Information

  • Document No.

  • Audit Title

  • Client / Site

  • Conducted on

  • Prepared by

  • Location
  • Attendees

Building Details

    External building images.
  • External image.

Building History

  • What year was the building originally built?

  • Was the building purpose-built as a Data Center?

  • What was the building's original purpose?

  • When was the building remodeled as a Data Center?

  • When was the last major remodel of the facility?

  • Is the building owned or leased by the provider?

  • Who is the building owner?

Building Size

  • How many stories is the building?

  • Which stories house rack space?

  • How big is the building in square feet?

  • How many square feet are dedicated to rack space?

Distinguishing Features

External Signage

  • Is there any signage visible on the property?

Is the signage visible from...

  • ...the exterior of the building entry?

  • ...the building parking lot?

  • ...the road nearest to the building?

  • Does the signage identify the purpose of the building?

  • Images of the signage.
  • External signage.

Visible Hardware

Are the following externally visible:

  • Generators?

  • Chilling towers?

  • Onsite substation?

  • Other?

  • Other:

Lot Details

  • What is the size of the lot in square feet?

  • Are there other buildings on the lot?

  • Enter details of the buildings including purpose and distance to Data Center:
  • Building:

  • What is the exterior wall construction?

  • Notes:

Section Notes

    Building Details Notes
  • Notes:

  • Building Details Images
  • Images:

  • Building Details Drawings
  • Drawings:

Weather Protections

Flood Risks

  • Is the region prone to flooding?

  • Date of last major flood:

  • Is the building near a body of water?

  • Ocean?

  • Lake?

  • RIver/Stream?

  • Man-made Water Retention?

  • Other?

  • Notes:

  • Describe the lot's relative local elevation:

Storm Risks

Is the building protected from...

  • High winds?

  • Notes:

  • Lightning strikes?

  • Notes:

Fire Risks

  • Is the region prone to fires?

  • Date of last major fire:

  • Are there flammable materials near the building?

  • Notes:

  • Image:

  • Where is the location of the nearest fire hydrant?

Earthquake Risks

  • Is the region prone to earthquakes?

  • Where are the closest major faultlines?

  • When was the last major earthquake?

Section Notes

    Weather Protections Notes
  • Notes:

  • Weather Protections Images
  • Images:

  • Weather Protections Drawings
  • Drawings:

Perimeter Protections

Traffic Proximity

  • Number of miles to the nearest airport:

  • Building is in a flight path.

  • Number of miles to the nearest highway:

  • Amount of vehicle traffic near the Data Center:

  • Number of miles to the nearest rail line:

Walls and Fences

  • Are there walls or fences limiting foot traffic to the building?

  • Height?

  • Distance from the building?

  • Number of access points?

  • What are the construction materials?

  • Notes:

Vehicle Access

  • How many access driveways exist for the property?

  • Is vehicle access to the parking lot restricted?

  • Is the lot perimeter fenced?

Do the driveways have...

  • ...gates?

  • ...guards?

  • ...intercoms?

  • ...badge/PIN access?

  • ...ramming protection (i.e. bollards, spike strips)?

Cameras

  • How many cameras cover the exterior of the building?

  • Approximately what percentage of the external lot is covered by the cameras?

Does coverage include...

  • ...building access points?

  • ...foot traffic access points?

  • ...vehicle access points?

  • ...full building perimeter?

  • ...full foot traffic fence/wall?

  • ...full parking lot?

  • ...other?

  • Notes:

  • Are the cameras tamper resistant?

  • Placed out of reach.

  • Fully enclosed.

  • Other.

  • Notes:

  • How long is video retained?

  • Stored onsite.

  • Stored offsite.

Access Logs

  • How frequently are access logs reviewed?

  • How long are access logs retained?

  • Will access logs be provided to a leasee on request?

External Windows

  • How many exterior windows (number or percentage)?

  • Do the windows access the rack space?

  • Are the windows alarmed?

  • Notes:

Exterior Lighting

  • What percentage of the property is covered by exterior lighting?

Section Notes

    Perimeter Protections Notes
  • Notes:

  • Perimeter Protections Images
  • Images:

  • Perimeter Protections Drawings
  • Drawings:

Entry Protections

Guards

  • Does the facility have security guards onsite?

  • Are guards present 24/7?

  • Notes:

  • Name of the security company.

  • Guards have access to security footage.

  • Guards patrol the facility internally.

  • Frequency?

  • Guards patrol the facility externally.

  • Frequency?

  • Guards are armed.

  • How many guards are assigned per shift?

Cameras

  • How long is video retained?

  • Stored onsite.

  • Stored offsite.

  • How many cameras cover the building entries?

Do cameras cover...

  • ...building entrances?

  • ...exterior windows?

  • ...sensitive internal doorways?

  • ...all internal doorways?

  • ...hallways?

  • Are internal cameras tamper resistant?

  • Placed out of reach.

  • Fully enclosed.

  • Other.

  • Notes:

ID's

Does building access require...

  • ...signing in?

  • ...signing out?

  • ...a government issued ID?

  • Is a temporary guest badge issued?

Does the badge include...

  • ...a photo?

  • ...visitor details?

  • ...clear identification as a guest?

  • Are permanent badges required for leasee's/employees?

  • Badges were observed in use during the visit.

Physical Entry

  • Does building access include mantraps?

Do the mantraps include...

  • ...biometric access?

  • ...two factor authentication?

  • ...piggyback prevention?

  • Mantrap details:

Deliveries

  • Is there a documented process for hardware deliveries?

Does the delivery bay include...

  • ...camera coverage?

  • ...alarms?

  • ...a guard station?

  • ...mantraps?

Access Logs

Do access logs include...

  • ...mantrap activity?

  • ...mantrap bypass activity?

  • ...delivery bay activity?

  • ...guard station activity?

  • Are all access logs delivered to a leasee on request?

  • Notes:

Access Provisioning

Does access provisioning include...

  • ...documented procedures?

  • ...retained request forms?

  • ...approver and issuer separation of duties?

Does access deprovisioning include...

  • ...documented procedures?

  • ...collection of badges and keys?

Does access auditing include...

  • ...badge count and reconciling?

  • ...access frequency reporting?

  • ...a regular schedule?

  • Audit Frequency:

  • Last audit:

Section Notes

    Entry Protections Notes
  • Notes:

  • Entry Protections Images
  • Images:

  • Entry Protections Drawings
  • Drawings:

Rack Space/Server Room

Entry Protection

  • How many access points to the rack space?

Do the access points have...

  • ...mantraps?

  • ...biometric locks?

  • ...two factor authentication?

  • ...protected hinge pins?

Windows

  • Interior windows?

  • Are the windows alarmed?

  • Do the windows have camera coverage?

  • Exterior windows?

  • Are the windows alarmed?

  • Do the windows have camera coverage?

Raised Floors

  • What is the height of the raised floor in inches?

Does the raised floor include...

  • ...waterproofing?

  • ...under-floor barriers?

  • ...neatly organized cabling?

Walls

  • Do the walls extend from true floor to true ceiling?

  • Are any of the walls exterior walls?

  • Is there a drop ceiling?

  • Drop ceiling barriers?

  • what are the construction materials of the walls?

Rack Cages

  • Is the cage fully enclosed?

  • What are the construction materials of the cage?

  • How many access points?

Are the cage locks...

  • ...physical keys?

  • ...pad locks?

  • ...combination locks?

  • ...padlocks?

  • ...electronic locks?

  • ...biometric?

  • ...badge?

  • ...PIN?

  • ...alarmed?

  • ...entrance activity logged?

  • ...observed to be locked during the walkthrough?

  • What is the height of the cage?

Racks

  • Are the racks lockable?

Are the rack locks...

  • ...physical keys?

  • ...padlocks?

  • ...combination locks?

  • ...padlocks?

  • ...electronic?

  • ...biometric?

  • ...badge?

  • ...PIN?

  • ...alarmed?

  • ...entrance activity logged?

  • ...observed locked during walkthrough?

  • Are racks shared between tenants?

  • Do racks share a common wall between tenants?

  • What is the distance between the cage and the racks?

Cameras

Do the cameras cover...

  • ...server room access points?

  • ...some cage access points?

  • ...all cage access points?

  • ...some rack isles?

  • ...all rack isles?

  • Are the cameras tamper resistant?

  • Placed out of reach.

  • Fully Enclosed.

  • Other.

  • Notes:

  • How long is video retained?

Room for Growth

  • What is the number of current customers?

  • What is the percentage of rack space currently occupied?

  • What is the percentage of floor space currently occupied?

Sensors

Do sensors cover...

  • ...temperature?

  • ...smoke?

  • ...humidity?

  • ...vibration?

  • ...motion?

  • Is sensor coverage effective?

  • Notes:

Patrols

Is realtime video footage avilable to...

  • ...operations staff?

  • ...guard staff?

  • Do guard staff patrol the floor?

  • Frequency:

  • Do operations staff patrol the floor?

  • Frequency:

Access Logs

  • How long are access logs retained?

  • Are all access logs delivered to a leasee on request?

  • Notes:

Do access logs cover...

  • ...floor access activity?

  • ...cage access activity?

  • ...rack access activity?

Key Management

  • How frequently are physical locks re-keyed or combinations changed?

Equipment Removal

  • What is the process for removing equipment from the building?

Section Notes

    Server Room Notes:
  • Notes:

  • Server Room Images:
  • Images:

  • Server Room Drawings:
  • Drawings:

Data

Carriers/Providers

  • How many physical fiber connections feed into the building?

  • Are they geographically diverse?

  • How many data providers service the building?

Bandwidth

    How much bandwidth does each carrier provide?
  • Provider details:

Failover

  • What is the redundancy scheme for data hardware?

  • What is the frequency for data failover testing?

  • When was the last failover test?

Uptime

  • What was the data uptime percentage last year?

  • What was the data uptime percentage last month?

Section Notes

    Data Notes
  • Notes:

  • Data Images
  • Images:

  • Data Drawings
  • Drawings:

Power

Power Feeds

  • How many power feeds supply the facility?

Are the feeds...

  • ...supplied by multiple utilities?

  • ...on multiple power grids?

  • ...in geographically diverse locations?

  • ...each capable of supplying full power requirements individually?

  • What is the distance to the closest substation?

Batteries/UPS

  • What is the redundancy scheme for battery systems?

  • What is the runtime on current and maximum capacity?

  • How frequently are the battery systems failover tested?

  • How frequently are the battery systems load tested?

  • Duration?

  • How often are preventative maintenance checks performed?

  • How frequently are batteries replaced?

  • What is the age of a specific battery bank?

Generators

  • How many generators are onsite?

  • How many generators are required to supply full power requirements?

  • What is the generator redundancy scheme?

  • How many pads are ready for additional generators?

  • Notes on Generator Specs:

  • How frequently are the generators failover tested?

  • How frequently are the generators load tested?

  • Duration?

  • What is the failover response time?

  • In the last 12 months, how many unplanned failovers have occurred?

  • When was the most recent and what was the duration?

  • How often are preventative maintenance checks performed?

  • When was a specific generator last serviced?

Fuel

  • How many gallons of fuel are stored onsite?

  • What is the runtime on stored fuel at current and maximum capacity?

Is the fuel...

  • ...stored above ground?

  • ...stored below ground?

  • ...pump fed?

  • ...gravity fed?

  • How many fuel delivery contracts are in place?

  • What are the delivery SLA's?

  • How frequently is fuel rotated or replaced?

  • How old is the current stored fuel?

Section Notes

    Power Notes
  • Notes:

  • Power Images
  • Images:

  • Power Drawings
  • Drawings:

Cooling

Temperature

  • Are the server racks room-chilled or rack-chilled?

  • What is the target temperature for cold isles?

  • What is the target temperature for hot isles?

Chillers

  • How many chillers are onsite?

  • How many active chillers are required to maintain target temperatures?

  • What is the chiller hardware redundancy scheme?

  • How frequently are chilling systems failover tested?

  • How frequently are chiller systems load tested?

  • Duration?

  • In the last 12 months, how many unexpected failovers have occurred?

  • Most recent?

  • How often is preventative maintenance performed?

  • When was a specific chiller last serviced?

Water Supply

  • How many gallons of water are stored onsite?

  • What is the runtime on stored water?

  • How many delivery contracts are in place?

  • Delivery SLA's?

Section Notes

    Cooling Notes
  • Notes:

  • Cooling Images
  • Images:

  • Cooling Drawings
  • Drawings:

Fire Suppression

Overhead

  • What type of fire suppression system is in use?

  • Wet pipe?

  • Dry pipe?

  • Double interlock?

  • Notes:

  • Where is the suppression reservoir located?

Is the suppression system...

  • ...zoned?

  • Notes:

  • ...above floor?

  • ...below floor?

  • How frequently is preventative maintenance performed?

  • When was the system last serviced?

  • How frequently is the system inspected and certified?

  • When was the last inspection?

Hand-held Extinguishers

  • How many extinguishers in the building?

  • How many extinguishers on the server floor?

  • Are they appropriately placed?

  • When were the extinguishers last inspected and serviced?

Alarms

  • Are manual alarms appropriately placed throughout the building?

  • Notes:

  • How frequently are manual alarms tested?

  • How frequently are sensor alarms tested?

Section Notes

    Fire Suppression Notes
  • Notes:

  • Fire Suppression Images
  • Images:

  • Fire Suppression Drawings
  • Drawings:

Operations and Monitoring

Staff Levels

  • Is operational staff onsite 24/7?

  • Notes:

  • How many staff per shift?

  • Is system monitoring enabled 24/7?

  • Notes:

Do monitoring alerts notify by...

  • ...email?

  • ...pager?

  • ...phone call?

  • ...SMS?

Incidents

  • What is the stated SLA for time to respond?

  • What is the stated SLA for time to resolve?

  • In the past 30 days, how many incidents have occurred?

  • In the past 30 days, what was the average time to respond?

  • In the past 30 days, what was the average time to resolve?

  • In the past 12 months, how many incidents have occurred?

  • In the past 12 months, what was the average time to respond?

  • In the past 12 months, what was the average time to resolve?

Section Notes

    Operations and Monitoring Notes
  • Notes:

  • Operations and Monitoring Images
  • Images:

  • Operations and Monitoring Drawings
  • Drawings:

Misc.

First Aid

  • Are first aid kits present and accessible?

  • Are external defibrillators present and accessible?

Cleanliness

Are the following areas clear of debris and equipment...

  • ...server room?

  • ...cages?

  • ...racks?

  • ...desks?

  • ...trash cans?

  • ...public spaces?

  • Were sensitive materials ever left out unattended?

  • Notes:

Section Notes

    Misc. Notes
  • Notes:

  • Misc. Images
  • Images:

  • Misc. Drawings
  • Drawings:

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