Information
Personnel Section
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Employee Name
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Employee Status
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Prepared By
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Observation Date / Start Time:
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Reason for CMO
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Details
Skill in Methods
Method Grades
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Below = unsure, fumbles, hesitations (loses time)
Meet = steady, proficient, average (neither gains or loses time)
Exceed = safe, confident, quick, smooth (gains time)
Not observed = activity not observed
Method Steps & Safety Elements
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Did the associate pick all full pallets safely?
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Has the associate checked pallet label is correct full pallet to be picked?
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Did the associate check the full pallet quantities are the same as ordered?
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Did the associate pick the part pallets safely?
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Have the part pallet picks been returned to racking or appropriate areas?
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Did the associate let down the replenishments safely?
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Were the replenishments checked to be the correct pallets and quantities?
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Did the associate pick correct quantities from pick bins?
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During the entire order, did the associate use proper carton handling techniques?
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Have the pallets and cartons been stacked in good order?
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Did the associate cross off completed picks from the order?
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Is the completed order wrapped?
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Did associate stage the order in appropriate area?
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Is the order labelled correctly?
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Is the number of pallets and other information completed on picking docket?
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Has the order been written up on outbound manifest?
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Has the completed picking docket been placed in tray?
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Stop Time:
Safety Engagement
Safety Engagement
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Safety Engagement Details
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Details / Comments
Perfomance
Performance
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Skill in methods
Below = unsure, fumbles, hesitations (loses time)
Meet = steady, proficient, average (neither gains or loses time)
Exceed = safe, confident, quick, smooth (gains time) -
Skills in methods
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Effort Characteristics:
Below = slow, not best effort, slow motion
Meet = steady, enthusiastic, average
Exceed = fast, focused, sometimes too much -
Effort Level
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Utilization Characteristics:
Below = does not try to avoid delay, exceeds delay allowances, stops working to talk
Meet = minimizes delay by following the methods, continues working while talking, sometimes successful at avoiding delay
Exceed = eliminates delay by eliminating motion, always works - never talks, always successful at avoiding delay -
Time Utilization
Coachable Moment
Review Coachable Behavior with associate
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5-Step Coaching Model
1) Convey Positive Intent
2) Describe behavior and actions observed
3) State impact of desired coachable behavior(s)
4) Ask associate to respond
5) Focus discussion on solution -
Was a coachable moment observed
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Coachable moment details
Employee ideas or suggestions
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Has the employee got any ideas or suggestions for improvements to the site or the business
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Please provide comments
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Associate Signature:
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Supervisor Signature:
