Information

  • Audit Title

  • Prepared by

  • Document No.

  • Site name

  • Conducted on

  • Location
  • Attendees

Inspection report requirements and metrics

  • Cleaning inspection shall be performed once per week by the property manager (or authorized representative) and the contractor representative.

  • Key:

    Good = 10 points
    Fair = 5 points
    Poor = 0 points

    Yes = 10 points
    No = 0 points
    NA = 10 points

Landlord Areas

  • Welfare Room

  • Waste Room

  • Floor surfaces and floor mats

  • Window sills, ledges and skirting

  • Furniture (desks and working surfaces)

  • Glass

  • Doors and door frames

  • Walls and partitions

  • Overall appearance

  • Periodic items completed to the agreed BNP schedule

Building exterior

  • Inspected building exterior location

  • Entries and exits (including paved areas)

  • External glass (including shop fronts)

  • Light diffusers, covers, exit lights

  • Balustrades, hand rails, awnings

  • Wall and column surfaces

  • Cobwebs

  • Graffiti

  • Signage and directory boards

  • Overall appearance

  • Periodic items completed to schedule

Car parks, garden beds

  • Inspected car park and grounds location

  • Rubbish removed

  • Entry points and foyers

  • Drains and gutters cleared

  • Kerbs

  • Swept

  • Seating

  • Fittings

  • Overall appearance

  • Periodic items completed to schedule

Building interior

  • Inspected building interior location

  • Floor surfaces

  • Skirtings and edges

  • Walls

  • Ceilings

  • Internal columns

  • Light fittings and power points

  • Glass surfaces

  • Planters

  • Furniture

  • ATMs, public phones, vending machines

  • Shop fronts

  • Rubbish bins

  • Escalators, travelators and lifts

  • Internal directories

  • Kiddy rides

  • Vents, inlets and outlets

  • Overall appearance

  • Periodic items completed to schedule

Food courts

  • Inspected food court location

  • Floors clean and free of waste

  • Tables and chairs clean and free of litter

  • Chairs neatly placed at tables

  • Children's highchairs clean

  • Overall appearance

  • Periodic items completed to schedule

Public toilets - male

  • Inspected male toilets location

  • Benches/vanities clean

  • Toilet bowls

  • Urinals

  • Rubbish bins

  • Surfaces (including tops of cubicles)

  • Mirrors

  • Hand basins

  • Stainless steel fittings

  • Floor drains

  • Dryers and dispensers

  • Graffiti

  • Floor surfaces and floor mats

  • Light switches

  • Light diffusers and covers

  • Doors and kick plates

  • Walls

  • Toilet requisite supply level

  • Vents

  • Overall appearance

  • Periodic items completed to schedule

Public toilets - female

  • Inspected female toilets location

  • Benches/vanities clean

  • Toilet bowls

  • Rubbish bins

  • Surfaces (including tops of cubicles)

  • Mirrors

  • Hand basins

  • Stainless steel fittings

  • Floor drains

  • Dryers and dispensers

  • Graffiti

  • Floor surfaces and floor mats

  • Light switches

  • Light diffusers and covers

  • Doors and kick plates

  • Walls

  • Toilet requisite supply level

  • Vents

  • Overall appearance

  • Periodic items completed to schedule

Public toilets - parents room

  • Inspected parents room location

  • Benches/vanities clean

  • Furniture (chairs etc)

  • Change tables

  • Toilet bowls

  • Rubbish bins

  • Surfaces (including tops of cubicles)

  • Mirrors

  • Hand basins

  • Stainless steel fittings

  • Floor drains

  • Dryers and dispensers

  • Graffiti

  • Floor surfaces and floor mats

  • Light switches

  • Light diffusers and covers

  • Doors and kick plates

  • Walls

  • Toilet requisite supply level

  • Vents

  • Overall appearance

  • Periodic items completed to schedule

Public toilets - disabled

  • Inspected disabled toilet location

  • Benches/vanities clean

  • Toilet bowls

  • Rubbish bins

  • Surfaces (including tops of cubicles)

  • Mirrors

  • Hand basins

  • Stainless steel fittings

  • Floor drains

  • Dryers and dispensers

  • Graffiti

  • Floor surfaces and floor mats

  • Light switches

  • Light diffusers and covers

  • Doors and kick plates

  • Walls

  • Toilet requisite supply level

  • Vents

  • Overall appearance

  • Periodic items completed to schedule

Staff toilets

  • Inspected staff toilet location

  • Benches/vanities clean

  • Toilet bowls

  • Urinals

  • Rubbish bins

  • Surfaces (including tops of cubicles)

  • Mirrors

  • Hand basins

  • Stainless steel fittings

  • Floor drains

  • Dryers and dispensers

  • Graffiti

  • Floor surfaces and floor mats

  • Light switches

  • Light diffusers and covers

  • Doors and kick plates

  • Walls

  • Toilet requisite supply level

  • Vents

  • Overall appearance

  • Periodic items completed to schedule

Service corridors, fire escapes, service cupboards

  • Inspected service corridor location

  • Doors

  • Walls

  • Ceiling

  • Paintwork

  • Fire cupboards

  • Hand rails

  • Rubbish

  • Light fittings

  • Stairs and risers

  • Overall appearance

Loading docks and car park

  • Inspected loading dock location

  • Loading/unloading area

  • Rubbish and bin rooms

  • Roller shutters and doors

  • Overall appearance

Cleaners room

  • Inspected cleaners room location

  • Neat and tidy

  • Chemicals stored correctly

  • Testing and tagging register up to date

  • MSDS in place

  • Spill kits in place

  • Overall appearance

Customer service

  • Staff demonstrate strong customer/client focus

  • Staff are well dressed and groomed

  • Staff courtesy

  • Communications with tenants, staff and management team

General issues

  • Have any workplace health and safety issues been brought to your attention since last inspection

  • Have any industrial relations issues been raised by your staff or the unions since last inspection

  • General comments and discussions

Assessors signatures

  • BNP Property Manager or authorised representative

  • NJC representative

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