First Floor

  • Offices Area

  • Have all bins been emptied

  • Full vacuum of carpets or spot cleaning been done

  • Have all desks been damp wiped and dusted

  • Has damp wiping and dusting of window frames been done

  • Has damp wiping of trunking, ledges and edges been done

  • Have door frames and the tops of doors been damp wiped and dusted and free from dirt

  • Has finger marks been removed from glass partitions of doors and offices

  • Have finger marks been removed from glass panels and door release buttons and access control areas

  • Has all dusting been done on picture frames, notice boards, fire extinguishers and radiators and pipework

  • Have chair bases and desk bases been wiped down and free from dust and dirt

  • Have under desk drawers been pulled out and cleaned and floor are cleaned

  • Are kick plates clean and free from dirt and stains

  • Is the area free from cobwebs

  • Meeting Rooms

  • Have all waste bins been emptied and bins cleaned

  • Have carpets been vacuumed and clear of debris

  • Have all desks been damp wiped and dusted

  • Are window ledges free from dirt and dust

  • Are all ledges, trunking and edges free from dirt and dust

  • Are the door frames and tops of doors free from dust and dirt

  • Have all finger marks been removed from glass partitions indoors and from door release/access control panels

  • Are radiators, fire extinguishers, and high-level dusting of picture frames and notice boards been done and the area free from dirt and dust.

  • Have all kick plates been wiped and are free from marks and stains

  • Is the area free from cobwebs

  • Kitchenette / Tea Point

  • All bins to be emptied and cleaned as applicable, walls behind bins to be wiped down

  • Cupboard doors to be wiped down

  • Clean sinks, taps and tiled areas and work surfaces

  • Are all table tops, seats and chairs and bases free from dirt and stains

  • Has the fridge been cleaned out inside and outside and free from stains

  • Is the microwave clean inside and out and on the work surface underneath

  • Has all the damp wiping of skirting boards, fire extinguishers and wall-mounted dispensers been done

  • Are the window ledges free from dirt and dust

  • Is all high-level fixtures and fittings wiped and clear of dust and dirt

  • Damp wipe and dust all door frames, door handles and hand plates

  • Have all door frames and tops of doors been damp wiped and clear of dust, dirt and grease

  • Have all kick plates been wiped down and free from marks and stains

  • Is the area clear of cobwebs

  • Corridor & Walkways

  • Sweep, mop and hoover all walkways.

  • Dirt build-up removed from all inside corners of floors and inside frame grooves

  • Damp wipe skirting boards, radiators and pipework

  • Damp wipe and clean high-level fixture and fittings

  • Finger marks removed from glass partition walls of offices also wipe down edges of full-length glass partitions.

  • Finger marks removed from glass panels in doors and exit/entrance panels

  • Damp wipe all dust on all door frames, handles and hand plates

  • Door frames tops dusted down and free from dust build-up

  • Kick plates wiped down and free from marks

  • Area free from cobwebs

  • Male Toilets

  • Empty waste bins

  • Disinfect external areas of WC pan and cistern and pipework

  • Clean inside pans to remove limescale and disinfect both sides of toilet seat

  • Clean inside troughs/urinals to remove limescale and wipe down u-bends

  • Wipe down the outside of troughs to remove stains

  • Wipe down / sanitise inside of cubicle walls and both sides of cubicle doors and tops of partitions

  • Damp wipe all mounted hand dryers and walls underneath dryers

  • Wash and sanitise sinks, taps and sinks and surrounds

  • Replenish soaps, toilet rolls and paper towels

  • Sweep and mop floors

  • Damp wipe and dust skirting boards pies and radiators

  • Damp wipe and dust all door frames and tops of door frames

  • Remove all finger marks and stains from mirrors

  • Kick plates wiped down and free from marks and stains

  • Area free from cobwebs

  • Female Toilets

  • Empty waste bins

  • Disinfect external areas of WC pan and cistern and pipework

  • Clean inside WC pan to remove limescale, is both sides of toilet seat clear from dirt and stains

  • Sweep underneath / behind sanitary bins, wipe down sanitary bins and dispensers

  • Wipe down/ sanitise inside of cubicle walls/cubicle doors and tops of partitions

  • Damp wipe wall mounted hand dryers and walls underneath the dryers

  • Wash and sanitise sinks, taps, sides of sinks and surrounds

  • Replenish soaps, toilet rolls and paper towels

  • Sweep and mop floors

  • Damp wipe and dust skirting boards, pipes and radiators

  • Are mirrors free from finger marks and stains

  • Damp wipe and dust all door frames and tops of door frames

  • Kick plates wiped down and free from marks and stains

  • Are areas free from cobwebs

  • Stairs & Landing

  • Are all stairs swept, vacuumed and mopped

  • Are all kick strips on individual stairs free from dirt and stains

  • Are all skirting boards and window ledges free from dust and dirt

  • Has high-level dusting of picture frames, fire extinguishers, radiators and pipes been done

  • Damp wiping down of walls and bannisters

  • Damp wipe all door frames, doors, handles and hand plates, door releases

  • Door frame tops dusted down and free from dust build up

  • Are kick plates wiped down and free from marks

  • Is the area free from cobwebs

Ground Floor

  • Reception

  • Feather dusting of all skirting boards, fire extinguishers and radiators

  • Chairs and tables free from dirt and dust

  • Floors to be swept/ vacuumed and mopped

  • Damp wipe and dust all door frames, handles and hand plates, access control, exit buttons

  • Door frame tops dusted down and free from dust build-up

  • Damp wiping down of all walls

  • Damp wipe and dust all window ledges

  • Are kick plates wiped down and free from marks

  • Are areas free from cobwebs

  • Corridors & Walkways

  • Sweep, mop and hoover all walkways

  • Dirt build-up removed from all inside corners of floors and inside frame grooves

  • Damp wipe skirting boards, radiators and pipework

  • Damp wipe and clean high level fixture and fittings

  • Finger marks removed from glass partition walls of offices also wipe down edges of full-length glass partitions

  • Finger marks removed from glass panels in doors and exit/entrance panels

  • Damp wipe all dust on all door frames, handles and hand plates

  • Door frames tops dusted down and free from dust build-up

  • Kick plates wiped down and free from marks

  • Area free from cobwebs

  • Canteen / Crew Room

  • All bins to be emptied and cleaned as applicable, walls behind to be wiped down.Empty waste bins

  • Cupboard doors to be wiped down

  • Clean sinks, taps work surfaces and tiled areas

  • Wipe down table tops, seats and table frames

  • Is fridge cleaned out inside and out, and underneath and at around the floor area where it is placed

  • Is the microwave clean inside and outside and around the work surface it sits on, including behind it

  • Damp wipe skirting boards, fire extinguishers, wall-mounted dispensers

  • Damp wipe all window frames to remove dust build-up

  • High-level fixture and fittings wiped down and dust-free

  • Damp wipe and dust all door frames, doors, handles and hand plates

  • Are tops of door frames dusted down and free from dust build-up

  • Are all kick plates wiped down and free from marks

  • Is the area free from cobwebs

  • Female Toilets

  • Empty waste bins

  • Disinfect external areas of WC pan and cistern and pipework

  • Clean inside WC pan to remove limescale, is both sides of toilet seat clear from dirt and stains

  • Sweep underneath / behind sanitary bins, wipe down sanitary bins and dispensers

  • Wipe down/ sanitise inside of cubicle walls/cubicle doors and tops of partitions

  • Damp wipe wall mounted hand dryers and walls underneath the dryers

  • Wash and sanitise sinks, taps, sides of sinks and surrounds

  • Replenish soaps, toilet rolls and paper towels

  • Sweep and mop floors

  • Damp wipe and dust skirting boards, pipes and radiators

  • Are mirrors free from finger marks and stains

  • Damp wipe and dust all door frames and tops of door frames

  • Kick plates wiped down and free from marks and stains

  • Are areas free from cobwebs

  • Disable / Shower

  • Empty waste bins

  • Disinfect external areas of WC pan and cistern

  • Clean inside of WC pan to remove limescale, disinfect both sides of the toilet seat to remove stains and marks

  • Sweep underneath / behind sanitary bins, wipe down sanitary bins and dispensers

  • Damp wipe wall mounted hand dryers and walls / tiles underneath dryers

  • Replenish soaps, toilet rolls and paper towels

  • Sweep and mop floors

  • Damp wipe and dust skirting boards pipework and radiators

  • Damp wipe and dust all door frames and tops of door frames

  • Remove all finger marks and stains from mirrors

  • Wash and sanitise sinks, taps and u-bend

  • Kick plates wiped down and free from marks and stains

  • Area free from cobwebs

  • Aditional Shower

  • Are shower cubicles clean and free from dirt and stains

  • Are cubicle doors clean and free from body fat and dirt

  • Are shower trays and plugs free from dirt and waste

  • Is the shower curtain clean and free from stains

  • Is the changing room area floor clean and disinfected/mopped

  • Are the exit doors/tiles clear of body fat and dirt

  • Male / Crew Toilets

  • Empty waste bins

  • Disinfect external areas of WC pan and cistern and pipework

  • Clean inside pans to remove limescale and disinfect both sides of toilet seat

  • Clean inside troughs / urinals to remove limescale and and wipe down u-bends

  • Wipe down the outside of the troughs to remove stains.

  • Wipe down / sanitise inside of cubicle walls and both sides of cubicle doors and tops of partitions

  • Damp wipe all mounted hand dryers and walls underneath dryers

  • Wash and sanitise sinks, taps and sinks and surrounds

  • Replenish soaps, toilet rolls and paper towels

  • Sweep and mop floors

  • Damp wipe and dust skirting boards pies and radiators

  • Damp wipe and dust all door frames and tops of door frames

  • Remove all finger marks and stains from mirrors

  • Kick plates wiped down and free from marks and stains

  • Area free from cobwebs

  • Operation Offices

  • All under desk waste bins emptied

  • All recycle bins emptied and walls behind bins to be wiped down as applicable

  • Floors to be swept/vacuumed and mopped

  • Damp wipe and dust all desks where needed

  • Damp wiping and dusting of window frames

  • Damp wiping and dusting of all ledges and edges and trunking

  • Door frame tope to be damp wiped and dusted and free from dirt.

  • Finger marks removed from both sides of the hatch window.

  • Finger marks to be removed from glass panels in doors and door release/access control panels

  • Feather duster all skirting boards, high-level dusting of picture frames, notice boards, fire extinguishers and radiators

  • Chair and desk bases being wiped down to remove dirt and dust

  • Under the desk, drawers being pulled out and wiped down and floor cleaned/vacuumed

  • Kick plates wiped down and free from marks

  • Area's free from cobwebs

  • Offices Area

  • Have all bins been emptied

  • Full vacuum of carpets or spot cleaning been done

  • Have all desks been damp wiped and dusted

  • Has damp wiping and dusting of window frames been done

  • Has damp wiping of trunking, ledges and edges been done

  • Have door frames and the tops of doors been damp wiped and dusted and free from dirt

  • Has finger marks been removed from glass partitions of doors and offices

  • Have finger marks been removed from glass panels and door release buttons and access control areas

  • Has all dusting been done on picture frames, notice boards, fire extinguishers and radiators and pipework

  • Have chair bases and desk bases been wiped down and free from dust and dirt

  • Have under desk drawers been pulled out and cleaned and floor are cleaned

  • Are kick plates clean and free from dirt and stains

  • Is the area free from cobwebs

  • Meeting Rooms

  • Have all waste bins been emptied and bins cleaned

  • Have carpets been vacuumed and clear of debris

  • Have all desks been damp wiped and dusted

  • Are window ledges free from dirt and dust

  • Are all ledges, trunking and edges free from dirt and dust

  • Are the door frames and tops of doors free from dust and dirt

  • Have all finger marks been removed from glass partitions indoors and from door release/access control panels

  • Are radiators, fire extinguishers, and a high-level dusting of picture frames and notice boards been done and the area free from dirt and dust

  • Have all kick plates been wiped and are free from marks and stains

  • Is the area free from cobwebs

  • Parcel Delivery Reception

  • Feather dusting of all skirting boards, fire extinguishers and radiators

  • Chairs and tables free from dirt and dust

  • Floors to be swept/ vacuumed and mopped

  • Damp wipe and dust all door frames, handles and hand plates, access control, exit buttons

  • Door frame tops dusted down and free from dust build-up.

  • Damp wiping down of all walls

  • Damp wipe and dust all window ledges

  • Are kick plates wiped down and free from marks

  • Are areas free from cobwebs

  • Goods on Hold

  • Damp wipe and dust skirting boards, edges and ledges

  • Empty waste bins, wipe down bins and walls behind them

  • Sweep, mop and clean floors including under racking

  • Clean window hatch

  • Damp wipe all pipes

  • Wipe down all surfaces with anti-bac

  • Ensure all kick plates are free from dirt and stains

  • Wipe all door handles, door release and access panels

  • Damp wipe doors and window frames

Warehouse

  • Warehouse

  • Have all bins been emptied and the area clear of stains and dust build-up

  • Are all bays swept out and clear of rubbish

  • Have all fallen stickers been removed from the floor

  • Have all areas under belts and booms been swept, and mopped and clear of rubbish

  • Have all the belts and chutes been damp wiped and free from dust and dirt

  • Have all lips and ledges on belts frames and legs been wiped and clear of dust and dirt

  • Have the external rollers and belts been wiped

  • Has floor been cleaned with a scrubber dryer

  • Sweep, clean and mop stairs over belts if applicable

  • Have blue plates been swept and mopped

  • Have all fire extinguishers been cleaned/dusted/wiped down

  • Have all corners and edges in the warehouse been cleared out and wiped down

  • Have shutter doors been cleaned to head height

  • Have inside roller shutter doors been dusted

  • Have yellow posts been wiped down

  • Are the Saturn cabinets free from dust and dirt build-up

  • Sweep and clear floor on the mezzanine. Wipe down edges and ledges

Compliance

  • Cleaning Cupboard

  • Are cleaning cupboard clean and tidy and free from dirt

  • Are sinks clean and free from dirt

  • Are mop heads left clean after use and free from dirt

  • Are cloth's clean and washed through and free from dirt.

  • It the cleaning cupboard free from cross-contamination

  • Are there any banded supplies on site i.e. bleach

  • Is there an acceptable level of stock

  • Is stock placed safely on shelving and floors

  • Are hoovers in good working order and have a current PAT tested sticker

  • Are bottled supplies stored safely

  • Insurance, Training & Risk Assessment

  • Are Cleaning staff complying with safe practises when working

  • Have all staff completed Induction paperwork including BICS, DPD H&S and Security procedures

  • Are up to date individual training records on-site for each cleaner

  • Are COSHH folders on-site filled in and signed off for each member of staff and are up to date

  • Are all risk assessments up to date and in the site file

  • Are staff trained to BICSc's standards and are colour charts visible as a reference

  • Is a current in date public liability insurance document available on-site

  • Are staff wearing the appropriate PPE

  • Are staff wearing the appropriate Uniform

  • Are staff complying with measures to Avoid Covid-19 Contamination

  • Is there any Acticholor Plus Tablets in the cleaning cupboard

  • Is there any labelled spray with Acticholor Plus for general areas and toilets

  • Are all cleaning equipment in good condition and fit for purpose

  • Is the sweeper in good condition and fit for its purpose

  • Is the scrubber dryer in good condition and fit for its purpose

  • Has the tank on the scrubber dryer been cleaned out and all debris removed

  • Is the external of the machines clean and free from dirt

External

  • Yard

  • Litter pick

  • Sweep and tidy pathways

  • Litter bins to be emptied

  • Yellow posts to be wiped down around the building

  • Diesel tanks to be cleaned and gloves replenished where applicable

  • Jet wash area to be cleaned

  • Carpark

  • Litter pick

  • Litter bins to be emptied

  • Sweep and tidy pathways

  • Smoking Are

  • Smoking bins to be emptied

  • Smoking areas to be swept and cleared.

KPI Audit Fisnished on

  • Select date

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