Is the restaurant clean and inviting in the lobby area?
Are the customer toilets clean and fit for use?
Were all items available to order?
Did you receive everything you ordered?
Was your meal packed in the correct packaging?
Was the music on and at an acceptable volume?
Was the restaurant at a comfortable temperature?
We're the customer facing areas of the restaurant in good condition?
Was the temperature of your meal acceptable?
Was the appearance of your meal acceptable?
Was the taste of your meal acceptable?
Did you receive perfect fries?
Did your drink have ice in it?
Were you welcomed with a warm smile?
Were you welcomed with a friendly comment?
Did the cashier invite you to place an order?
Did the team member ask if you were eating in or taking away?
Did the team member suggestive sell?
Did the team member answer all questions satisfactorily answer any questions?
Was you order repeated back to confirm it?
Were you informed of any delay?
Were you acknowledged with a warm smile?
Was your order visibly checked and verified?
Did you receive all of the correct condiments?
Were you thanked with a warm smile and direct eye contact?
Were you wished enjoyment of your meal?
Were you greeted in 5 seconds?
Was your order completed within 60 seconds of your order total?
Did you receive your food within 5 minutes of joining the queue?