Title Page
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Site conducted
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Inspection performed by
- Andrew Abbott
- Greg Virgo
- Matt Jones
- Mark Arwamenko
- Michael Wilson
- Alicia Mackay
- Dermot O'Neill
- Julienne Mazzone
- Ben Leitis
- Lachlan McKenzie
- Ella Hermann
- Maria D'Odorico
- Kim Thomson
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Conducted on
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Note: Grey shaded answers are unscored.
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Please select the zone being audited
- Zone A (1) - Terminal Landside Level 0
- Zone A (2) - Plaza/Landside Level 0
- Zone A (3) - Terminal Landside Level 2
- Zone B (1) - Northern Landside
- Zone B (2) - Northern Airside
- Zone B (3) - Central Airside
- Zone B (4) - Southern Airside
- Zone C (1) - International Departures & Transit
- Zone C (2) - International Arrivals
- Zone D (1) - Northern Retail
- Zone D (2) - Central Retail
- Zone D (3) - Southern Retail
- Zone E (1) - Gate Lounges 10-15
- Zone E (2) - Gate Lounges 16-21
- Zone E (3) - Gate Lounges 22-50
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Atura hotel link, international meet & greet, domestic and regional baggage reclaim, valet check-in and central lifts
Atura Hotel Link
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Tiles - cleaned and free of residue, swept and litter free
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Tables and chairs - tidy, clean and suitable for use
International Meet & Greet (Arrivals)
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Tiles - cleaned and free of residue, swept and litter free
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Seating - tidy, clean and suitable for use
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WIP cupboards and phone - tidy and without obstructions
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Do hand sanitiser stations operate and contain solution?
Public Amenities (behind escalators)
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General interior clean - floors, mirrors, basins & soap dispensers, dryers and cubicles
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Toilets - toilets & urinals thoroughly cleaned and disinfected
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Toilet rolls - adequate stock, dispenser clean and smudge free
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Baby change table - disinfected and clean surface
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Accessible toilet - handrails wiped clean, general interior clean
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Sharps disposal unit and bins - wiped down, no protruding items or overflow
Domestic & Regional Baggage Reclaim
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Please check the battery of the AED in the domestic baggage reclaim area. Is the battery indicator flashing green?
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Please place a service call for a replacement battery.
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Carousel baggage belts - belts operating normally and free from rubbish
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Tiles - cleaned and free of residue, swept and litter free
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Bins - Quarantine/multi purpose bins clear of marks on top/sides & not overflowing
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Car rental desks - litter free and tidy
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Jetstar & Qantas baggage - overall area is litter free and tidy
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WIP cupboards and phone - tidy and without obstructions
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Trolleys - adequate number and appropriately stored
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Contact Smarte Carte to replenish trolleys
Central Lifts (3 & 4) & Escalators
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Both lifts, and call buttons, are functional
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Windows and doors - smudge and streak free
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Lift interior - overall, cleaned and litter free
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Escalators 1 & 2 (from level 0 to level 2) - handrails are clean and escalators are clear of litter
Valet Check In
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Check-in desks - litter free, tidy and wiped down
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Valet desk - litter free, tidy and wiped down
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Auto doors and frames - clean and smudge free
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Tiles - cleaned and free of residue, swept and litter free
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Windows and window sills - dust, smudge and mark free
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Porte cochere, landside lifts, public amenities, plaza and terminal entrances
Porte Cochere
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Floors - cleaned and scrubbed, free from litter <br>
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Seating - tidy, clean and suitable for use
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Bins - clear of marks on tops and sides, not overflowing <br>
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Trolleys - adequate number and appropriately stored
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Contact Smarte Carte to replenish trolleys
Landside Lifts (1-4)
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All lifts, and call buttons, are functional
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Windows and doors - smudge and streak free
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Lift interior - overall, cleaned and litter free
Public Amenities (behind Subway)
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General interior clean - floors, mirrors, basins & soap dispensers, dryers and cubicles
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Toilets - toilets & urinals thoroughly cleaned and disinfected
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Toilet rolls - adequate stock, dispenser clean and smudge free
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Accessible toilet - handrails wiped clean, general interior clean
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Sharps disposal unit and bins - wiped down, no protruding items or overflow
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Assistance animal relief area - ensure the area is tidy
Plaza and Terminal Entrances
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Water feature - functioning normally, without any overflow
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Ensure 'wet area' signs are visible & raise a work order
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Do hand sanitiser stations operate and contain solution?
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Bins - multi purpose bins clear of marks on top/sides & not overflowing
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Plaza seating - tidy, clean and suitable for use
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Terminal entrances - doors are smudge free, and airlocks are clean and tidy
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Smokers area at southern entrance - butt dispenser is clean, with cigarette butts correctly disposed of
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Level 2 elevated road, check-in hall, ambassador desk, central screening queues and T1 administration
Elevated Road and Footpaths
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Terminal entrances - doors are smudge free, and airlocks are clean and tidy
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Bins - clear of marks on tops and sides, not overflowing, cigarette butts disposed of correctly
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Greenery - not overgrown and well maintained
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Enter a work request for FM
Check In Hall
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Do hand sanitiser stations operate and contain solution?
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Tiles - cleaned and free of residue, swept and litter free
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Tensa Barriers - adequate number, and in good condition overall
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Check-in counters, kiosks and service desks tidy and litter-free
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Ambassador desk clean and adjacent seating is litter free
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WIP cupboards and phone - tidy and without obstructions
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Airlocks - airline wheelchairs are neatly stored and the area is otherwise cleared
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Trolleys - cleared from check-in area
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Contact Smarte Carte for removal of trolleys
Central Lifts (3 & 4) and Escalators 3 & 4
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Central lifts - level 2 call buttons functional and exterior clean, smudge free
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Escalators 3 & 4 (from level 2 to 0) - handrails are clean and escalators are clear of litter
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Stairway between escalators - stairs cleaned, including facing tiles and anti slip strips, handrail clean
Public Amenities (behind VA check-in)
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General interior clean - floors, mirrors, basins & soap dispensers, dryers and cubicles
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Toilets - toilets & urinals thoroughly cleaned and disinfected
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Toilet rolls - adequate stock, dispenser clean and smudge free
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Baby change table - disinfected and clean surface
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Accessible toilet - handrails wiped clean, general interior clean
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Sharps disposal unit and bins - wiped down, no protruding items or overflow
Central Screening Queuing
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Tensa Barriers - clean and in good condition overall
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Signage - visible and in good condition
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Tiles - cleaned, free of residue, swept and litter free
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Bins - clear of marks on tops and sides, not overflowing, cigarette butts disposed of correctly
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Seating - tidy, clean and suitable for use
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Baggage screening - metal benches and rollers are cleaned and free from litter with adequate tubs
T1 Administration
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Doors - smudge free and clean
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Floors - carpets cleaned and clear from litter
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Office space - tidy overall, rubbish bins emptied, cupboards clear of obstacles
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Staff toilets - basins, floor and toilets all thoroughly cleaned, adequate toilet roll stock
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Fire control room, Atura taxi rank, northern forecourt, northern service yard and airline offices level 1
Fire Control Room
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No obstacles or obstructions hindering access to the fire control room
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Computer is working and EWIS/FIP panels are in a suitable condition, ready for use
Atura Taxi Rank
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Northern terminal entrance - doors are smudge free, and airlocks are clean and tidy
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Seating - tidy, clean and suitable for use
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Bins - clear of marks on tops and sides, not overflowing <br>
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Trolleys - adequate number and appropriately stored
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Contact Smarte Carte to replenish trolleys
Northern Forecourt
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Bins - clear of marks on tops and sides, not overflowing, cigarette butts disposed of correctly
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Seating - tidy, clean and suitable for use
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Greenery - not overgrown and well maintained
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Enter a work request for FM
Northern Service Yard
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Footpaths - tidy, clear of rubbish and equipment, with appropriate access
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Loading dock - area is clear for appropriate access, no rubbish or equipment
Airline Support Offices (Level 1)
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Do hand sanitiser stations operate and contain solution?
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Lift 12 - call buttons functional and interior/exterior clean, smudge free
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Corridor - clean, free from objects/obstructions
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Doors - smudge free and clean
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Floors - tiles cleaned and clear from litter
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Staff toilets - basins, floor and toilets all thoroughly cleaned, adequate toilet roll stock
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Northern screening, northern waste area, storage cages, airside road between bays 12-16 and Rex departure walkway
Northern Screening
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Do hand sanitiser stations operate and contain solution?
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Tensa Barriers - clean and in good condition overall
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Tiles - cleaned, free of residue, swept and litter free
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Baggage screening - metal benches and rollers are cleaned and free from litter with adequate tubs
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Northern goods screening - equipment is cleaned and free from litter
Northern Waste Area
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Level 0 compactors - areas are free from litter
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Floors - cleaned, no slip hazard, free for appropriate access
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No additional rubbish/bags in the area
Storage Cages
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Cages are all secured
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If not, contact tenant
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Pathway along cages are clear and free from obstacles
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Equipment is all stored within cages, without overflow in front of cage
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Level 0 lifts 2 & 6 lobby area - clear of rubbish and Spills bin correctly stored
Airside Road between bays 12-16
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All airside doors appear secured
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Investigate doors, last person to access and follow process to rectify
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Roadways and footpaths are cleared from litter
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No FOD visible on the roadway or close to the apron, and FOD bins are visible
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Roadway lighting is correct and functioning
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All equipment is stored correctly, within storage areas
Rex Departure Walkway
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Walkway is cleared from litter
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Walls are clean and free of graffiti
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Walkway lighting is functioning and adequate
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Airside road between bays 16-21, international arrivals belt, baggage make up area, staff toilets
Airside Road between bays 16-21
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All airside doors appear secured
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Investigate doors, last person to access and follow process to rectify
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Roadways and footpaths are cleared from litter
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No FOD visible on the roadway or close to the apron, and FOD bins are visible
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Roadway lighting is correct and functioning
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All equipment is stored correctly, within storage areas
International Arrivals Belts
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Both carousel belts are cleared from litter
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Metal edging of carousels are not damaged, dented or a hazard
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Overhead lighting is functioning correctly
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Signage in the area is visible
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Cushioned mats are in good condition, clear from litter and trip hazards
Baggage Make Up Area (Piers 1-4 & Arrival Carousels)
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All belts are cleared from litter, including domestic arrival belts
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Metal edging of carousels are not damaged, dented or a hazard
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Overhead lighting is functioning correctly
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Signage in the area is visible
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Cushioned mats are in good condition, clear from litter and trip hazards
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Equipment is correctly stored, including cans etc.
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FIDs screens are operating in the area
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Bins in the area are not overflowing
Staff Toilets (near Pier 4)
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General interior clean - floors, mirrors, basins & soap dispensers, dryers and cubicles
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Toilets - toilets & urinals thoroughly cleaned and disinfected
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Toilet rolls - adequate stock, dispenser clean and smudge free
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Sharps disposal unit and bins - wiped down, no protruding items or overflow
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Airside road between bays 21-26, southern screening, Pass Issue Office, regional walkway
Airside Road between bays 22-26
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All airside doors appear secured
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Investigate doors, last person to access and follow process to rectify
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Roadways and footpaths are cleared from litter
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No FOD visible on the roadway or close to the apron, and FOD bins are visible
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Roadway lighting is correct and functioning
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All equipment is stored correctly, within storage areas
Southern Screening
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Do hand sanitiser stations operate and contain solution?
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Tensa Barriers - clean and in good condition overall
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Tiles - cleaned, free of residue, swept and litter free
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Baggage screening - metal benches and rollers are cleaned and free from litter with adequate tubs
Pass Issue Office
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Doors - smudge free and clean
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Floors - carpets cleaned and clear from litter
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Office space - tidy overall, counter top cleaned, walls cleaned
Regional Walkway
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Walkway is cleared from litter
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Walls are clean and free of graffiti
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Walkway lighting is correct and functioning
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Signage is visible and correct
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PLAGs divestment & screening, international lifts & escalators, international prayer room and transit screening
PLAGs Divestment and PLAGs Screening
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Do hand sanitiser stations operate and contain solution?
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Escalators and stairs into divestment area - clean, handrails cleaned, glass smudge free
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Tiles - cleaned, free of residue, swept and litter free
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Seating - clean and suitable to use
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Counter top and sink - clean, free of litter
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Bins - multi purpose bins clear of marks on top/sides & not overflowing
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Tensa Barriers - clean and in good condition overall
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Floors - carpet vacuumed and free from marks
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Baggage screening - metal benches and rollers are cleaned and free from litter with adequate tubs
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Please check the battery of the AED in the PLAGs screening area (post body scanner). Is the battery indicator flashing green?
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Please place a service call for a replacement battery.
International Departure Lift 6 and Escalators
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All lifts, and call buttons, are functional
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Windows and doors - smudge and streak free
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Lift interior - overall, cleaned and litter free
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Escalators (from level 1 to level 2) - handrails are clean and escalators are clear of litter
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Escalator landing (level 2, near gate 18) - floors are clean, free of litter, swing gates not smudged or streaked
International Departure Prayer Room
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Floor - clean and free of litter
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Cupboard - tidied, with appropriate items stored
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Seating - clean and suitable for use
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Walls - clean and free from graffiti
Transit Screening
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Tensa Barriers - clean and in good condition overall
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Floors - carpet vacuumed and free from marks
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Baggage screening - metal benches and rollers are cleaned and free from litter with adequate tubs
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Airport Coordination Centre, gate 16 public toilets, food and beverage seating, public lifts and level 2 bin lifters
Airport Coordination Centre
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Doors - smudge free and clean
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Floors - carpets cleaned and clear from litter
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Office space - tidy overall, rubbish bins emptied, cupboards clear of obstacles
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Staff toilets - basins, floor and toilets all thoroughly cleaned, adequate toilet roll stock
Public Amenities (behind Gate 16)
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General interior clean - floors, mirrors, basins & soap dispensers, dryers and cubicles
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Toilets - toilets & urinals thoroughly cleaned and disinfected
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Toilet rolls - adequate stock, dispenser clean and smudge free
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Baby change table - disinfected and clean surface
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Accessible toilet - handrails wiped clean, general interior clean
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Sharps disposal unit and bins - wiped down, no protruding items or overflow
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Changing places - equipment is well-maintained and clean
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Assistance animal relief area - ensure the area and water bowl is clean
Northern Food & Beverage Area
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Do hand sanitiser stations operate and contain solution?
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Area between Precinct & WH Smith - well-maintained and windows free from smudges
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Tiles - cleaned and free of residue, swept and litter free
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Tenancies - tidy, well-maintained, with correct signage
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Tables and chairs - clean, suitable for use, in correct placement
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Charging stations - clean and in good condition
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Bins - multi purpose bins clear of marks on top/sides & not overflowing
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Corridor behind Penfolds - no obstructions, free from litter, no damage to walls etc.
Northern Public Lift (18)
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Lifts, and call buttons, are functional
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Windows and doors - smudge and streak free
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Lift interior - overall, cleaned and litter free
Northern Waste Area Level 2 (Bin Lifters)
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Level 2 bin lifters - areas are free from litter
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Floors - cleaned, no slip hazard, free for appropriate access
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No additional rubbish/bags in the area
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Signage - correct, up to date with safety warnings visible
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Central screening, central toilets (between Witchery & Seed), and central food and beverage area
Central Screening & Post Screening
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Please check the battery of the AED near the security office. Is the battery indicator flashing green?
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Please place a service call for a replacement battery.
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Do hand sanitiser stations operate and contain solution?
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Tensa Barriers - clean and in good condition overall
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Tiles - cleaned, free of residue, swept and litter free
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Baggage screening - metal benches and rollers are cleaned
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Seating - clean and suitable to use
Public Amenities (between Witchery & Seed)
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General interior clean - floors, mirrors, basins & soap dispensers, dryers and cubicles
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Toilets - toilets & urinals thoroughly cleaned and disinfected
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Toilet rolls - adequate stock, dispenser clean and smudge free
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Baby change table - disinfected and clean surface
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Accessible toilet - handrails wiped clean, general interior clean
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Sharps disposal unit and bins - wiped down, no protruding items or overflow
Central Food & Beverage Area (Providore, SoHo & Coopers Bar)
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Tiles - cleaned and free of residue, swept and litter free
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Tenancies - tidy and clean, all operating within their boundaries
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Tables and chairs - clean, suitable for use, in correct placement
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Charging stations - clean and in good condition
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Bins - multi purpose bins clear of marks on top/sides & not overflowing
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Southern retail, prayer room, public toilets (behind WH Smith), bin lifters level 2, staff toilets level 1, compactors level 0 and service corridor level 0
Southern Food & Beverage (WH Smith, The Pantry & Muffin Break)
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Do hand sanitiser stations operate and contain solution?
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Tiles - cleaned and free of residue, swept and litter free
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Tenancies - tidy and clean, all operating within their boundaries
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Tables and chairs - clean, suitable for use, in correct placement
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Charging stations - clean and in good condition
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Bins - multi purpose bins clear of marks on top/sides & not overflowing
Prayer Room
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Floor - clean and free of litter
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Cupboard - tidied, with appropriate items stored
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Seating - clean and suitable for use
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Walls - clean and free from graffiti
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Bins - clear of marks on top/sides & not overflowing
Public Amenities (behind WH Smith South)
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General interior clean - floors, mirrors, basins & soap dispensers, dryers and cubicles
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Toilets - toilets & urinals thoroughly cleaned and disinfected
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Toilet rolls - adequate stock, dispenser clean and smudge free
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Baby change table - disinfected and clean surface
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Accessible toilet - handrails wiped clean, general interior clean
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Sharps disposal unit and bins - wiped down, no protruding items or overflow
Southern Waste Area Level 2 (Bin Lifters)
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Level 2 bin lifters - areas are free from litter
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Floors - cleaned, no slip hazard, free for appropriate access
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No additional rubbish/bags in the area
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Signage - correct, up to date with safety warnings visible
Southern Services Staff Toilets Level 1
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General interior clean - floors, mirrors, basins & soap dispensers, dryers and cubicles
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Toilets - toilets & urinals thoroughly cleaned and disinfected
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Toilet rolls - adequate stock, dispenser clean and smudge free
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Sharps disposal unit and bins - wiped down, no protruding items or overflow
Southern Waste Area Level 0 (Compactors)
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Level 0 compactors - areas are free from litter
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Floors - cleaned, no slip hazard, free for appropriate access
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No additional rubbish/bags in the area
Southern Service Corridor
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Corridor - free from obstruction, clear pathways
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Floor - cleaned and no slip hazards
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Storage areas - secured, not overflowing and well-maintained
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Send email to tenants and property managers if this area is not cleaned to standard
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Public toilets Gate 10, Rex departure lobby and holding area, gate lounges 10-15
Public Amenities (Gate 10)
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General interior clean - floors, mirrors, basins & soap dispensers, dryers and cubicles
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Toilets - toilets & urinals thoroughly cleaned and disinfected
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Toilet rolls - adequate stock, dispenser clean and smudge free
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Baby change table - disinfected and clean surface
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Accessible toilet - handrails wiped clean, general interior clean
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Sharps disposal unit and bins - wiped down, no protruding items or overflow
Regional Departure Lobby & Holding Area (Levels 2 & 0)
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Do hand sanitiser stations operate and contain solution?
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Lift, and call buttons, are functional
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Lift interior - overall cleaned and litter free
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Carpet - cleaned and free of residue, marks and litter free
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Walls - cleaned and free from graffiti
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Holding area seating - clean and suitable to use
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Stairs - free from obstructions and trip hazards, handrails cleaned
Gate Lounges
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Seating - wiped down and no litter, suitable to use
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Floors - carpet and tiles both cleaned, no litter and not marked
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Bins - clear of marks on top and sides<br>
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Windows and window sills - smudge, dust and streak free<br>
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Service desks & boarding podiums - wiped down, dust and litter free, monitors wiped
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Boarding ramp - vacuumed and clear of litter, handrail streak free, glass mark free
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Please check the battery of the AED opposite gate 14. Is the battery indicator flashing green?
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Please place a service call for a replacement battery.
Aerobridges & Stairwell
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Floors - carpet vacuumed, no litter and not marked
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Aerobridge landing - no airline rubbish near PBB controls, lino is clean and no trip hazards
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Airline signage - appropriately stored and no additional items left in the area
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Stairwell - clear from obstructions, well-lit, free from litter
People Mover Safety Inspection
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AAL People Movers (buggies) serviceability and operation to be checked in line with SD-002 People Movers User Guide.
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People Mover free of external body damage and tyres in good condition
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Place 'Out of Service' tag on buggy and raise a work order to fix
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Warning tone audiable and at an adequate volume
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Place 'Out of Service' tag on buggy and raise a work order to fix
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Mast mounted beacon flashing when in operation
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Place 'Out of Service' tag on buggy and raise a work order to fix
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People Mover cannot be operated without key in 'on' position
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Place 'Out of Service' tag on buggy and raise a work order to fix
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People Mover operates/drives smoothly, without unusual noise, vibration, or stearing play
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Place 'Out of Service' tag on buggy and raise a work order to fix
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Brake operates firmly and locks into park position
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Place 'Out of Service' tag on buggy and raise a work order to fix
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Battery, terminals and leads in good condition
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Place 'Out of Service' tag on buggy and raise a work order to fix
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Public toilets Gate 18, duty free tenancy level 2, gate lounges 16-21
Public Amenities (Gate 18)
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General interior clean - floors, mirrors, basins & soap dispensers, dryers and cubicles
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Toilets - toilets & urinals thoroughly cleaned and disinfected
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Toilet rolls - adequate stock, dispenser clean and smudge free
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Baby change table - disinfected and clean surface
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Accessible toilet - handrails wiped clean, general interior clean
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Sharps disposal unit and bins - wiped down, no protruding items or overflow
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Changing places - equipment is well-maintained and clean
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Assistance animal relief area - ensure the area and water bowl is clean
Duty Free Tenancy (Gate 18)
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Floors - clean, free from residue and litter
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Tenancy stock - well secured if not during opening hours
Gate Lounges
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Do hand sanitiser stations operate and contain solution?
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Seating - wiped down and no litter, suitable to use
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Floors - carpet and tiles both cleaned, no litter and not marked
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Bins - clear of marks on top and sides<br>
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Windows and window sills - smudge, dust and streak free<br>
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Service desks & boarding podiums - wiped down, dust and litter free, monitors wiped
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Boarding ramp - vacuumed and clear of litter, handrail streak free, glass mark free
Aerobridges & Stairwell
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Floors - carpet vacuumed, no litter and not marked
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Aerobridge landing - no airline rubbish near PBB controls, lino is clean and no trip hazards
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Airline signage - appropriately stored and no additional items left in the area
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Stairwell - clear from obstructions, well-lit, free from litter
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Public toilets Gate 50, regional departure lobby and holding area, gate lounges 22-50
Public Amenities (Gate 50)
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General interior clean - floors, mirrors, basins & soap dispensers, dryers and cubicles
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Toilets - toilets & urinals thoroughly cleaned and disinfected
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Toilet rolls - adequate stock, dispenser clean and smudge free
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Baby change table - disinfected and clean surface
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Accessible toilet - handrails wiped clean, general interior clean
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Sharps disposal unit and bins - wiped down, no protruding items or overflow
Regional Departure Lobby & Holding Area (Levels 2 & 0)
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Lift, and call buttons, are functional
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Lift interior - overall cleaned and litter free
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Carpet - cleaned and free of residue, marks and litter free
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Walls - cleaned and free from graffiti
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Holding area seating - clean and suitable to use
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Stairs - free from obstructions and trip hazards, handrails cleaned
Gate Lounges
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Do hand sanitiser stations operate and contain solution?
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Seating - wiped down and no litter, suitable to use
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Floors - carpet and tiles both cleaned, no litter and not marked
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Bins - clear of marks on top and sides<br>
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Windows and window sills - smudge, dust and streak free<br>
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Service desks & boarding podiums - wiped down, dust and litter free, monitors wiped
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Boarding ramp - vacuumed and clear of litter, handrail streak free, glass mark free
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Please check the battery of the AED next to QF Lounge. Is the battery indicator flashing green?
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Please place a service call for a replacement battery.
Aerobridges & Stairwell
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Floors - carpet vacuumed, no litter and not marked
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Aerobridge landing - no airline rubbish near PBB controls, lino is clean and no trip hazards
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Airline signage - appropriately stored and no additional items left in the area
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Stairwell - clear from obstructions, well-lit, free from litter
People Mover Safety Inspection
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AAL People Movers (buggies) serviceability and operation to be checked in line with SD-002 People Movers User Guide.
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People Mover free of external body damage and tyres in good condition
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Place 'Out of Service' tag on buggy and raise a work order to fix
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Warning tone audiable and at an adequate volume
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Place 'Out of Service' tag on buggy and raise a work order to fix
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Mast mounted beacon flashing when in operation
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Place 'Out of Service' tag on buggy and raise a work order to fix
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People Mover cannot be operated without key in 'on' position
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Place 'Out of Service' tag on buggy and raise a work order to fix
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People Mover operates/drives smoothly, without unusual noise, vibration, or stearing play
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Place 'Out of Service' tag on buggy and raise a work order to fix
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Brake operates firmly and locks into park position
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Place 'Out of Service' tag on buggy and raise a work order to fix
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Battery, terminals and leads in good condition
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Place 'Out of Service' tag on buggy and raise a work order to fix
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International arrivals concourse, public toilets level 1, immigration & primary line, international baggage reclaim level 0 and public toilets level 0
International Arrival Concourse
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Floors - carpet vacuumed and free from marks
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Lighting - functional and adequate
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Walls - free from graffiti, decals are in good condition
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Signage - visible and appropriate for the area
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Please check the battery of the AED between boarding ramps 18 and 19. Is the battery indicator flashing green?
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Please place a service call for a replacement battery.
Public Amenities (Level 1)
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General interior clean - floors, mirrors, basins & soap dispensers, dryers and cubicles
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Toilets - toilets & urinals thoroughly cleaned and disinfected
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Toilet rolls - adequate stock, dispenser clean and smudge free
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Baby change table - disinfected and clean surface
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Accessible toilet - handrails wiped clean, general interior clean
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Sharps disposal unit and bins - wiped down, no protruding items or overflow
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Changing places - equipment is well-maintained and clean
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Assistance animal relief area - ensure the area and water bowl is clean
Immigration/Primary Line
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Tensa Barriers - clean and in good condition overall
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Floors - carpet vacuumed and free from marks
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Lighting - functional and adequate
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Walls - free from graffiti, decals are in good condition
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Signage - visible and appropriate for the area
International Arrival Lift and Escalator
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All lifts, and call buttons, are functional
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Windows and doors - smudge and streak free
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Lift interior - overall, cleaned and litter free
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Escalators (from level 1 to level 0) - handrails are clean and escalators are clear of litter
International Baggage Reclaim
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Do hand sanitiser stations operate and contain solution?
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Tiles - cleaned, free of residue, swept and litter free
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Bins - quarantine bins clear of marks on top/sides & not overflowing
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Tensa Barriers - clean and in good condition overall
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Both carousel belts are cleared from litter
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Metal edging of carousels are not damaged, dented or a hazard
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Trolleys - adequate number and appropriately stored
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Contact Smarte Carte to replenish trolleys
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Please check the battery of the AED near the central exit of the arrivals hall. Is the battery indicator flashing green?
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Please place a service call for a replacement battery.
Public Amenities (Level 0)
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General interior clean - floors, mirrors, basins & soap dispensers, dryers and cubicles
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Toilets - toilets & urinals thoroughly cleaned and disinfected
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Toilet rolls - adequate stock, dispenser clean and smudge free
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Baby change table - disinfected and clean surface
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Accessible toilet - handrails wiped clean, general interior clean
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Sharps disposal unit and bins - wiped down, no protruding items or overflow
Inspection Summary
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Do you wish to note any other specific items not contained within the inspection checklist?
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Equipment or Facility:
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Responsible Organisation:
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Notes:
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Please note any additional comments
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Please initial electronic inspection
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