District 133 Shop Standards Weekly Audit

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

Outside viewpoint

• Are the Windows clean?

  Yes

  No

  N/A

• Are the facia panels clean and clear from cobwebs , litter and cigarette ends?

  Yes

  No

  N/A

• Is the correct marketing on display inside the window?<br>Is it straight?<br>Is it in good condition and not showing major signs of wear?

  Yes

  No

  N/A

• Is the floor space inside your window clear from dust and litter?

  Yes

  No

  N/A

• Is the front door(s) clean and free from fingerprints?<br>Are the correct materials on display?

  Yes

  No

  N/A

• Is the doorway(s) clean and free from litter ?

  Yes

  No

  N/A

Internal standards from a customer viewpoint

• Is every person on duty adhering to the company dress standards ?

  Yes

  No

  N/A

• Is the correct internal marketing on display?<br>Have you checked for out of date marketing materials on display?<br>Have you removed any signs of sellotape or Blue tak?

  Yes

  No

  N/A

• Are the papers straight and not flapping or overlapping?<br>Are the magnetic strips clean?<br>Are the paper display panels clean?

  Yes

  No

  N/A

• Are the FOBTs clean including kick panels and stools?

  Yes

  No

  N/A

• Have the appropriate FOBT functionality checks taken place today?

  Yes

  No

  N/A

• Have you checked the rubbish bins are not overflowing?

  Yes

  No

  N/A

• Are the slip and pen dispensers full?

  Yes

  No

  N/A

• Is your bandit screen clean and clear from fingerprints and head marks?

  Yes

  No

  N/A

• When looking behind the counter from a customers perceptive can you see any:<br>Clutter?<br>Sensitive materials which should not be in view of customers? I.E memos, PTL charts?

  Yes

  No

  N/A

• Is your kitchen / staff area door closed so that customers cannot see into this area?

  Yes

  No

  N/A

Back of house

• Is the counter area free from clutter and in good order?

  Yes

  No

  N/A

• Is the staff area clean and tidy?

  Yes

  No

  N/A

• Can you confirm there are no personal electrical devices in use in your shop?

  Yes

  No

  N/A

• Are all fire exits unlocked and free from obstructions?

  Yes

  No

  N/A

• Are all combustible materials safely stored away from any heat sources?

  Yes

  No

  N/A