Dealer Visit Checklist - DMS

• Dealership

• Conducted on

  Date

• District Sales Manager

  Tom Dickin

  Elliot Roper

  Wayne Connor

  Kevin Gannon
• Location
  Address

• Personnel

Marketing

• Current retail campaign on dealer website?

• Current month marketing plan in place?

• Current retail campaign on dealer Facebook page?

• Radio?

• TV?

• Facebook activity last 7 days?

• Local press?

• EDM?

• Add photos of POS on display in showroom

  Media

Salesforce conversion and alerts

• Salesforce alerts last month this dealer

  Acceptable

  Breach

• Salesforce conversion last month this dealer (target 16%)

  below 7%

  7%-10%

  11-15%

  above 16%

• Proportion of total sales at originating dealer

  0-25%

  26-50%

  51-75%

  76-100%

Quarter Sales Performance vs Target

• Total QTD % Sales performance to target

  below 65%

  66% - 79%

  80% - 99%

  100% - 109%

  110% or over

• CR-V Last month % performance to target

  below 65%

  66% - 79%

  80% - 99%

  100% - 109%

  110% or over

• HR-V Last month % performance to target

  below 65%

  66% - 79%

  80% - 99%

  100% - 109%

  110% or over

• Jazz Last month % performance to target

  below 65%

  66% - 79%

  80% - 99%

  100% - 109%

  110% or over

• Civic Last month % performance to target

  below 65%

  66% - 79%

  80% - 99%

  100% - 109%

  110% or over

• What is the current month sales forecast?

Quarter PM Performance vs Target

• Total QTD % PM performance to target

  below 65%

  66% - 79%

  80% - 99%

  100% - 109%

  110% or over

Core stock carry 1.5 months

• CRV

• HRV

• Jazz

• CIvic

Core demo carry

• CRV

• HRV

• Jazz

• Civic

Non - Core demo carry

• Accord

• Odyssey

• City

Aged stock

• % of Aged new car stock over 90 days

  less than 10%

  10%-15%

  15%-20%

  20%-25%

  more than 25%

• Aged demo stock over 120 days

  less than 2

  2-4

  4-6

  6-8

  over 8

Mystery Shop

• What is the current QTD mystery shop target?

• What is the current QTD mystery shop score?

PES above DMS benchmark?

• What is the current PES Tier 2 target ?

• What is the current PES Tier 1 target?

• What is the current QTD PES score?

OES above DMS benchmark?

• What is the current OES Tier 2 target ?

• What is the current OES Tier 1 target?

• What is the current QTD OES score?

H2H ratio

• What is the current H2H Tier 2 target?

• What is the current H2H Tier 1 target?

• What is the current QTD H2H units

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