Compliance Checklist Dub Airport

1. Is the tenant compliant with street pricing policy, “Loop Price Promise”?<br><br><br>

2. Are Operating hours respected?<br><br><br><br>

3. Are deliveries made and handled according to Masterlink policy?<br><br><br>

4. Is there a queue management system in place?<br><br><br><br>

5. Is there no merchandise displayed outside the demise or in the buffer zones?<br><br><br>

6. Are premises and surrounding areas free from offending odours?<br><br><br>

7. Are signage and Point of Sale to a professional standard?<br><br><br><br>

8. Does the store adhere to the cleaning programme?<br><br><br><br>

9. Are the guidelines set out for waste management followed?<br><br><br>

10. Is music not too loud, not audible from outside and doesn’t interfere with communications?<br><br><br>

11. Are complaints responded and refunds (when necessary) issued in a timely manner?<br><br> <br>

<br><br>12. Are the major and most tradable currencies accepted and the exchange rate displayed at the till?<br><br><br>

13. Are major credit card accepted?<br><br><br><br>

14. Are the emergency evacuation procedures correctly displayed?<br><br><br>

15. Are exit signs illuminated and in a working order?<br><br><br><br>

16. Are fire extinguishers tagged with current inspection?<br><br><br> <br>

17. Are store managers available 24/7 for emergencies and issues?<br><br><br>

18. Are staffing levels sufficient to fully service and meet customers’ needs?<br><br> <br>

19. Do staff member attend trainings (health and safety, customer service, and hygiene)?<br><br> <br>

20. Is store merchandising authentic and in brand new conditions?<br><br><br>

21. Are exterior and interior signage properly illuminated and all lighting fixtures in working order?<br><br><br>

22. Do Staff members have product and offer knowledge?<br><br><br><br>

23. Do Staff members have airport knowledge?<br><br><br><br>

24. Is a staff member present in the store at all times?<br><br><br><br>

25. Is the reporting completed according to the agreement and submitted in a timely manner?<br><br><br>