1.0 - Washrooms

1.1 - Floors

Cleaning Score (Select Value)

Remedial Action / Comments (must comment if score less than 3)

Add photographic evidence as necessary

1.2 - Walls, Glass Partitions, Doors

Cleaning Score (Select Value)

Remedial Action / Comments (must comment if score less than 3)

Add photographic evidence as necessary

1.3 - Basins, Counters, Fixtures, Mirrors

Cleaning Score (Select Value)

Remedial Action / Comments (must comment if score less than 3)

Add photographic evidence as necessary

1.4 - Toilets, Urinals

Cleaning Score (Select Value)

Remedial Action / Comments (must comment if score less than 3)

Add photographic evidence as necessary

1.5 - Showers

Cleaning Score (Select Value)

Remedial Action / Comments (must comment if score less than 3)

Add photographic evidence as necessary

Cleaning Score Criteria

5 - Significantly Exceeds all service specification standards/expectations
4 - Exceeds all service specification standards/expectations
3 - Meets all service specification standards
2 - Improvement Required to meet service specification standards
1 - Significant Improvement Required to meet service specification standards
0 - No Evidence of cleaning being completed

2.0 - Office / Customer Areas / Meeting Rooms

2.1 - Floors

Cleaning Score (Select Value)

Remedial Action / Comments (must comment if score less than 3)

Add photographic evidence as necessary

2.2 - Walls, Glass Partitions, Doors

Cleaning Score (Select Value)

Remedial Action / Comments (must comment if score less than 3)

Add photographic evidence as necessary

2.3 - Sills, Ledges, Skirtings

Cleaning Score (Select Value)

Remedial Action / Comments (must comment if score less than 3)

Add photographic evidence as necessary

2.4 - Furniture and Fittings

Cleaning Score (Select Value)

Remedial Action / Comments (must comment if score less than 3)

Add photographic evidence as necessary

Cleaning Score Criteria

5 - Significantly Exceeds all service specification standards/expectations
4 - Exceeds all service specification standards/expectations
3 - Meets all service specification standards
2 - Improvement Required to meet service specification standards
1 - Significant Improvement Required to meet service specification standards
0 - No Evidence of cleaning being completed

3.0 - Kitchens / Tea Rooms / Break Outs

3.1 - Floors

Cleaning Score (Select Value)

Remedial Action / Comments (must comment if score less than 3)

Add photographic evidence as necessary

3.2 - Walls, Glass Partitions, Doors

Cleaning Score (Select Value)

Remedial Action / Comments (must comment if score less than 3)

Add photographic evidence as necessary

3.3 - Furniture and fittings

Cleaning Score (Select Value)

Remedial Action / Comments (must comment if score less than 3)

Add photographic evidence as necessary

3.4 - White Goods, Vending Machines, Microwaves

Cleaning Score (Select Value)

Remedial Action / Comments (must comment if score less than 3)

Add photographic evidence as necessary

3.5 - Sinks, Tiles, Splashbacks

Cleaning Score (Select Value)

Remedial Action / Comments (must comment if score less than 3)

Add photographic evidence as necessary

Cleaning Score Criteria

5 - Significantly Exceeds all service specification standards/expectations
4 - Exceeds all service specification standards/expectations
3 - Meets all service specification standards
2 - Improvement Required to meet service specification standards
1 - Significant Improvement Required to meet service specification standards
0 - No Evidence of cleaning being completed

4.0 - Entrance Lobbies / Foyers

4.1 - Floors

Cleaning Score (Select Value)

Remedial Action / Comments (must comment if score less than 3)

Add photographic evidence as necessary

4.2 - Walls, Glass Partitions, Doors

Cleaning Score (Select Value)

Remedial Action / Comments (must comment if score less than 3)

Add photographic evidence as necessary

4.3 - Sills, Ledges, Skirtings

Cleaning Score (Select Value)

Remedial Action / Comments (must comment if score less than 3)

Add photographic evidence as necessary

4.4 - Furniture and fittings

Cleaning Score (Select Value)

Remedial Action / Comments (must comment if score less than 3)

Add photographic evidence as necessary

4.5 - Lift Cars, Escalators

Cleaning Score (Select Value)

Remedial Action / Comments (must comment if score less than 3)

Add photographic evidence as necessary

4.6 - Staircases

Cleaning Score (Select Value)

Remedial Action / Comments (must comment if score less than 3)

Add photographic evidence as necessary

Cleaning Score Criteria

5 - Significantly Exceeds all service specification standards/expectations
4 - Exceeds all service specification standards/expectations
3 - Meets all service specification standards
2 - Improvement Required to meet service specification standards
1 - Significant Improvement Required to meet service specification standards
0 - No Evidence of cleaning being completed

5.0 - External Areas / Other

5.1 - Walkways

Cleaning Score (Select Value)

Remedial Action / Comments (must comment if score less than 3)

Add photographic evidence as necessary

5.2 - Removal of Debris, Litter

Cleaning Score (Select Value)

Remedial Action / Comments (must comment if score less than 3)

Add photographic evidence as necessary

5.3 - Walls, Under Roof, Eaves

Cleaning Score (Select Value)

Remedial Action / Comments (must comment if score less than 3)

Add photographic evidence as necessary

5.4 - Entry Doors and Glazing

Cleaning Score (Select Value)

Remedial Action / Comments (must comment if score less than 3)

Add photographic evidence as necessary

5.5 - ATM

Cleaning Score (Select Value)

Remedial Action / Comments (must comment if score less than 3)

Add photographic evidence as necessary

5.6 - Carparks, Loading Docks

Cleaning Score (Select Value)

Remedial Action / Comments (must comment if score less than 3)

Add photographic evidence as necessary

5.7 - Firestairs / Signage

Cleaning Score (Select Value)

Remedial Action / Comments (must comment if score less than 3)

Add photographic evidence as necessary

5.8 - Waste

Cleaning Score (Select Value)

Remedial Action / Comments (must comment if score less than 3)

Add photographic evidence as necessary

Cleaning Score Criteria

5 - Significantly Exceeds all service specification standards/expectations
4 - Exceeds all service specification standards/expectations
3 - Meets all service specification standards
2 - Improvement Required to meet service specification standards
1 - Significant Improvement Required to meet service specification standards
0 - No Evidence of cleaning being completed

6.0 - Storage / Equipment

6.1 - MSDS available, equipment tag current, storage neat & tidy

Remedial Action / Comments (must comment if score less than 3)

Add photographic evidence as necessary

General Comments

General comments relating to the cleaning quality of the premises

Signatures

Service Provider representative
Jones Lang LaSalle representative
QANTAS representative
Please note that this checklist is a hypothetical example and provides basic information only. It is not intended to take the place of, among other things, workplace, health and safety advice; medical advice, diagnosis, or treatment; or other applicable laws. You should also seek your own professional advice to determine if the use of such checklist is permissible in your workplace or jurisdiction.