Involve stakeholders

Determine the audit topic

Plan the delivery of audit fieldwork

Identify evidence-based standard

Specify audit criteria or measurable statements of what should be happening

Set targets or expected performance levels

Agree on acceptable exceptions (if appropriate)

Carry out a short pilot of the data collection method

Collect accurate, timely, and representative data

Analyze data

Draw conclusions

Present results to department/division

Share audit report

Review areas for improvement and agree on priorities for action

Identify appropriate interventions

Develop quality improvement plan (if required)

Identify persons responsible for each task/action and a reasonable timescale for completion

Determine how and when progress will be measured

Ensure that change is supported by those with the necessary authority to effect such change

Monitor implementation of changes

Report on the progress of implementation as required

Re-audit to ensure changes have improved practice and decide if further audit procedures are required