CSC Liquor Division Audit 2

• Conducted on

  Date

• Prepared by

• Location
  Address

• Department Leadership

Store Exterior

• Are parking lots and sidewalks free of debris, good repair and snow cleared?

  Yes

  No

  N/A

• Are the trash cans empty and the cigarette ash tray cleaned?

  Yes

  No

  N/A

• Is the exterior lighting including neon lights clean and working properly?

  Yes

  No

  N/A

• Are the required State regulatory signs, including hours of operations posted and in good condition?

  Yes

  No

  N/A

• Are outside signage, banners and window signs in good repair and in season?

  Yes

  No

  N/A

• Any additional comments

• Add media

  Media

Interior store standards

• Are the entrance doors clean, free of unnecessary clutter and in working condition?

  Yes

  No

  N/A

• Are floors being cleaned regularly and stripped/waxed on schedule?<br>

  Yes

  No

  N/A

• Are the appropriate amount of rugs being used and are they in good condition?

  Yes

  No

  N/A

• Are ceiling tiles in place and in good repair?

  Yes

  No

  N/A

• Are all lights and ballasts working?

  Yes

  No

  N/A

• Is sales floor free of clutter?

  Yes

  No

  N/A

• Is the office area clean, well organized and free of clutter?

  Yes

  No

  N/A

• Is the break room clean and available for use?

  Yes

  No

  N/A

• Is the restroom clean?

  Yes

  No

  N/A

• Is the restroom in good working condition?

  Yes

  No

  N/A

• Add additional comments

• Add media

  Media

Coolers

• Are all cooler doors clean?<br>

  Yes

  No

  N/A

• Is the pick 6 cooler faced and fully stocked?

  Yes

  No

  N/A

• Are coolers tagged and signed properly?

  Yes

  No

  N/A

• Are the appropriate amount of Manager Specials being executed in the Beer Category?

  Yes

  No

  N/A

• Are all the lights working properly?

  Yes

  No

  N/A

• Add additional comments

• Add media

  Media

Damage area/back room

• Is damaged area clean, organized and picked up on a timely basis?

  Yes

  No

  N/A

• Is backroom inventory appropriate for the level of business?

  Yes

  No

  N/A

• Is mop bucket and sink area clean and accessible?

  Yes

  No

  N/A

• Is backroom cleaned and organized?

  Yes

  No

  N/A

• Is the ice machine working correctly?

  Yes

  No

  N/A

• Add additional comments

• Add a photo of the backroom area

  Media

Staff appearance and service levels

• Are all staff following the dress code?

  Yes

  No

  N/A

• Are all staff members wearing name tags?

  Yes

  No

  N/A

• List any exceptional guest experiences you observed

Counter Area Execution

• Are counters free of clutter and clean?

  Yes

  No

  N/A

• Is the area behind the counter free of clutter and potential trip hazards?

  Yes

  No

  N/A

• Are the Alliance small size spirits being merchandised properly at the counter area?

  Yes

  No

  N/A

• Any additional comments

• Add media

  Media

Merchandising

• Is BOTM/WOTM in the "A" position and appropriate variety displayed?

  Yes

  No

  N/A

• Are the Alliance Brands located in the required shelf position?

  Yes

  No

  N/A

• Are the required Alliance Brand items on display and signed properly?

  Yes

  No

  N/A

• Are display requirements sent out by the CM’s being executed?

  Yes

  No

  N/A

• Are the number of items on the end cap appropriate for the level of business?

  Yes

  No

  N/A

• Are the end cap displays tied into seasonal or promotional activity?

  Yes

  No

  N/A

• Are the out of stocks within the acceptable amount?

  Yes

  No

  N/A

• List the amount of out of stocks in the Beer category

• List the amount of out of stocks in the Wine category

• List the amount of out stocks in the Liquor category

• Strengths

• Opportunities

Signage

• Are all displays signed properly?

  Yes

  No

  N/A

• Are all appropriate poppers up?

  Yes

  No

  N/A

• Are all EDLP and BIB tags accounted for?

  Yes

  No

  N/A

• Are shelf tags current including re-tagging?

  Yes

  No

  N/A

• Any additional comments or observations

• Add media

  Media

Programming/buying/selling

• Is store management utilizing programming discrepancies and retail price deviation forms?

  Yes

  No

  N/A

• Any additional comments or observations

Mystery Surveys

• Are the mystery shop surveys posted for the staff to see?

  Yes

  No

  N/A

• Is the location meeting the 85% benchmark on the secret shops?

  Yes

  No

  N/A

• Any additional comments or observations

Financials

• Are YTD sales on track to budget?

  Yes

  No

  N/A

• Is the labor % YTD on track to budget?

  Yes

  No

  N/A

• Are the YTD gross margins meeting budget?

  Yes

  No

  N/A

• Is the YTD CTO budget being met?

  Yes

  No

  N/A

• Is the store meeting their goal on Alliance spirits penetration?

  Yes

  No

  N/A

• Is the store meeting their goal on Alliance wine penetration?

  Yes

  No

  N/A

• Are CTOs / receiving logs current?

  Yes

  No

  N/A

• Are the General Ledgers Current?

  Yes

  No

  N/A

• Any additional comments or observations

General Items

• Is the most recent audit posted for the staff to see?

  Yes

  No

  N/A

• Are Key Staff hours being covered on the schedule?

  Yes

  No

  N/A

• Are the premium logs on site and current?

  Yes

  No

  N/A