Title Page
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Conducted on
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Prepared by
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Location
Food Safety
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Hand washing is correctly completed when needed and by all staff members at all times
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Hot water is available
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All products are in date with a fully complete label (product name, open date, discard date, initials)
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All kitchen staff have food safety training certificate
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Previous three months of food safety records are available
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Daily temperature checks completed and accurate, any issues are actioned accordingly
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Probe and probe wipes are available
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All fridge temperatures are between 1 - 5 degrees
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All freezer temperatures are less than -18 degrees
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Sanitizer is available and in use
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Cross contamination isn’t observed
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Chemicals have a designated, labelled storage area. Chemicals are all labelled correctly and not stored next to food.
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Any pest control issues raised by pest control/EHO have been actioned and completed
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Staff are aware of allergen information and communicate customer information to kitchen when needed
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Ice handling procedures are followed
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Only approved suppliers are used
Cleanliness
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External floor, tables, chairs, foliage, windows and signage are all clean and in good working order
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Internal floors, tables, chairs, cutlery (polished), menus, and fixings all clean and well maintained
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Customer toilets clean and stocked, floors, sink, taps, mirrors clean and hand soap available
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Staff toilets, floors, sink, taps, mirrors clean and hand soap available
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All Kitchen floors, walls, fridges (including seals) and equipment cleaned and in good repair
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All BOH areas including office, stock rooms and changing rooms clean and in good repair
Service
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Customers are warmly greeted within 30seconds of arrival
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Only relevant menus are displayed at the tables
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Staff have a good knowledge of menu
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Staff upsell to customers offering add-ons
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Front of house react to kitchen bell within 30 seconds
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Res diary in use 100% compliance
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Manager in charge reacts to any issues on shift in the correct manner and resolves them ASAP
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Customer menu requests are honoured where possible
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All lights are in working order including signage
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Music is on
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Customer wait for starters from ordering is no more than 10 minutes
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Customer wait for mains is no more than 15 minutes from ordering or “mains away”
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Customer wait for desserts is no more than 10 minutes from ordering
Quality
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All menu products built to spec
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All menu products are available
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Products are not half built and left to stand for longer than one minute.
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All stock is rotated correctly and FIFO is in use
Shift control
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Positioning guide in use and up to date at all times
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Daily Sales targets displayed
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Team brief at start of shift completed with all staff members
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Daily job list in use and communicated to staff
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Shift is rush ready for peak periods
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All kitchen staff wearing correct, clean uniform with correct footwear, hair covered and a beard snood in place if necessary
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All front of house staff wearing correct, clean and ironed uniform
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Action plan from previous audit available