Customer Satisfaction Product Survey Template Checklist

Download this checklist
Print as pdf
SafetyCulture Staff Downloads 116
Download this checklist
Home
General
Customer Satisfaction Product Survey Template
Customer Satisfaction Product Survey Template

Know your product ratings through iAuditor to determine how customers see the product quality, value and usage experience. Identify areas for improvement by using customer feedbacks during business planning and for market research purposes. Set the scoring to determine failed responses and outstanding items which need to be prioritized.

Audit

How often do you typically use the product?
  • Once a year
  • Daily
  • Weekly
  • Once a month
  • Every 2-3 months
  • 2-3 times a year less often
  • Do not use
Kindly rate the product according to the following:

Overall quality

Value

Purchase experience

Installation or first use experience

Usage experience

After purchase service (warranty, repair, customer service etc)

Overall, how satisfied were you with your new product?

Recommendations

Please share with us a few things the product could do better.

Completion
Full Name and Signature of Customer (Optional)

thankyou740.jpg

Still haven't found the checklists you were looking for?

Create your own in minutes
©SafetyCulture2019