Cholula Buttery Jack - BYC

• Food Truck Series & Value Jack’s Way 02/01/2018

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

Drive-thru Visit

• Drive-thru lane and parking lot is free from debris?

  Meet Standard

  Critical

• Menu boards are clean, all prices correct, no missing numbers, panels or parts, and OCS is working properly.

  Meet Standard

  Critical

• POP Matrix

  Off

  On

• Menu Boards & Marketing

• 

• 

• 

• 

• 

• I was greeted immediately by the drive-thru employee and they were friendly through out the ordering process.

  Meet Standard

  Critical

• Guest receives what they ordered including condiment(s), utensils, napkins, straw and receipt. Check if there is a fork if Cholula Fries are ordered.

  Meet Standard

  Critical

Food Taste Great

• Cholula Buttery Jack; product build is correct.

  Yes

  No

  N/A

• Cholula Buttery Jack

  Off

  On

• 

• Savory beef and fresh produce with spicy crispy jalapeños, spicy Cholula sauce, garlic herb butter and melts Pepper Jack cheese.<br>

  Yes

  No

  N/A

• Have proper procedures been followed with the garlic butter dollop set up? Is is smooth creamy and not liquid melted?

  Yes

  No

  N/A

• Cholula Fries are hot (150F or higher) crispy, golden brown with visible salt when delivered

  Meet Standard

  Critical

• Cholula Fries; product build is correct

  Yes

  No

  N/A

• Cholula Fries

  Off

  On

• 

• Summer float has a colorful bubbly soft drink with white vanilla shake, a red cherry on top and is served ice cold.

  Yes

  No

  N/A

• Summer Float

  Off

  On

• 

• Freestyle machine is fully stocked with no expired products<br><br><br><br><br>

  Yes

  No

  N/A

Menu Simplification

• Are employees aware of the French Toast and Flavored Iced teas deletions? Are they using a proper response if deleted items are ordered?

  Yes

  No

  N/A

• Menu Simplification

  Off

  On

• 

• Are employees aware that the Brunch Burger and the Bacon & Egg Chicken Sandwiches are made with American Cheese instead of Cheddar Cheese?

  Yes

  No

  N/A

• Changed Builds

  Off

  On

• 

Cleanliness

• Restroom sinks, changing tables, toilets, and floors are clean. Toilet paper, soap and towels or hand dryer are available.

  Meet Standard

  Critical

Proper Hold Times

• Cholula Sauce; 14 days at room temperature in clear smooth squeeze bottle with yellow narrow tip lid

  Yes

  No

  N/A

• Natural Pepper Jack Cheese Slices; 7 days refrigerated in a lidded pan.

  Yes

  No

  N/A

• Crispy Jalapeños; 7 days in a lidded pan at room temperature.

  Yes

  No

  N/A

• Cholula Fries set-up: 2 days

  Yes

  No

  N/A

• Off

  On

• 

• Microwave Sharp 1200W- button # 3 (27seconds)<br>Microwave Sharp 2200W- button #2 (18 seconds)<br>Microwave OnCue Single Button 02 (18 seconds)<br>Microwave OnCue Double Button 22 (32 seconds)

  Yes

  No

  N/A

• Is the tablet at the location and charged?

  Yes

  No

  N/A

• Is the tablet at the location connected to Jack’s WiFi?

  Yes

  No

  N/A