Information
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Employer name/Organisation
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Learner name
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Teacher name
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Workplace Supervisor name
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Learner contact address
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Learner contact phone number
Guidelines
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Victoria:
1 Pre Training Review, sign-up & enrolment visit followed by 4 training/assessment face-to-face visits per training year. See Training Plan for details.
RTO must make monthly contact by phone, email, fax, mail etc with the New Apprentice & supervisor/employer.
NSW:
12 month Agreements – 20 hrs of training support based on a minimum of 4 face-to-face assessment visits and 4 monitoring contacts over the 12 months.
12 months plus Agreements – 15 hrs of training support based on a minimum of 3 face-to-face assessment visits and 4 monitoring contacts per year.
All other States:
ACT – 2 face to face visits per year (one must be a pre-training, sign-up & enrolment visit) plus monthly contacts with New Apprentice & supervisor.
QLD & SA – minimum of 2 face-to-face visits per year plus monitoring contact as per Business Agreement for Existing Worker trainees.
Instructions for Maintaining Contact Records
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• All contact records are to be completed in the table shown overleaf. Note that you may add additional pages as required (number each page as it is added)
• If training and or assessment occurs for more than one unit of competence within a single contact, make a separate entry for each unit.
• Where units are clustered, attach the Cluster Map is to this Contact Register. Each contact record must clearly indicate which units within the cluster have been addressed.
Notes of Assessment
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Contact records
Contact record
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Date and start time of contact
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Contact end time
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Type of Contact
- Phone
- Work visit
- Other face to face
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Unit National Code
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Nature of Contact
- Training
- Assessment
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Notes (details of the contact). NB: If training occurs ensure that details of the training are recorded.
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Assessment result
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Teacher/Assessor signature
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Learner signature
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Supervisor signature
