Deputy 121

Information

Leadership

You actively lead the team on day to day matters such as gaps, waste and shrink review and team meetings.
You can describe how your daily planning contributes to the business plan and the improvement of the store and your departments performance. you have, use and can describe the benefits of your diary.
You can describe how your PDP is progressing and how it will improve your leadership.
You can describe which of the 5 Leadership Skills are you working on and can your team articulate this?
CRITICAL - Any member of your team can articulate the way their department is performing on Shrink, Price Errors and Price Verification Cycle and Merchandising and what your plan is to improve this. One Team Leader (if applicable) and one colleague will be spoken to.

You conduct the cleaning audit weekly and the RAG is a reflection of the shop.
There are no missing or incorrect SEL's on the department. Spot check 3 Random MOD's. One error is non-compliance.
All promotion ends and trade driving locations have the correct POS in place, the infixture POS and bubbles reflect the company expectation and the POS brochure has been signed off this week.
All your team are wearing the correct uniform and are presentable to the highest standards. All Departments will be reviewed.
CRITICAL - Your safe and legal records are an accurate reflection of the standards in the store and are 100% signed off with all next steps having an owner and a timescale.

You have a daily Service Huddle with your team.
Your holidays are to target and your holiday booking diary is completed 100%.
Your department has the correct manning and any over or under hours has a plan to resolve. Your heat map and Ideal Schedules information is understood.
CRITICAL - You have completed all the required Inspiring Great Performance Reviews as per the plan.
CRITICAL - You have NO out of process SYA issues and you can describe the top 3 (worst) attendance colleagues for your department.

You have a succession plan and your plan shows future growth of your team. You require one options candidate or team leader back fill per dept.
You have a 4 week development plan for skill or leadership aspects for your team or department. Your team can articulate this plan and the part they play. Focus on the WHY not the WHAT.
CRITICAL - Your legal and department training is completely up to date and signed off.

You have an active trade plan for the store and You can articulate the gap between actual and target sales and you know your dept L4L%. This will include not only physical plans but a plan to address cultural or leadership barriers to delivering trade.
Have you delivered your Shrink loss accountability for last week. You have a lockdown plan and can describe your Stock Loss Dashboard.
You have completed a minimum of 5 searches last week.
Have you delivered your waste accountability for last week and you have reviewed the long life date code scanning report.
Your daily and weekly gaps target has been achieved. You have an active plan to achieve this and you can demonstrate improvement. Any INSTORE figure of 2 or more is a fail on either the am or pm scan.
The weekly payroll sign off has been completed and you can stand over delivering a figure under budget/forests weekly with control over the overtime spent in store. The forecast model is accurate.
There no next steps outstanding from any Audit that don't have a deadline for completion within 3 weeks and and you can articulate your performance on any remaining Audits. The group Audit RAG has been completed and returned.