Title Page

  • Conducted on

  • Prepared by

  • Location

Chiller

  • Is the ACD flow correct?

  • Are the SHC's correct? (check 30 lines)

  • Are there any ticketing issues?

  • Do the layout blocks match Retail viewer? (check no of bays vs plannogram)

  • Are the chiller facings maintained?

  • Are all SHC's correct in the milk section

  • Check Freshness control on the ACD (Minimum 30 lines)

  • Check rotation in the chiller

  • Check the write off's from previous day - any issues?

Availability

  • Total number of Off sales in the Chiller

WAREHOUSE

  • Is the chiller backstock well organised?

  • How many times in the last week has a Chiller backstock list been released ?

ACTIONS AGREED

  • Agreed focus points in advance of next visit

MANAGEMENT KNOWLEDGE

  • Position of EE

  • What time should you start ZTG?

  • Which order areas should be included in ZTG?

  • How do you access ZTG on the ACD

  • How do you check backstock while completing ZTG

  • What is the control code when starting ZTG? (957)

  • Which 2 figures must you use when recording suspicious counts?

  • Should you send ZTG if you have overspill?

  • Please explain the morning email

  • What action do you take with regards to the section showing previous evenings ZTG

  • When should this be completed by (previous question)

  • How do you react to a D line

  • How do you react to a TD line

  • What is your understanding of the last section of the morning email?

  • What information is required to be passed onto the closing manager

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