Title Page
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Document No.
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Client / Site
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Room:
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Prepared by
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Conducted on
Customer Interaction Report
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Overall Customer Experience:
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Interaction initiated by:
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Was User Training Required?
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Training in what area?
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Was there a negative impact to meeting?
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How was it impacted?
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Is Follow Up with Customer Required?
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Enter Customer's or Meeting Booking Contact's Name:
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Enter Customer's or Meeting Booking Contact's Name (Optional):
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Is Follow up with Team Captain Required?
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AV Systems Involved:
- Audio Conferencing
- Control System
- Display/Projection
- IPTV
- Lighting
- Other (See Summary)
- Computer
- PPI Board
- Software
- Streaming
- Touch Panel (Physical)
- User Interface
- Video Capture (Crestron)
- Video Conferencing
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How is the customer utilizing the technology?
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Does it work for their particular workflow?
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Primary Topic of Customer Interaction:
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Brief Summary of Customer Interaction and Suggestions for Improvement (if applicable):
