Inspection report requirements and metrics

  • Cleaning inspection shall be performed once per week by the property manager (or authorized representative) and the contractor representative.

  • Key:

    Good = 10 points
    Fair = 5 points
    Poor = 0 points

    Yes = 10 points
    No = 0 points
    NA = 10 points

Centre management

  • Tea preparation area/kitchenette

  • Rubbish bins

  • Floor surfaces and floor mats

  • Light switches

  • Window sills, ledges and skirting

  • Furniture (desks and working surfaces)

  • Glass

  • Doors and door jambs

  • Walls and partitions

  • Overall appearance

  • Periodic items completed to schedule

Building exterior

  • Inspected building exterior location

  • Entries and exits (including paved areas)

  • External glass (including shop fronts)

  • Light diffusers, covers, exit lights

  • Balustrades, hand rails, awnings

  • Wall and column surfaces

  • Cobwebs

  • Graffiti

  • Signage and directory boards

  • Overall appearance

  • Periodic items completed to schedule

Car parks, garden beds

  • Inspected car park and grounds location

  • Rubbish removed

  • Entry points and foyers

  • Drains and gutters cleared

  • Kerbs

  • Swept

  • Seating

  • Fittings

  • Overall appearance

  • Periodic items completed to schedule

Building interior

  • Inspected building interior location

  • Floor surfaces

  • Skirtings and edges

  • Walls

  • Ceilings

  • Internal columns

  • Light fittings and power points

  • Glass surfaces

  • Planters

  • Furniture

  • ATMs, public phones, vending machines

  • Shop fronts

  • Rubbish bins

  • Escalators, travelators and lifts

  • Internal directories

  • Kiddy rides

  • Vents, inlets and outlets

  • Overall appearance

  • Periodic items completed to schedule

Food courts

  • Inspected food court location

  • Floors clean and free of waste

  • Tables and chairs clean and free of litter

  • Chairs neatly placed at tables

  • Children's highchairs clean

  • Overall appearance

  • Periodic items completed to schedule

Public toilets - male

  • Inspected male toilets location

  • Benches/vanities clean

  • Toilet bowls

  • Urinals

  • Rubbish bins

  • Surfaces (including tops of cubicles)

  • Mirrors

  • Hand basins

  • Stainless steel fittings

  • Floor drains

  • Dryers and dispensers

  • Graffiti

  • Floor surfaces and floor mats

  • Light switches

  • Light diffusers and covers

  • Doors and kick plates

  • Walls

  • Toilet requisite supply level

  • Vents

  • Overall appearance

  • Periodic items completed to schedule

Public toilets - female

  • Inspected female toilets location

  • Benches/vanities clean

  • Toilet bowls

  • Rubbish bins

  • Surfaces (including tops of cubicles)

  • Mirrors

  • Hand basins

  • Stainless steel fittings

  • Floor drains

  • Dryers and dispensers

  • Graffiti

  • Floor surfaces and floor mats

  • Light switches

  • Light diffusers and covers

  • Doors and kick plates

  • Walls

  • Toilet requisite supply level

  • Vents

  • Overall appearance

  • Periodic items completed to schedule

Public toilets - parents room

  • Inspected parents room location

  • Benches/vanities clean

  • Furniture (chairs etc)

  • Change tables

  • Toilet bowls

  • Rubbish bins

  • Surfaces (including tops of cubicles)

  • Mirrors

  • Hand basins

  • Stainless steel fittings

  • Floor drains

  • Dryers and dispensers

  • Graffiti

  • Floor surfaces and floor mats

  • Light switches

  • Light diffusers and covers

  • Doors and kick plates

  • Walls

  • Toilet requisite supply level

  • Vents

  • Overall appearance

  • Periodic items completed to schedule

Public toilets - disabled

  • Inspected disabled toilet location

  • Benches/vanities clean

  • Toilet bowls

  • Rubbish bins

  • Surfaces (including tops of cubicles)

  • Mirrors

  • Hand basins

  • Stainless steel fittings

  • Floor drains

  • Dryers and dispensers

  • Graffiti

  • Floor surfaces and floor mats

  • Light switches

  • Light diffusers and covers

  • Doors and kick plates

  • Walls

  • Toilet requisite supply level

  • Vents

  • Overall appearance

  • Periodic items completed to schedule

Staff toilets

  • Inspected staff toilet location

  • Benches/vanities clean

  • Toilet bowls

  • Urinals

  • Rubbish bins

  • Surfaces (including tops of cubicles)

  • Mirrors

  • Hand basins

  • Stainless steel fittings

  • Floor drains

  • Dryers and dispensers

  • Graffiti

  • Floor surfaces and floor mats

  • Light switches

  • Light diffusers and covers

  • Doors and kick plates

  • Walls

  • Toilet requisite supply level

  • Vents

  • Overall appearance

  • Periodic items completed to schedule

Service corridors, fire escapes, service cupboards

  • Inspected service corridor location

  • Doors

  • Walls

  • Ceiling

  • Paintwork

  • Fire cupboards

  • Hand rails

  • Rubbish

  • Light fittings

  • Stairs and risers

  • Overall appearance

Loading docks, rubbish bin rooms

  • Inspected loading dock location

  • Loading/unloading area

  • Rubbish and bin rooms

  • Roller shutters and doors

  • Overall appearance

Cleaners room

  • Inspected cleaners room location

  • Neat and tidy

  • Chemicals stored correctly

  • Testing and tagging register up to date

  • MSDS in place

  • Spill kits in place

  • Overall appearance

Customer service

  • Staff demonstrate strong customer/client focus

  • Staff are well dressed and groomed

  • Staff courtesy

  • Staff adherence to code of conduct

  • Communications with customers and centre management

General issues

  • Have any workplace health and safety issues been brought to your attention since last inspection

  • Have any industrial relations issues been raised by your staff or the unions since last inspection

  • General comments and discussions

Assessors signatures

  • Property Manager or authorized representative

  • Contractors representative

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. Any ratings or scores displayed in our Public Library have not been verified by SafetyCulture for accuracy. Users of our platform may provide a rating or score that is incorrect or misleading. You should independently determine whether the template is suitable for your circumstances. You can use our Public Library to search based on criteria such as industry and subject matter. Search results are based on their relevance to your search and other criteria. We may feature checklists based on subject matters we think may be of interest to our customers.