General details

  • Contractors name

  • Address

  • Telephone no.

  • Email address

  • Divisions of / associated companies

  • Contractors to (current clients)

  • Scope of work for BA

  • Is the contracted organisation approved for the scope of work?
    (Part 145 approval certificate EASA Form 3 and MOE review)

  • Is the 145 approval confirmed as current on the CAA/EASA listing?

  • Does the BA approved contractor listing accurately reflect the approved organisation details?


  • Management organisation as detailed in MOE

  • Name of Part 145 Accountable Manager

  • E-mail address

  • Telephone number

  • Has the accountable manager been approved by the competent authority?

  • Does the contractor have a management system to ensure that all required maintenance is carried out under the control of an accountable manager?

  • Organisation structure (if available)

  • Quality staff

  • Name of Quality Manager

  • E-mail address

  • Telephone number

  • Has the QM been approved by the competent authority as a Form 4 position?

  • Experience

  • Does the QM report directly to the AM and I the Quality department independent of production?

  • Assistant Quality Manager (if appropriate)

  • Experience

  • Total QA staff

  • Approval status

  • Current approvals

  • Approval numbers

  • Production staff

  • Total number of production staff

  • Total certifying staff

  • Total number of contracted staff employed by the contractor (if applicable)

  • Is the 50% rule of contracted vs permanent staff on any one shift met?

  • Does the contractor have sufficient number of qualified staff in order to meet the demands that will be placed upon it?

  • Has the organisation 145 approval been audited by the competent authority in the past two years?

  • Have the audit findings been investigated to determine root cause and preventive actions have been implemented?

  • Is there a quality audit plan that ensures that all aspects of part 145 compliance are sampled every 12 months?

  • Does the audit plan include product sample of each product line under the approval?

  • Have audits been conducted to plan?

  • Have the audit findings been investigated to determine root cause and preventive actions have been implemented?

M.A.708 Audit checklist


  • M.1 How will the organisation ensure all mods and repairs are approved by the CAMO?

  • M.2 Is all maintenance carried out iaw the approved maintenance programme and how is this ensured?

  • M.3 Will the contracted organisation have a list of applicable ADs supplied by BA?

  • M.5 Does the contracted maintenance organisation have a defect reporting procedure and does it include rectification? Is it followed?

  • M.6 How is the maintenance required clearly communicated to the contracted organisation?

  • M.7 Does any work order or work scope include replacement of Service Life Limited parts, application of AD and component inspection?

  • M.8 how will all continuing airworthiness records be updated and sent back to BA for management and archiving?

  • M.9 Does the contracted maintenance organisation have a written maintenance contract in place? If not are there work orders in place?

Appendix XI to AMC M.A.708(c)

  • Sample compliance to Appendix XI

  • M.AMC.2.1 Scope of work
    Is the type of maintenance including engine type specified?

  • M.AMC.2.2 Locations identified for performance of maintenance/certificates held
    Are the locations where the maintenance is performed specified?

  • M.AMC.2.3 Subcontracting
    Does the contract specify the conditions for sub-contracting tasks to a third party (approved or not)?
    Has any sub-contracting been approved by BA if required?
    Have audit reports of sub-contractors been provided to BA?

  • M.AMC.2.4 Maintenance programmes
    Is the AMP/EMP under which maintenance is performed specified?

  • M.AMC.2.5 Quality monitoring
    Does the contract specify provision of auditing by BA?
    Does the contract specify how findings are addressed?

  • M.AMC.2.6 Competent authority involvement
    Is the competent authority responsible for oversight specified?
    Does the contract specify the provision for competent authority access to the maintenance organisation?

  • M.AMC.2.7 Maintenance data
    Is the maintenance data required specified?
    How is it made available and kept current?

  • M.AMC.2.8 incoming conditions
    How is the delivery state of components communicated to the contracted organisation?
    How is the maintenance tasks required agreed between BA and supplier?

  • M.AMC.2.9 ADs and SBs/mods
    Is the info provided by BA specified in support of requirements to embody AD/SB's?
    Is the info required from the MO in return to ensure configuration control specified?

  • M.AMC.2.10 Hours and cycles control
    Are the requirements to provide hours and cycles specified?

  • M.AMC.2.11 Service life-limited components
    Does the contract specify if BA should provide the status of LLP's to the MO?
    Is the info required by BA to control LLP specified?

  • M.AMC.2.12 Supply of parts
    Does the contract specify who is responsible for providing what material or components?
    Is the responsibility for acceptance (approved/standard) clearly stated as the MO?

  • M.AMC.2.13 Pooled parts at line stations - N/A to engine MO

  • M.AMC.2.14 Scheduled maintenance
    Is support documentation (work pack, component removal list, mods etc) to be provided to the MO specified?
    Is deferred work agreed with BA?

  • M.AMC.2.15 Unscheduled maintenance / defect rectification
    Is the level to which the MO may rectify a defect without referring to BA specified?
    Is the process of approval of repairs specified?
    Is deferment of defect rectification communicated to BA?

  • M.AMC.2.16 Deferred tasks - NA to engine MO unless on wing
    Deferment of maintenance IAW MEL and liaison with BA Pt M.

  • M.AMC.2.17 Deviation from the maintenance schedule
    Is the support the MO may provide to substantiate a deviation of the AMP by BA CAMO specified?

  • M.AMC.2.18 Test flight - NA to engine MO

  • M.AMC.2.19 Engine bench test.
    Is the acceptability criteria for engine test specified?
    Is BA representative witness specified?

  • M.AMC.2.20 Release to service documentation.
    Are the support forms to be used for release to service specified?
    Is the documentation required by BA CAMO specified?

  • M.AMC.2.21 Maintenance record keeping.
    Are records required by Pt M subpart C sub-contracted to the MO?
    If so has an audit been conducted by BA CAMO?

  • M.AMC.2.22 Exchange of information.
    Is the info exchange specified detailing what, when, frequency, how, from who to who?

  • M.AMC.2.23 Meetings.
    Are meetings specified and held?
    Contract review / Workscope planning / Technical / Quality / Reliability

145 Audit checklist (as applicable)

  • Component Maintenance contractor audit (process and site audit)

1. Facilities (EASA 145.A25) / Production Planning (EASA 145.A.47 a)

  • 1.1 Facilities available and large enough for planned scope of work

  • 1.2 Specialized workshops and bays segregated as appropriate

  • 1.3 Office accommodation available for tech records, planning and tech publications

  • 1.4 For work carried out in the open, protective cover for adverse weather conditions and adequate lighting should be provided

  • 1.5 Temperature, noise and lighting in hangar facilities

  • 1.6 Dust and contamination (sealed floors to minimise dust and provide non-slip surface even when unavoidably wet)

  • 1.7 Each workshop provided with all necessary equipment and technical publications appropriate to the tasks performed in that workshop

  • 1.8 Bonded stores of adequate size to scope of work

2. Personnel (EASA 145.A.30) / *Production Planning (EASA 145.A.47 a and b)

  • 2.1 Management responsibilities defined & understood

  • 2.2 Staff responsibilities defined & understood

  • 2.3 Sufficient staff to manage tasks at all levels/man hour plans

  • 2.4 Qualification & Experience of staff appropriate to job functions

  • 2.5 Control of competence of personnel, including human factors*

  • 2.6 Awareness of spares classed as Restricted Articles / Dangerous Goods

  • 2.7 Awareness of EWIS and CDCCL

  • 2.6 Awareness of spares classed as Restricted Articles / Dangerous Goods

3. Certifying Staff (EASA 145.A.35)

  • 3.1 Certifying staff have adequate understanding of their certification privileges

  • 3.2 Certifying and support staff have 6 months in a two year period actual maintenance experience of the product

  • 3.3 Does the contractor have a Continuation Training programme including human factors training?

  • 3.4 Certification authorisation scope and limitations clearly defined

  • 3.5 The organisation maintains a record of all certifying and support staff

4. Equipment, Tools and Material (EASA 145.A.40) / Production Planning (EASA 145.A.47 a)

  • 4.1 Demonstrate that sufficient & available tools/equipment are held or can be obtained in a reasonable period of time to perform all base maintenance tasks

  • 4.2 Tool and equipment control

  • 4.3 Tool and equipment calibration including test equipment (interval, records etc.)

  • 4.4 Personal tool control

  • 4.5 Procedure for use of alternative tooling

5. Components (EASA 145.A.42)

  • 5.1 Component identification, batch control and traceability back to approved sources

  • 5.2 Shelf life control

  • 5.3 Handling/Protection/Packaging of components (including ESD)

  • 5.4 Availability and control of raw materials for scope of work

  • 5.5 Goods in receipting process

  • 5.6 Stores inspection process including quarantine

  • 5.7 Segregation of Serviceable and U/S parts

  • 5.8 Identification and storage of Dangerous Goods/Restricted Articles

  • 5.9 Scrapping process

  • 5.10 Component storage conditions

6. Maintenance Data (EASA 145.A.45) / *Production Planning (EASA 145.A.47 a)

  • 6.1 Availability of applicable current maintenance data including maintenance schedules, maintenance manuals, service bulletins, mandatory inspections/modifications, ADs.

  • 6.2 Control of Maintenance Data (up to date and regularly reviewed)

  • 6.3 Process for transcribing maintenance data into production task cards including evaluation of manufacturer's service information

  • 6.4 Trace of Approved Data to source (Doc Control).

  • 6.5 Sample processes used by contractor to comply with BA Engineering standards

7. Certification of Maintenance (EASA 145.A.50) / *Production Planning ( EASA 145.A.47 e)

  • 7.1 Interview certifying staff

  • 7.2 All require scheduled maintenance, mandatory inspections, modifications, significant manufacturers recommendations and defect rectification are carried out

  • 7.3 Any incomplete maintenance work identified

  • 7.4 CRS - Form 1, C of C etc completed correctly

  • 7.5 Shift work handovers*

  • 7.6 Inspection stamp legibility

  • 7.7 Defects control (Aircraft D3 ADDs and D7 notifications)

  • 7.8 Duplicate Inspections

8. Maintenance Records (EASA 145.A.55)

  • 8.1 All work recorded in a complete and up-to-date manner

  • 8.2 Copy of CRS included

  • 8.3 Records complete, including sub contractors release documents

  • 8.4 Storage of records

  • 8.5 Records Retention period

9. Occurrence Reporting (EASA 145.A.60)

  • 9.1 Ensure contractor's mandatory occurrence procedure complies with 376/2014 and 2015/1018

  • 9.2 Sample occurrence reports raised by contractor

  • 9.3 Does sampled production staff know how and when to raise an occurrence report?

10. Maintenance Procedures (EASA 145.A.65)

  • 10.1 Review contractor's audit programme (including audits of products undergoing maintenance)

  • 10.2 Quality staff's duties are clearly defined

  • 10.3 Register of all Quality staff held by contractor detailing experience and training

  • 10.4 All audits are recorded and any findings raised to heads of departments for corrective action to be taken

  • 10.5 All findings have a feedback process for Quality staff to confirm corrective action has been taken

  • 10.6 Approval, control and monitoring of Sub-Contracted maintenance providers

12. MOE (EASA 145.A.70)

  • 12.1 Facilities accurately described

  • 12.2 Scope of work accurately described

13. Performance of Maintenance (EASA 145.A.48)

  • 13.1 Are there procedures for critical maintenance tasks and are they followed?

  • 13.2 Does the contracted organisation have procedures to prevent multiple errors during maintenance or repeating errors in identical maintenance tasks? Are they followed?

Adhoc questions

Adhoc questions / auditor's reminders

  • Create

  • Adhoc.
  • Adhoc question/note

  • Compliant?

Auditor's Sign off


  • Review the last 12 months of eBASIS GOR and ASR events attributed to contracted MO at fault.

  • Record the number of risk B GOR and ASR's.

  • Record the number of risk C GOR and ASR's.

  • Record the number of risk D GOR and ASR's.

  • Record the number of risk E GOR and ASR's.

  • Contracted supplier risk register updated?


  • What is the risk score (record the score number and select the band)?

Auditor sign off


    I hereby confirm that the contracted MO has been sampled for compliance to the requirements of British Airways, EASA Part M and EASA Part 145 and that all findings are recorded in CAMS and the risk register updated.

    All applicable non-conformances identified have been raised and distributed to PART 145 or PART M departmental management (as applicable).

  • Print and sign

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