Title Page

  • Conducted on

  • Prepared by

  • Location

General Order & Organization

General Order & Organization

  • Merchandise are arranged per category, season & style name

  • Standard labels are complete, visible & properly installed : Department Labels

  • Standard labels are complete, visible & properly installed : Color Coded Aging Chart

  • Standard labels are complete, visible & properly installed : Layer / Shelf numbers

  • Standard labels are complete, visible & properly installed : SKU Finder

  • Standard labels are complete, visible & properly installed : Colored Strips

  • Standard labels are complete, visible & properly installed : Bags / Backack separators

  • Storage areas are free of unneccessary clutter & obstruction. Clean & organized landing area

  • Excess deliveries are piled accordingly & in an orderly manner

  • Signs, signage holders & displayers are organized & stored in its assigned location

Merchandise & Tagging Management

Merchandise Management

  • All UPS merchandise are attended to & no stray items in the window

  • Areas for RTV / DS / Lost Tags are identified & in proper order

  • Timely declaration of damages based on documentation

  • Damaged items are stored properly in its assigned location

  • Items for RTV are stored properly in its assigned location

Tagging Management

  • All items with LOST TAGS are attended to with corresponding TOF/s

  • All items with LOST TAGS are stored properly in its assigned location

  • Consistent conduct of weekly price tag audit (check weekly tag audit report)

Price Event Monitoring & Service Efficiency

Price Event Monitoring

  • All price adjustments are monitored & implemented in a timely manner (refer to status encoded in SM Portal)

Service Efficiency

  • All Aiphones are operational

  • Availability of blue baskets

  • Availability of shopping cart

  • All fitting chairs and mirrors are in good condition and plotted strategically

  • Runners are provided with their respective schedule

  • Presence of 2 runner/s (minimum) during peak hours both on weekend & weekdays (4pm-7pm)

  • Route of delivery & pick up points are identified & observed

  • No selling personnel seen in the FSR

Visual Display Standards Compliance

  • Shoes and bags are displayed together within its respective category. Ex for Shoes: All lifestyle shoes together, all boat shoes together, all dress shoes together, all sandals together. Ex for Bags: Styles are presented by color/collection and are neat, organized and properly stuffed. For SC's, price tags are not showing/price tag is attached at the back portion of the item. Pass - If all items are placed in its own category within the dept. Fail - If 1 or more are not displayed together within its respective category

  • Shoes and bags are displayed as good-better-best, low to high, left to right,top to bottom, front to back, light to heavy. Pass - If five or less than five floor fixtures with merchandise are not displayed as good-better-best, low to high, left to right, top to bottom, light to heavy, front to back per dept. Fail - If six or more are not displayed as good-better-best, low to high, left to right, top to bottom, light to heavy, front to back per dept.

  • Both Outright and Store Consignors adhere to collats size standards, color guidelines for tagboards (new/regular and markdowns) provided by SBU/MBU and are properly placed to designated fixtures/brands. Pass - If all in-store collats/signs are compliant Fail - If there's at least one non-compliant

  • Floor fixtures are used according to their correct display capacity. Pass - If display strategies are applied for overstock or understock situations Fail - If three or more floor fixtures exceeded/less than the standard capacity per fixture

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