Title Page

  • Business Name
  • Conducted on

  • Prepared by

  • Person Present for Audit

  • NPS score at Time of Audit

  • Review score at Time of Audit

Make it Consistent

  • 4-5 dishes for menu spec check

  • Are management and FOH competent and confident in quality checking food before it leaves the kitchen?

Make it Welcoming

  • Clear host and host point present

  • Is the host asking relevant questions to give the guest a warm welcome?

  • Is the host knowledgable about the business at that time? I.e is there a wait on food? Is there any popular items that are sold out?

  • Is the entrance of the business attractive and welcoming?

  • Are there any finer details that could be looked at?

Make it Personal

  • Does the server introduce themselves at the table?

  • Is the server upselling with confidence?

  • Are the tables being checked on?

  • Is it personal?

Make it Special

  • Is the special occasion set up ready to view?

  • Is the kitchen team/FOH team equipped to produce an occasion dessert board?

  • Hand written message on bill folds/receipts?

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.