil-A Sauce
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Honey Roasted BBQ
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Stocking Empty Kanbans
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Lowboy Kanbans
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Drive-thru Kanbans
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Apple Sauce Kanban
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Bags on Counter and Below
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4lb bags
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8lb bags
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12lb bags
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Kids bags
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Shopping bags - a good handful
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Salad bags
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Side salad bags
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Kids toys
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3& under toys
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Cups and Lids - On shelf and next to registers
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12oz cups
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14oz cups
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20oz cups
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32oz cups
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Sm & Md lids
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Lg lids
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Dome lids on shelf
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Hot coffee cups, lids, and sleeves
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Iced coffee cups and lids
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Extras
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Gallon Jugs - 8
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4-cup carriers
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2-cup carriers
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Purell wipes in drive-thru
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Straws
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Ice
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Front and Drive thru lemonades
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Front Iced Tea
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Paper Towels for front counter
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Crackers on front
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Check for empty Soda BIBs
2PM Dining Room
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Please follow the order of the list, but remember many of these things will be repeated throughout the night.
"Check in" with guests, ensure good food quality, refresh beverages at tables, removed any unneeded trays, and of course create that emotional connection with our guests. -
2PM - 5PM Dining Room
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Wipe ALL tables, chairs, and booths
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Sweep isles and under tables
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Bathroom Check - Men's and Women's
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Clean counters, mirrors, toilets, and soap dispensers.
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Sweep floors/Pickup Trash
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Restock paper towels, toilet paper, and seat covers if necessary
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Empty mini trash in women's restroom, if necessary
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Empty and double line trashes, if necessary
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Take out dining trashes if over half full and triple line
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Clean tops of all trash cans and condiment counter
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Clean all high chairs
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Stock condiment counter
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Take outside trash out by double doors, double line and do not bring inside the restaurant- take straight to dumpster
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Clean glass on entry doors
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Parking lot check - Use green bucket and grabber tool
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Help with register, running orders, trays, and salad kits in down time. Even though something is checked off once, it most likely has to be repeated. Do a quick check of bathrooms every 15 minutes. A table should never be dirty long after a guest has left, you can stop what you are doing to clean a table.
Please sign below before the 5pm shift begins.
2PM - 5PM Tasks
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2PM - 5PM Shift Tasks - No one has an excuse to be standing around if these tasks aren't complete yet
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Trays - Wiped and lined
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Salad Kits
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Asian Salad Kit
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Market Salad Kit
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Cobb Salad Kit
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Filled container of base salad kits
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Lemonades
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4 Regular Lemonades
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1 Diet Lemonade
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Condiment Counter
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Stocked on top
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Cabinets are stocked
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Begin breaks if not started already
5PM - 8PM
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There is no reason to start any closing tasks before 7PM so please do not do so.
7PM - 8PM -
Lemonades - Front and Drive thru
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Lemonades are labeled
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Machine is free of pulp and residue
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Counter under machine is free of pulp and residue
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Metal on front is streak and pulp free
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First Soda tower
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Nozzles are in container
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Base and sides are free of soda and not sticky
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Soda heads are clean and not sticky
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Soda levers are wiped clean
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Coffee
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Coffees have both been tabbed and emptied
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Coffee wraps have been removed and wiped
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Coffee dispenser bases are both wiped clean
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Drive thru Tea
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Teas are poured into front tea and taken to back
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Entire tea shelf is taken to back for cleaning
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Iced Coffee container is put in back, but clearly separated from dishes
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Iced coffee container wrap is taken off to be wiped
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Chutes
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Counter in front of chutes is wiped and crumb free
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Chute dividers are wiped clean
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Chutes are clean and free of crumbs
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Chutes are properly put back together and screwed on
