CN Financial Audit Fast Track

• Store

• Conducted on

  Date

• Prepared by

• MOD

Key holder Security

• Does the manager on duty have keys on their person? Not left unattended in office, drawers etc. MUST be on person.

  Yes

  No

• Is the manager on duty the only person accessing the safe?

  Yes

  No

• Are the EPOS till keys in a signed bag sealed tamper proof bag?

  Yes

  No

• Is the key holder list in the safe and up to date? All keys tagged? Manager Drop safe key signed for?

  Yes

  No

• Is the CHUBB key holder list up to date? Does each key holder have their own specific alarm code?

  Yes

  No

EPOS System & Codes

• Are all staff on shift and serving using their own specific till code and using allocated till?

  Yes

  No

• Have any till issues been reported? E.g. Stocking drawer, faulty credit card machine?

  Yes

  No

• Are temporary till codes issued to one staff member at a time? Codes requested for new staff?

  Yes

  No

Till and Safe Checks

• Has all cash been counted and entered on Symphony

  Yes

  No

• Have any variances to the cash been reported to the Area Manager and clearly marked comments on the DBSS

  Yes

  No

• Is the safe float total correct to that issued to the store? Spot check 2x £1 coin an 3c silver bags and ensure they are correct.

  Yes

  No

• Is the handover procedure being followed correctly?

  Yes

  No

Cash Tender

• Are £20 & £50 notes placed under tray? £50 notes checked and receipt printed and signed? Forgery pens in use?

  Yes

  No

• Are cash, credit card receipts and vouchers secure? Check for loose money in the office, bar and storage.

  Yes

  No

• Is change only given as part of a genuine transaction?

  Yes

  No

Loyalty & Discount Procedures

• Are the Caffè Nero loyalty procedures understood and followed? Check staff understanding against poster.

  Yes

  No

• Check each card has been voided (torn) and correct receipt attached. Imputed correctly on the till and at the time of acceptance?

  Yes

  No

• Are staff discounts procedures being followed correctly?

  Yes

  No

• Are promotional discounts completed correctly? Only given where applicable.

  Yes

  No

• Is the loyalty poster in a prominent position in the office?

  Yes

  No

Banking and ICE Procedures

• Is the banking book and stub completed correctly? (2 signatures,

  Yes

  No

• Is all banking deposited on the drop safe?

  Yes

  No

• Are the ICE banking rules poster displayed in the office?

  Yes

  No

• Does the store have a suitable supply of banking books, Nero cash bags, uplift bags and voucher envelopes?

  Yes

  No

• Has the ICE collection happened check dual signature on yellow deposit slip.

  Yes

  No

Store Security

• Are all staff areas secure? Where stockrooms have their own door, this must be locked when unattended.

  Yes

  No

• Is the office door secured and locked during cashing up/uplifts and ICE collection?

  Yes

  No

• Is the store laptop secure? Locked down in office or stored in safe?

  Yes

  No

• Are digo-locks changed in line with CN policy

  Yes

  No

CCTV

• Is the CCTV in working order with cameras fully focused and recording? Is the unit secured and locked? (Key must be in safe)

  Yes

  No

• Is the time and date correct ( within 5 minutes or actual time)

  Yes

  No

• Is the CCTV Nero policy available?

  Yes

  No

Cash and Safe Reconciliation

• EPOS till keys bag number:

• CCTV Key bag number

• Loyalty Stamps Total

• Please take a picture of the safe and till check

  Media

• MOD signature:

  Drawing