CONVERSE STORES CHECK LIST_Yasser112020

Is the window sign and window lighting clean and lit and the outdoor clean?

Is the window (mannequins, products, hardware, floor, and podium) clean and well displayed according to V.M guidelines? (Please include some pictures to show the window)

Is window campaign/promotion stand cleaned and well displayed using correct retail tools?

Is the shop floor/hardware clean?

Is the music at a good volume level?

Are all light bulbs/ security gates operating well?

Is the shop well maintained (hardware, walls etc.)?

Does shop has all required hardware?

Is the cash desk/cupboard and the area around clean and well organized inside out?

Is cash system functioning properly and are all cash materials available?

Are customer’s reservations and defects well organized with correct documents?

Is shop display according to photos sent/V.M guidelines?

Is the campaign table well displayed? Please include some pictures to show the table?

Are all signs/stands well displayed and in the correct place? Please include some pictures to show the table ?

Are products well displayed to optimize sales?

Are all products priced correctly?

Are security tags on all displayed products?

Is the fitting room clean and all hardware and floor clean/well maintained?

Is the stockroom clean and organized? Please include some pictures to show the standard of stock room?

Are all families should be separated and SKUs placed from smallest to biggest ?

Are stock room shelves well numbered with stickers? Does the shop have the correct stock levels in NOOS? |If not please advise action taken ?

Are there enough stock from all retail materials? (Bags, hangers, stands etc.) ?

Are all employees wearing the appropriate uniform?

Do employees have good product knowledge/selling skills and are using them during selling process?

Are employees aware of the shop targets, KPI’s and their competitive advantage?

Are new staff well trained and are using product knowledge/selling skills during selling process?

Are there enough employees on the shop floor per shift?

Is Store Manager / Assistant attendance appropriate and is available at shop during visit? If not please state why?

Are product knowledge/selling skills being taught, couched and followed up to old and new staff?

Is Target printed in stock room and target and KPIs followed up?

Are brief meetings held in the beginning of each shift?

Is Manager/Assistant well aware of competition’s info and has communicated it to staff?

Is the check list filled correctly?