Were all tables clean and clutter free?
Were all drinks served to correct specification? If no please state the reason
Was your meal cooked to correct specification?
Were you served within two minutes of approaching bar?
Were you acknowledged before being served at the bar?
Did you get your order read back to you?
Were toilet checks up to date?
Is the POS up to date and the correct price?
Does the employee demonstrate a friendly welcoming approach to all customers at all times?
Did you receive a check back?
Was your food delivered within 10 minutes?
Objectives set? (Detail in notes)