Title Page
-
Store name and number
-
Conducted on
-
Prepared by
-
Location
PFS
-
Forecourt is clean, clear of weeds and rubbish?
-
Gantry is clean, in good working order with correct prices displayed?
-
Pumps and crowners are clean and un-damaged with current prices displayed?
-
All gloves and towel dispensers are full?
-
Fire extinguishers and sands are readily available?
-
Additional next steps
Car Park
-
All signages are in good working conditions?
-
Landscaping is well maintained and clear of any rubbish and weeds?
-
Cash machines are clean and free of old receipts?
-
There are no pot holes in carpark?
-
Additional next steps
Outside Store
-
Main entrance is clean and clear of clutter, including ceiling?
-
Kiddies rides, photo booth, coin star, cab phone and stamp machines are in good working order
-
Trolleys are clear of rubbish and all styles readily available?
-
Baskets are available and not obstructing door?
-
Cyclone and A-frame are clean and display up to date POS?
-
Additional next steps:
Foyer
-
CSD is clean and clear of any clutter and easily accessible?
-
Kiosk had age restricted and legal point of sale on display?
-
Here to help board is in good conditions and up to date with all photos and name plates in place?
-
CCTV station and community board is clean,tidy and up to date?
-
Additional next steps
Customer Facilities
-
All toilet furniture is in good working order?
-
Toilet walls, floors and all surfaces are clean and free debris?
-
Toilet papers are available in all toilets? Soap dispensers are in good working order?
-
All concessions are open and clean
-
Additional next steps
Front End
-
Selfservice tills are clear, clean with carrier bags available?
-
SAYS areas are clean and scanners available?
-
No products are left behind on tills and waste products are regularly removed?
-
Consumables (i.e. carrier bags, wine carrier, till rolls) readily available?
-
Bags for life are displayed on the end of every checkouts?
-
Leaflets holders are fully, tidy and displayed as per current POS brochure?
-
Additional next steps
Produce
-
Bag holders positioned every two modules of loose products?
-
Promo ends are as per plan?
-
Quality and Freshness check to be completed three times a day?
-
Country of origin and date codes are correct and clearly displayed on loose products
-
Every product has SEL?
-
Horticulture and plants are clear of debris and excess water?
-
Zone plan is displayed and clearly visible?
-
Banana fixture is fully stocked and clean?
-
Scales are clean and in good working order?
-
Additional next steps
Bakery
-
Colleagues are dressed for service?
-
Shelves, tables and towers are clean and crumb free?
-
Bags and tongs are available?
-
Products has been baked and finished to specification?
-
Bakery clean and tidy with no visible rubbish?
-
All product have right SEL displayed?
-
Colour and allergic warning SELs are displayed one every mod/location?
-
Additional next steps
Counters
-
Colleagues are dressed for service?
-
Counter tickets are present and are clear and good condition
-
Counters, cabinet glass and backbars are clean and clear?
-
No smear and splash on walls?
-
Pots and lids are readily available for olivers and salads?
-
Hot deli chicken are not kept more than 2hrs/4hrs for portions/whole birds?
-
A quality and freshness check is completed three time a day?
-
All counters are single manned?
-
Opening hours on all counters are clearly displayed?
-
Additional next steps
Shopfloor
-
Congestion plan is up to date and followed?
-
Promotional space/foyer/ PAs are well presented and replenished?
-
Backstock filled before delivery?
-
Fresh Food availability is strong?
-
Floor is clean , including corners and edges?
-
All refrigeration canopies, light fitting and CCTV screens are clean and dust free?
-
All shelving are kept clean and damaged stripping replaced. Check flour, oil, rice, frozen, fresh and world food.
-
Ceiling and fixture lights are all cleans and in good working conditions?
-
Ceiling is clear of clips and wires from old POS?
-
RTC cabinet and all flat tops are clean?
-
No unattended cages left in aisles?
-
Additional next steps
Electrical and Direct Desk
-
Direct desk is clean and tidy, touch screen and catalogues in good order, pens and slips avails?
-
Tech desk is clean, no clutter behind the desk?
-
Colleagues are dressed for service? no visible tattoos
-
TV wall is clean and tidy?
-
Every product has a SEL/POS?
-
additional next steps
Clothing
-
Styles are blocked into the correct looks, following the principle s in the VM Guide, with appropriate point of sale is displayed?
-
Styles are displayed in size order, starting with smallest at the front, with hangers all facing the same way?
-
All fixtures are clean, tidy and reflect excellent retail standards?
-
Fitting room has a colleague available?
-
Essentials are fully stocked as per VM guide?
-
Additional next steps
Price and Point of Sale
-
No more than 8 missing SEL across shop floor?
-
Workload screen cleared by 8am?
-
Bus stop and motorway signs are correct and in right place?
-
POS displayed as per POS brochure - detailed review required on Monday
-
Promotional ends have 1 piece of POS and they are align in centre?
-
Additional next steps
Warehouse
-
All trays and cages are segregated for return and stored neatly?
-
Yard is clean and clear of loose rubbish?
-
Additional next steps
Dotcom
-
Safer Driving report reviewed and signed by Duty
-
Dotcom trolleys and trays are in good condition and clean
-
Vans are clean and tidy?
-
CDAs and C&C assistants are dressed for service?
-
Click and Collect area is clean and tidy?
-
Pick finish time? Deadline 11.30am
-
Estimated Pick finish time?
-
Current store availability & time
-
Additional next steps
Our People
-
Uniform is clean, ironed and shirt tucked in?
-
Name badges worn on left side of uniform?
-
Shoes are clean and polished?
-
Jewellery are worn as per guidelines?
-
High Visibility jackets are worn in carpark/yard?
-
Safety shoes are worn where appropriate?
-
contractors are dressed for service?
-
Additional next steps
Colleague Areas
-
Cups, cutlery and plates are available?
-
Hot drink machine, toaster, fridge, microwave and water cooler are clear and working?
-
Clockrooms are clean and tidy?
-
Posters and notices are up to date?
-
Additional next steps