Audit

Inspection report requirements and metrics

Cleaning inspection shall be performed once per week by the property manager (or authorized representative) and the contractor representative.

Key:

Good = 10 points
Fair = 5 points
Poor = 0 points

Yes = 10 points
No = 0 points
NA = 10 points

Centre management

Tea preparation area/kitchenette

Rubbish bins

Floor surfaces and floor mats

Light switches

Window sills, ledges and skirting

Furniture (desks and working surfaces)

Glass

Doors and door jambs

Walls and partitions

Overall appearance

Periodic items completed to schedule

Building exterior

Inspected building exterior location

Entries and exits (including paved areas)

External glass (including shop fronts)

Light diffusers, covers, exit lights

Balustrades, hand rails, awnings

Wall and column surfaces

Cobwebs

Graffiti

Signage and directory boards

Overall appearance

Periodic items completed to schedule

Car parks, garden beds

Inspected car park and grounds location

Rubbish removed

Entry points and foyers

Drains and gutters cleared

Kerbs

Swept

Seating

Fittings

Overall appearance

Periodic items completed to schedule

Building interior

Inspected building interior location

Floor surfaces

Skirtings and edges

Walls

Ceilings

Internal columns

Light fittings and power points

Glass surfaces

Planters

Furniture

ATMs, public phones, vending machines

Shop fronts

Rubbish bins

Escalators, travelators and lifts

Internal directories

Kiddy rides

Vents, inlets and outlets

Overall appearance

Periodic items completed to schedule

Food courts

Inspected food court location

Floors clean and free of waste

Tables and chairs clean and free of litter

Chairs neatly placed at tables

Children's highchairs clean

Overall appearance

Periodic items completed to schedule

Public toilets - male

Inspected male toilets location

Benches/vanities clean

Toilet bowls

Urinals

Rubbish bins

Surfaces (including tops of cubicles)

Mirrors

Hand basins

Stainless steel fittings

Floor drains

Dryers and dispensers

Graffiti

Floor surfaces and floor mats

Light switches

Light diffusers and covers

Doors and kick plates

Walls

Toilet requisite supply level

Vents

Overall appearance

Periodic items completed to schedule

Public toilets - female

Inspected female toilets location

Benches/vanities clean

Toilet bowls

Rubbish bins

Surfaces (including tops of cubicles)

Mirrors

Hand basins

Stainless steel fittings

Floor drains

Dryers and dispensers

Graffiti

Floor surfaces and floor mats

Light switches

Light diffusers and covers

Doors and kick plates

Walls

Toilet requisite supply level

Vents

Overall appearance

Periodic items completed to schedule

Public toilets - parents room

Inspected parents room location

Benches/vanities clean

Furniture (chairs etc)

Change tables

Toilet bowls

Rubbish bins

Surfaces (including tops of cubicles)

Mirrors

Hand basins

Stainless steel fittings

Floor drains

Dryers and dispensers

Graffiti

Floor surfaces and floor mats

Light switches

Light diffusers and covers

Doors and kick plates

Walls

Toilet requisite supply level

Vents

Overall appearance

Periodic items completed to schedule

Public toilets - disabled

Inspected disabled toilet location

Benches/vanities clean

Toilet bowls

Rubbish bins

Surfaces (including tops of cubicles)

Mirrors

Hand basins

Stainless steel fittings

Floor drains

Dryers and dispensers

Graffiti

Floor surfaces and floor mats

Light switches

Light diffusers and covers

Doors and kick plates

Walls

Toilet requisite supply level

Vents

Overall appearance

Periodic items completed to schedule

Staff toilets

Inspected staff toilet location

Benches/vanities clean

Toilet bowls

Urinals

Rubbish bins

Surfaces (including tops of cubicles)

Mirrors

Hand basins

Stainless steel fittings

Floor drains

Dryers and dispensers

Graffiti

Floor surfaces and floor mats

Light switches

Light diffusers and covers

Doors and kick plates

Walls

Toilet requisite supply level

Vents

Overall appearance

Periodic items completed to schedule

Service corridors, fire escapes, service cupboards

Inspected service corridor location

Doors

Walls

Ceiling

Paintwork

Fire cupboards

Hand rails

Rubbish

Light fittings

Stairs and risers

Overall appearance

Loading docks, rubbish bin rooms

Inspected loading dock location

Loading/unloading area

Rubbish and bin rooms

Roller shutters and doors

Overall appearance

Cleaners room

Inspected cleaners room location

Neat and tidy

Chemicals stored correctly

Testing and tagging register up to date

MSDS in place

Spill kits in place

Overall appearance

Customer service

Staff demonstrate strong customer/client focus

Staff are well dressed and groomed

Staff courtesy

Staff adherence to code of conduct

Communications with customers and centre management

General issues

Have any workplace health and safety issues been brought to your attention since last inspection

Have any industrial relations issues been raised by your staff or the unions since last inspection

General comments and discussions

Assessors signatures
Property Manager or authorized representative
Contractors representative
Please note that this checklist is a hypothetical example and provides basic information only. It is not intended to take the place of, among other things, workplace, health and safety advice; medical advice, diagnosis, or treatment; or other applicable laws. You should also seek your own professional advice to determine if the use of such checklist is permissible in your workplace or jurisdiction.