Title Page
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D&HS Community Visit Report
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Community
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Conducted on
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Completed by
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Location
Standard items to be completed during visit
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Are production books in use
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Are recipes being followed per company standard?
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Is community following low sugar dessert program
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Is chef participating in weekly management meetings
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Chef participating in required residents engagement activities each month (chef chat, weekly display/demo cooking, dining) with chef? Are photos sent to RC?
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Does the community utilize and post the server, kitchen helper & PM cook timelines?
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Are proper on boarding procedures in place at community for new residents?
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Is the chef engaged with the sales efforts within the community? Are tours and and guest greeted and presented with a baked item from the kitchen?
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Does the community have table linens, skirting and clips as required?
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Are pre meal announcements to the residents and meal huddles with the staff conducted each meal as required?
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Are all require staff serve safe certified?
- Chef
- Sous Chef
- PM Cook
- GM or AGM
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Are all required kitchen staff members certified with the food handlers course?
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Is the required sous chef training in place and properly recorded and updated with RC?
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Are resident meeting notes compiled and forwarded to RC as required?
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Are all kitchen related maintenance items quickly identified, entered into TELS and followed up on from the chef?
Sample meal
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Was Meal consumed?
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Was the meal garnished?
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Was the portion size correct?
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Was the meal at appropriate temperature?
Snack bar
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Stocked in with appropriate signage?
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Is the pastry case and entire area clean?
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Is the bakery case stocked? Are Fruit & coffee supplies stocked?
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Please include photographs of the snack bar area.
Equipment and fixtures
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Kitchen walls and ceiling
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Lights/sprinklers
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Fans/Vents-free of dust
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Counter/shelves – clean and organized
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Floors/drains/moldings
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Knives-clean and stored properly
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Utensil drawers/clean and stored properly
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Ice machine clean/scoop stored properly
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Coffee station/clean and organized
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Ovens and hoods
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Steam table island
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Heat lamp
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Plate warmers
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Steam kettle if equipped
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Steamer/clean and de-limed
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Microwave/clean inside and out
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Toaster
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Slicer
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Kitchen aid/floor mixer
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Robo Coupe/blenders
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Cutting boards
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Can opener/blade
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Range
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Flat top
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Chargrill
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Reach in refrigerator/including gaskets & thermometer
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Walk in refrigerator – including gaskets & thermometer
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Walk in freezer – including gaskets & thermometer
General cleaning and sanitation
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Are there any cross contamination concerns
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Cleaning logs in place and in use
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Sanitizer & cleaning (green & red) buckets at all three stations and test strips available?
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Cleaning chemicals/labeled and storages properly
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Proper hand-washing procedures for staff? Our gloves in use as required?
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Dish machine – clean,de-limed,temps
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Chefs office/clean and organized
Ware Washing
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Dishes clean and unbroken
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Silverware – spot free
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Dishwashing – no cross-contamination
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Detergent/sanitizer levels monitored
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Pot sink sanitizer/test strips in use
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China/glassware/silverware inventories 150%
Food storage
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Unused open product sealed/label
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Scoops not stored inside ingredient bins
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Leftovers properly cooled, recorded
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Leftovers labeled and dated
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Stockroom – stock off floor
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Stockroom – required ceiling clearance
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Dented cans – stored separately
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Bins– clean and labeled
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Freezer temp logs in place
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Refrigerator temp logs in place
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Receiving area/back door
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Speed racks clean
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Carts-clean/sanitized
Dining room
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Salt & pepper shakers clean/filled
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Tables-properly set and sanitized
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Chairs clean and sanitized
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Tables in rows-45 degree angle
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Window & sills clean
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Carpets clean & debris free
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Proper uniform standards?
Dining & Hospitality Financials
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Overall financial performance with food cost?
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Are all required reports properly completed and sent on time to the RC?
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Does the chef monitor punch detail reports for labor management? Are these reports sent in as required to the RC and management staff?
GM engagement and accountability with D&HS program
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Is GM and AGM engaged in the dining room as required during all meal periods?
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Is GM and AGM doing required line checks prior to service?
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Is GM and AGM actively conducting walk-throughs in the kitchen sanitation accountability?
Other concerns
Signatures
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General Manager
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Community Chef