Information
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
As a part of our work towards ensuring our customer satisfaction,Firequest invite you to take part in our short Customer Satisfaction Survey. We thank you for using our services and hope you will be confident to answer the survey.
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How long have you been using our services?
- 1-12 Months
- 1-3 Years
- Over 3 Years
- First Time
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How Satisfied are you with our service?
- Very Satisfied
- Satisfied
- Neutral
- Unsatisfied
- Very Unsatisfied
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What impress you the most about our service?
- Quality
- Price
- Customer Service
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Customer feed back and suggestions
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What disappointed you most about our service?
- Quality
- Price
- Customer Service
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Customer feed back. And suggestions
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Compared to similar services offered by other companies ,how do you consider our service ?
- Much Better
- Somewhat Better
- About The Same
- Some what Worse
- Much Worse
- Don't Know
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Would you use our services in the future?
- Definitely
- Probably
- Not Sure
- Probably Not
- Definitely Not
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Would you recommend our services to other people?
- Definitely
- Probably
- Not Sure
- Probably Not
- Definitely Not
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Follow up Action
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Quality Manager