CPW1222 Monthly Review

• Audit Title

• Document No.

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

General Information

• Employee Name:

• Store Number

• Uniform spot check

  Media

• Uniform comments

• Select date

  Date

Personal Objectives

• Ask these questions in relation to the objectives set in last review

• What areas do feel have been successful / have gone well for you ?

• What areas do you feel you need to improve in and develop further ?

• What will you do over the next month to improve in these areas ?

Customer

• Mth Tracker

  Media

Personal Performance

• WCSS Score / Number of personal responses

• Agreed next steps

People

• Attendance

Finance

• Notional margin vs target

• Notional margin vs target Feedback

• Geek Pen HT and LT

• Geek Pen HT and LT Feedback

• Accessory strike rate

• Accessory strike rate Feedback

• Fixed line sales

Operational efficiency

• CATI score

Vision

• TRUST Observations / Feedback

Comments

• Consultant comments

• Manager comments

• Next steps / Action needed

  Select Excellent performance no action needed Average performance self improvement only Under achieving Weekly review required Training needed Unacceptable performance PIP needed Conduct / Capability investigation needed

  • Excellent performance no action needed
  • Average performance self improvement only
  • Under achieving Weekly review required
  • Training needed
  • Unacceptable performance PIP needed
  • Conduct / Capability investigation needed

• Customer consultant

  Sign

• Line manager

  Sign