CP19 Floor Walk Template

• Store Manager Name:

CP19 Twin Towns/Floor Walk Check

• Select 1611 Middlesbrough 2157 Darlington 2259 North Shields Mega 2283 Workington 2298 Hartlepool 2282 Teeside Park Mega 2339 Durham 2364 Berwick upon Tweed 2397 Dumfries 2399 Sunderland 2402 Gateshead 2437 Newcastle Kingston Park 2811 Carlisle 2831 Gateshead 2857 Kendal 2864 Cramlington 2877 Newcastle 4838 Sunderland PCW 4874 PCW Newcastle KP

  • 1611 Middlesbrough
  • 2157 Darlington
  • 2259 North Shields Mega
  • 2283 Workington
  • 2298 Hartlepool
  • 2282 Teeside Park Mega
  • 2339 Durham
  • 2364 Berwick upon Tweed
  • 2397 Dumfries
  • 2399 Sunderland
  • 2402 Gateshead
  • 2437 Newcastle Kingston Park
  • 2811 Carlisle
  • 2831 Gateshead
  • 2857 Kendal
  • 2864 Cramlington
  • 2877 Newcastle
  • 4838 Sunderland PCW
  • 4874 PCW Newcastle KP

• Select date

  Date

• Manager Conducting the Review

Front Of Store - Bringing Life To Technology

• Is signage clean and lit with correct timings?

  Yes

  No

  N/A

• Are windows, remotes and poster fronts clean?

  Yes

  No

  N/A

• Are the A-frame posters correct to plan.

  Yes

  No

  N/A

• Is front of store exterior clean & litter free? (No rubbish, clutter free, no cigarette ends)

  Yes

  No

  N/A

• Is there theatre when entering the store?<br>

  Yes

  No

  N/A

• Is the Customer Champion in place?

  Yes

  No

  N/A

• Do all colleagues look professional (correct uniform, smart appearance, name badges)?

  Yes

  No

  N/A

Computing Department

• Carry out a GAP check, is there evidence of a robust replen plan with all stock out? (Check 3 gaps)

  Yes

  No

  N/A

• Are the current GEN Deals correct?

  Yes

  No

  N/A

• Are the basket deals priced individually and well stocked clearly promoting appropriate solutions?

  Yes

  No

  N/A

• Do all computing and tablet products have the current Demo running?

  Yes

  No

  N/A

• Is department merchandised to correct flow and Baseline Standards?

  Yes

  No

  N/A

• Is the department fully ticketed?

  Yes

  No

  N/A

• Are all products clean?

  Yes

  No

  N/A

• Is the area clutter free with clear messages and POS?

  Yes

  No

  N/A

• Has the security check been completed daily (check 3 random products)

  Yes

  No

  N/A

• Is the KNOWHOW POS correct & up to date?

  Yes

  No

  N/A

• Are there key attachments located within the department?

  Yes

  No

  N/A

• Are all products free from manufacturer pos?

  Yes

  No

  N/A

• Is Clearance highlighted and is it all out, in line with Visual Merchandising?

  Yes

  No

  N/A

• Is the eclipse terminal fully operational and free from clutter?

  Yes

  No

  N/A

Kitchen Appliances

• Carry out a GAP check, is there evidence of a robust replen plan with all stock out? (Check 3 gaps)

  Yes

  No

  N/A

• Is the take home today message up to date? (Check one category with SLR)

  Yes

  No

  N/A

• Are the GEN's correct to the latest promo plan?

  Yes

  No

  N/A

• Are all products clean, fingerprint and mark free?

  Yes

  No

  N/A

• Is department merchandised to Baseline Standards?

  Yes

  No

  N/A

• Is the correct KNOWHOW Delivery & Installation POS displayed?

  Yes

  No

  N/A

• Are all products ticketed with the correct storyboards and manufacturer headers attached?

  Yes

  No

  N/A

• Do all products have the correct manufacturer Energy Labels attached and are in good condition?

  Yes

  No

  N/A

• Are all products free from manufacturer pos?

  Yes

  No

  N/A

• Is Clearance highlighted and is it all out, in line with Visual Merchandising?

  Yes

  No

  N/A

• Is the eclipse terminal fully operational and free from clutter?

  Yes

  No

  N/A

Consumer Electronics

• Are the GEN's correct to the latest promo plan?

  Yes

  No

  N/A

• Are products demo ready?

  Yes

  No

  N/A

• Is department merchandised to Baseline Standards?

  Yes

  No

  N/A

• Are all products ticketed?

  Yes

  No

  N/A

• Are the departments shop-able, (fully replenished)?

  Yes

  No

  N/A

• Is the relevant KNOWHOW POS displayed?

  Yes

  No

  N/A

• Is Clearance highlighted and is it all out, in line with Visual Merchandising?

  Yes

  No

  N/A

• Is the eclipse terminal fully operational and free from clutter?

  Yes

  No

  N/A

Vision Department

• Are all TV's demo ready with the correct content?

  Yes

  No

  N/A

• Are the current Key Deals correct?

  Yes

  No

  N/A

• Is department merchandised to Baseline Standards?

  Yes

  No

  N/A

• Are the bulk stacks correct and in the relevant areas of the store?

  Yes

  No

  N/A

• Are the correct headers being used on promo and OEL tv's?

  Yes

  No

  N/A

• Is there a finger space gap between header and TV?

  Yes

  No

  N/A

• Are TV's wire managed?

  Yes

  No

  N/A

• Do all products have the correct manufacturer Energy Labels attached and are in good condition?

  Yes

  No

  N/A

• Are all products free from manufacturer pos?

  Yes

  No

  N/A

• Is the TV department fully ticketed?

  Yes

  No

  N/A

• Are the products in a straight line, level with each other and faced forward?

  Yes

  No

  N/A

• Is Clearance highlighted and is it all out, in line with Visual Merchandising?

  Yes

  No

  N/A

• Is the eclipse terminal fully operational and free from clutter?

  Yes

  No

  N/A

Knowhow Bar

• Is the desk area clean and clutter free?

  Yes

  No

  N/A

• Is the cupboard or secure area tidy?

  Yes

  No

  N/A

• Has the weekly KNOWHOW Bar Fit been completed? Is it displayed?

  Yes

  No

  N/A

• Is the cash desk eclipse terminals fully operational and free from clutter?

  Yes

  No

  N/A

• Do the Knowhow colleagues know their weekly / daily targets?

  Yes

  No

  N/A

• Are the current Knowhow bar posters correct?

  Yes

  No

  N/A

Business Centre

• Has the Business Advisor completed the weekly Business Fit document?

  Yes

  No

  N/A

• Do the team know the weekly Business Target?

  Yes

  No

  N/A

• Is the business area clear, clutter free, eclipse till working and looks professional?

  Yes

  No

  N/A

• Are the relevant leaflets available within the business department?

  Yes

  No

  N/A

Warehouse

• Have all deliveries been put away?

  Yes

  No

  N/A

• Is the warehouse clutter free and tidy?

  Yes

  No

  N/A

• Have all returns been checked, segmented & ready for return?

  Yes

  No

  N/A

Back of House

• Is the Customer Plan up to date?

  Yes

  No

  N/A

• Do colleagues know their weekly targets?

  Yes

  No

  N/A

• Has success been celebrated?

  Yes

  No

  N/A

• Are the colleague areas clean & tidy?

  Yes

  No

  N/A

• Is there sufficient tea and coffee making facilities?

  Yes

  No

  N/A

• Are the lockers in good repair and do all colleagues have access to them?

  Yes

  No

  N/A

• Are all the colleague files tidy and up to date?

  Yes

  No

  N/A

• Is the promo file in use and up to date?

  Yes

  No

  N/A

• Manager comments / next steps:

• Dept head sign off

  Sign

• Manager sign off

  Sign