Information
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Audit Title
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Conducted on
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Prepared by
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Ratings - UP - 50% or less PIR - 51% to 70% EFP - 71% to 80% HP - 81% to 90% EXP - 91% to 100%
Car park
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Gardens tidy
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Car park and garden litter free
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Bins emptied and clean
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Is exterior of building graffiti/damage free?
Entrance
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Window posters tidy and current including EAS gates<br><br>
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Floral presentation / impact
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Mailers and newspapers available
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Entry impact? Do we have the right product at entry and are they well presented
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Trolleys and baskets available for customers
Produce
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How many customer gaps
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MBTs and ends with good impact and right place for customer.
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Bulk Foods standards / availability?
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Quality check - would I buy it test and one crate rule
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Cleaning up to standard
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All product ticketed including adhocs
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Overall department presentation standards
Bakery
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How many customer gaps?<br>
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Cake range and quality for time of day<br>
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Bread range and quality for time of day<br>
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MBTs impact and right product?<br>
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Cleaning up to standards
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All product ticketed including adhocs
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Overall department presentation and standards
Deli
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How many customer gaps?
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How is the rosetting and cabinet presentation for impact?
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Quality check and would I buy it test
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Hot chickens available from 9am till 8pm
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Cleaning up to standards including glass
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Cheese bar and 5 tier(meats) cabinets stock weight and display standard
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All product ticketed including adhocs
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Overall department presentation, standards
Seafood
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How many customer gaps
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Presentation of hang sell unit
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Overall range and availability in serve over case
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Cleaning up to standards including glass
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All product ticketed including adhocs
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Overall department presentation
Meat
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How many customer gaps
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Quality check and would I buy it test
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Meat case filling no more than 2 high
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Retail freezer presentation and availability
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Cleaning up to standards
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All product ticketed including adhocs
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Pet food case presentation and availability
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Overall department presentation and standards
Perishables
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How many customer gaps?
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Milk case clean and empty milk crates removed
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Cleaning up to standards
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All product ticketed including adhocs
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Egg availability
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Overall department presentation standards
Long life
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Liquor - ends and off location standards/impact
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Liquor how many customer gaps
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Overall liquor presentation
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Long life ends and wings well presented
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Off locations and aisle stacks presentation make sense and tidy. Well ticketed
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Cleaning up to standards including kick plates
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Bread correct levels for time of day
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Grocery how many customer gaps?
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Clip strip programme maintained throughout
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Presentation Standards (face up/filling std)
Checkouts
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How do you rate the customer service?
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Front end stock levels, confectionary and newspapers etc....
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No queues at checkouts, no more than 3 in each lane except SCO
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General cleaning up to standard
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Drink fridges full?
Stockroom
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SMP in place
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No loose trolleys
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General cleaning up to standards
General
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Cafeteria standard?
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Are staff facilities clean and well maintained?
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Office areas tidy and clean?
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Uniform standards across the store?
Sign Off
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Duty Manager
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Area Manager