Information
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Audit No.
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Company Name
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Facility Name
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Conducted on
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Location
Staff on Site
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Audit Team
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Office Administration
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Can the office staff clearly describe the reports they need to send to shippers and are they able to verbally walk through the process?
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Are the reports consistently sent out on a daily/weekly/monthly basis as required?
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Is there an accurate and up to date contact list of all customers and railway operations contacts?
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Are shipping documents and inspection sheets filed accordingly?
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Are truck driver/contractor files up to date with safety tickets and can they walk through orientation requirements of the site? -Mandatory Requirement
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Is there a document filing plan and is it being followed? Is there an off-site document retention policy in place and if so, can they describe the process, confirm the location and confirm what the retention duration period is?
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How are confidential documents being handled? If they are being discarded, is there a shredder on site or is the information simply thrown in the garbage?
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Do the staff have a process that they can refer to for handling confidential information electronically to ensure that information does not get released to the wrong customer/shipper? If information is disclosed in error, what is the process for addressing the issue?
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Outline companies access to staff on call, e-mail, desk phone, mobile number, etc. Daily coverage working hours; 24/7.
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Occupational Health & Safety Act compliance for all site staff (admin & operating)? -Mandatory Requirement
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Hazardous Waste Operations and Emergency Response (HAZWOPER) Trained -Mandatory Requirement
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Code of Federal Regulations, Title 49 (49 CFR) Certified (US Only) & certification displayed?
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Federal Railway Administration & Department of Transportation (FRA & DOT) Compliance? -Mandatory Requirement
Managers/Lead Hands
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Do they understand and can they describe to you the roles of each employee?
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Can managers and leads describe the major components of the facility and how it should operate?
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Do they have up to date training certificates? -Mandatory Requirement
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Is the authority, knowledge, experience and organization of the management team satisfactory?
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Do managers and leads know who to contact in the event of an emergency? (spill, incident, etc.) -Mandatory Requirement